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Manager, Specialty Referral Development

Dentalcorp3 days ago
Toronto, ON
Senior Level
Full-Time

About the role

The****Opportunity

The Manager, Specialty Referral Development supports the growth and coordination of Crescent Oral Surgery and four Ontario Endodontic Specialists clinics. This role focuses on strengthening referral relationships, improving alignment across clinics, and increasing internal case retention for specialty services.

As the clinics continue to scale, this field-based role is critical to driving referral growth, reducing external referral leakage, and supporting consistent patient flow while maintaining a strong patient experience.

Who You Are

You are a relationship-driven professional who thrives in a fast-paced, multi-site healthcare environment. You are proactive, organized, and comfortable balancing field-based relationship building with operational follow-through.

You communicate clearly, collaborate effectively across clinical and operational teams, and are motivated by measurable growth, efficiency, and patient-centric outcomes.

The Impact You’ll Have

Reporting to the Director, Specialty Service Development, this role works closely with Practice Managers, Partners, and clinical teams to scale oral surgery and endodontic services efficiently.

By strengthening referral relationships and reducing external referral leakage, the Manager, Specialty Referral Development will help keep more specialty care within the Dentalcorp network. This drives higher case volume, improved clinic utilization, and stronger internal growth. While delivering faster access, better continuity, and providing a more seamless experience for our patients.

InThisRole,YouWill

  • Build and maintain a targeted referral network of general dentists and healthcare professionals across Ontario
  • Conduct regular in-person visits to strengthen referral relationships and awareness of specialty services
  • Increase referral volume and internal case retention for oral surgery and endodontics
  • Serve as a key liaison between Crescent Oral Surgery, Endodontic Specialists clinics, and the broader network
  • Support scheduling optimization, patient flow, and day-to-day operational alignment
  • Promote consistent treatment planning standards to improve efficiency and case acceptance
  • Identify opportunities for service expansion and increased internal case volume
  • Partner with marketing on referral materials, education events, and outreach initiatives
  • Track referral activity and performance using CRM tools and dashboards
  • Monitor key KPIs including referrals, procedural starts, revenue mix, and patient visits
  • Collaborate with Practice Managers and Partners on group-specific performance initiatives
  • Escalate operational or performance risks as needed
  • Work cross-functionally with field operations, recruitment, and clinical excellence teams

WhatYou’llBring

  • 2–3+ years of experience in business development, referral development, patient coordination, or sales, ideally within dentistry or healthcare
  • Proven success driving growth through referrals, case volume, or revenue
  • Strong relationship-building skills with dentists or healthcare providers
  • Comfort with field-based work and regular travel across Ontario/GTA
  • Experience using CRM tools (Salesforce or similar preferred) and performance reporting
  • Proficiency with Microsoft Office, particularly Excel
  • Strong communication, organization, and follow-through skills
  • Results-oriented mindset with a focus on growth and patient experience
  • Post-secondary education in Business, Healthcare Administration, Sales, or a related field preferred
  • Dental specialty exposure or event/marketing support experience considered an asset

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

About Dentalcorp

Hospitals and Health Care
5001-10,000

Dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by aiming to deliver the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Dentalcorp provides world-class resources to Partners including Talent & Recruitment, Human Resources, Training & Development, Legal & Compliance, Practice Optimization, Marketing, IT, Procurement, Finance, AP, and Payroll.


Dentalcorp est le plus grand réseau de cliniques dentaires du Canada, engagé à améliorer le bien-être des Canadiens et Canadiennes en leur offrant les meilleurs résultats cliniques et des expériences inoubliables. Dentalcorp acquiert des cliniques dentaires de premier plan et les réunit dans un objectif commun : être le réseau de soins de santé le plus fiable du Canada. En misant sur sa technologie de pointe, son savoir-faire et son envergure, Dentalcorp offre aux professionnels l’opportunité unique de conserver leur autonomie clinique tout en maximisant leur potentiel de croissance future.

Dentalcorp offre à ses partenaires des ressources de premier plan dans divers domaines, y compris l’acquisition de talents et le recrutement, les ressources humaines, la formation et le perfectionnement, les services juridiques et de conformité, l’optimisation des cliniques, le marketing, les TI, l’approvisionnement, les finances, les comptes fournisseurs et la gestion de la paie.

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