At Varicent, we're not just transforming the Sales Performance Management (SPM) market—we're redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here's why you'll thrive at Varicent:

• Innovate with Purpose: Build impactful solutions for customers worldwide.
• Join Excellence: Work in a diverse, collaborative, and innovative team.
• Shape the Future: Lead in redefining revenue optimization.
• Grow Together: Unlock your potential in a supportive environment.

Join us at Varicent—where your talent and ambition meet limitless opportunities for success!

Reporting to Chief Revenue Officer, The Vice President, Revenue Operations is responsible for driving operational excellence across the Sales organization by balancing execution and strategic leadership. This role leads a small team while directly managing critical processes such as sales planning, forecasting, reporting, CRM optimization, quota and territory management, analytics, sales process improvement, Deal Desk oversight, and sales enablement. The successful incumbent has the ability to do the actual work to support all revenue processes to run the business while taking an active role (including creating deliverables) on special project teams. As a trusted partner to the CRO and Sales Leadership, this role ensures that Sales teams are equipped with the tools, data, and insights needed to drive predictable, scalable revenue growth.

WHAT YOU WILL DO:

Sales Operations Leadership

• Lead and coach the Revenue Operations team, setting clear priorities and providing hands-on support when needed.

• Actively manage and optimize core sales operations processes, including forecasting cadence, pipeline health tracking, and performance reporting.

• Lead annual planning cycles for quota and territory design.

Forecasting & Analytics

• Own and directly manage the Sales forecasting process, partnering closely with Sales leadership to improve forecast accuracy and visibility.

• Deliver regular performance reporting and trend analysis to inform strategic decisions.

CRM & Data Management

• Act as the primary owner, driving CRM governance, process consistency, and data integrity.

• Proactively identify gaps in data quality and implement corrective actions.

• Work with cross-functional partners to improve CRM workflows, usability, and adoption.

Deal Desk Oversight

• Oversee Deal Desk support to ensure pricing and deal structures align with revenue goals and compliance standards.

• Ensure alignment with revenue goals and compliance standards while streamlining approval processes and improving deal velocity.

Sales Enablement

• Oversee Sales Enablement to deliver onboarding and continuous training that accelerates sales rep productivity.

• Support rollout of sales playbooks, tools, and best practices.

Tech Stack & Tooling

• Manage the existing sales tech stack, working with IT and systems teams to ensure tools are well-integrated and user-friendly.

• Identify process improvement opportunities through better use of current systems (but does not lead new tool selection).

• Drive SFDC projects, serving as an active participant on the project team to drive improvements from a business process perspective.

Cross-Functional Coordination

• Partner with Sales Leadership, Customer Success, Finance, and Marketing Ops to align on performance metrics and operational needs.

• Ensure operational readiness for major go-to-market changes (e.g., org design, comp plan changes, planning cycles)

SUCCESS OUTCOMES:

First 90 Days

• Audit forecasting process, CRM workflows, data hygiene, and sales reporting.

• Stabilize Deal Desk operations and identify quick wins in pipeline visibility.

• Meet 1:1 with key stakeholders on the team to assess needs and understand expectations and pain points

• Review GTM strategy, FY26 initiatives and revenue targets

• Align Enablement with appropriate reporting requirements

• Have dashboards updated for all OKR's

• Understand board meeting requirements

90–180 Days

• Implement improvements to forecasting accuracy and reporting cadence.

• Deliver insights and reporting frameworks that support FY planning and performance reviews.

• Deeper alignment with enablement to report/analyze on results around win rate and sales cycle velocity

• Align with enablement on any CRM requirements to support Sales Process

• Deliver board meeting deck for CRO

6+ Months

• Collaborate on improved sales enablement programs.
• Drive refinements to territory and quota planning process for next cycle.
• Assess data on current ICP for accuracy, additions and deletions to optimize planning for next fiscal year

WHAT YOU WILL BRING:

• Bachelor's degree required; advanced degree is a plus.

• 8+ years of experience in Sales Operations or Revenue Operations roles within B2B SaaS or software companies.

• Demonstrated success leading teams that support high-performing sales organizations.

• Deep understanding of sales process, planning, pipeline management, CRM administration, and forecasting best practices.

• Strong analytical skills and strong skills using tools such as Salesforce, Excel, BI platforms (e.g., Tableau, Power BI), and sales planning software.

• Strong Salesforce skill creating, updating and gaining insights from reports

• Strong analytical and problem-solving skills with the ability to translate data into action.

• Excellent communication and stakeholder management skills.

• Experience managing commissions process and tools

• Experience managing the sales planning process

• Experience running the annual review process and all related deliverables

Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com

Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact