About the role
Who we are
TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.
What we expect
Role R****esponsibilities
- Manage accounts receivable and collections across all business lines (Service, Repair, Modernization, New Installations), ensuring timely follow-up, reporting, and resolution of outstanding accounts
- Oversee billing processes across all business lines, ensuring accuracy, completeness, and alignment with contractual terms
- Prepare and present regular updates and reports on AR, billing, and other administrative metrics to branch leadership
- Oversee contract administration activities as needed, including contract entry, amendments, and annual reviews, ensuring accuracy and alignment with business requirements
- Communicate professionally with customers regarding billing, collections, service inquiries, and issue resolution
- Generate and manage work orders, ensuring proper documentation, coding, and system tracking
- Maintain and update internal systems and databases to support operational accuracy and reporting
- Provide administrative and/or scheduling support as business needs dictate, to branch operations, including coordination with internal departments and external stakeholders
- Assist with payroll processing, employee changes, and HR documentation, ensuring confidentiality and compliance
- Support safety initiatives and regulatory documentation, including inspection scheduling and turnover packages
- Collaborate with cross-functional teams to support business operations and ensure alignment with branch objectives
- Draft, update, and distribute reports, presentations, and communications for internal and external use
- Provide backup coverage for administrative colleagues during absences or peak periods
- Perform other duties as assigned by the Branch Manager
Who we are looking for
Role****Qualifications
- Minimum 5–7 years of experience in administrative or operational support, preferably in a construction, service, or technical industry
- Proven experience managing accounts receivable, collections, and billing processes across multiple business lines
- Strong business acumen with the ability to prepare and present operational updates and performance reports (e.g., AR, billing, work order status)
- Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with ERP or CRM systems is an asset
- Excellent communication skills, both written and verbal, with the ability to interact professionally with customers, internal teams, and leadership
- High level of accuracy and attention to detail in data entry, documentation, and reporting
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment
- Experience supporting payroll, HR documentation, and employee changes is an asset
- Strong problem-solving skills and ability to handle sensitive customer situations with discretion
- Comfortable working independently and collaboratively across departments
What we offer
About TK Elevator
𝗪𝗲𝗹𝗰𝗼𝗺𝗲 𝘁𝗼 𝗧𝗞 𝗘𝗹𝗲𝘃𝗮𝘁𝗼𝗿 – 𝗪𝗵𝗲𝗿𝗲 𝗜𝗻𝗴𝗲𝗻𝘂𝗶𝘁𝘆 𝗘𝗹𝗲𝘃𝗮𝘁𝗲𝘀 𝗨𝗿𝗯𝗮𝗻 𝗟𝗶𝘃𝗶𝗻𝗴
Engineering pioneer. Global industry leader. TK Elevator draws on a legacy of firsts – from a groundbreaking vertical conveyor in 1890 – to evolve modern mobility.
TKE blends safety, reliability, and innovation to create cutting-edge solutions that redefine how we move. Our dedicated teams engineer, manufacture, install, modernize, and service elevators, escalators, walkways, passenger boarding bridges, and residential lifts.
Our German engineering heritage inspires our commitment to precision and fresh thinking, leading to a breakthrough elevator system incorporating two, independent passenger cars in the same shaft (TWIN), the first-ever cableless car design (MULTI), a forward-thinking eco-efficient and digitally native elevator system (EOX), and a novel suite of IoT-driven digital solutions that provide real-time insights, virtual repairs, and personalized control (MAX and AGILE).
Our tailored products meet diverse needs – from commercial spaces to residential complexes – and include iconic projects like One World Trade Center in New York City, Madrid's new subway lines, and the BMW Tower and Google's German headquarters in Munich.
With a global footprint spanning 1,000 locations and customers in over 100 countries, TKE delivers top-level, 24/7 service through 25,000 specialists expertly trained at our state-of-the-art International Technical Services SEED campus to provide Universal Service for any brand, any place, any time.
Above all, we embrace responsibility to our planet. With sustainability at the heart of our business model, TKE is focused on improving accessibility and quality of life for a growing and aging population and doing so with lower emissions in our operations and solutions.
Join us in shaping the future of sustainable urban mobility.
TK Elevator – Move Beyond
About the role
Who we are
TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.
What we expect
Role R****esponsibilities
- Manage accounts receivable and collections across all business lines (Service, Repair, Modernization, New Installations), ensuring timely follow-up, reporting, and resolution of outstanding accounts
- Oversee billing processes across all business lines, ensuring accuracy, completeness, and alignment with contractual terms
- Prepare and present regular updates and reports on AR, billing, and other administrative metrics to branch leadership
- Oversee contract administration activities as needed, including contract entry, amendments, and annual reviews, ensuring accuracy and alignment with business requirements
- Communicate professionally with customers regarding billing, collections, service inquiries, and issue resolution
- Generate and manage work orders, ensuring proper documentation, coding, and system tracking
- Maintain and update internal systems and databases to support operational accuracy and reporting
- Provide administrative and/or scheduling support as business needs dictate, to branch operations, including coordination with internal departments and external stakeholders
- Assist with payroll processing, employee changes, and HR documentation, ensuring confidentiality and compliance
- Support safety initiatives and regulatory documentation, including inspection scheduling and turnover packages
- Collaborate with cross-functional teams to support business operations and ensure alignment with branch objectives
- Draft, update, and distribute reports, presentations, and communications for internal and external use
- Provide backup coverage for administrative colleagues during absences or peak periods
- Perform other duties as assigned by the Branch Manager
Who we are looking for
Role****Qualifications
- Minimum 5–7 years of experience in administrative or operational support, preferably in a construction, service, or technical industry
- Proven experience managing accounts receivable, collections, and billing processes across multiple business lines
- Strong business acumen with the ability to prepare and present operational updates and performance reports (e.g., AR, billing, work order status)
- Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with ERP or CRM systems is an asset
- Excellent communication skills, both written and verbal, with the ability to interact professionally with customers, internal teams, and leadership
- High level of accuracy and attention to detail in data entry, documentation, and reporting
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment
- Experience supporting payroll, HR documentation, and employee changes is an asset
- Strong problem-solving skills and ability to handle sensitive customer situations with discretion
- Comfortable working independently and collaboratively across departments
What we offer
About TK Elevator
𝗪𝗲𝗹𝗰𝗼𝗺𝗲 𝘁𝗼 𝗧𝗞 𝗘𝗹𝗲𝘃𝗮𝘁𝗼𝗿 – 𝗪𝗵𝗲𝗿𝗲 𝗜𝗻𝗴𝗲𝗻𝘂𝗶𝘁𝘆 𝗘𝗹𝗲𝘃𝗮𝘁𝗲𝘀 𝗨𝗿𝗯𝗮𝗻 𝗟𝗶𝘃𝗶𝗻𝗴
Engineering pioneer. Global industry leader. TK Elevator draws on a legacy of firsts – from a groundbreaking vertical conveyor in 1890 – to evolve modern mobility.
TKE blends safety, reliability, and innovation to create cutting-edge solutions that redefine how we move. Our dedicated teams engineer, manufacture, install, modernize, and service elevators, escalators, walkways, passenger boarding bridges, and residential lifts.
Our German engineering heritage inspires our commitment to precision and fresh thinking, leading to a breakthrough elevator system incorporating two, independent passenger cars in the same shaft (TWIN), the first-ever cableless car design (MULTI), a forward-thinking eco-efficient and digitally native elevator system (EOX), and a novel suite of IoT-driven digital solutions that provide real-time insights, virtual repairs, and personalized control (MAX and AGILE).
Our tailored products meet diverse needs – from commercial spaces to residential complexes – and include iconic projects like One World Trade Center in New York City, Madrid's new subway lines, and the BMW Tower and Google's German headquarters in Munich.
With a global footprint spanning 1,000 locations and customers in over 100 countries, TKE delivers top-level, 24/7 service through 25,000 specialists expertly trained at our state-of-the-art International Technical Services SEED campus to provide Universal Service for any brand, any place, any time.
Above all, we embrace responsibility to our planet. With sustainability at the heart of our business model, TKE is focused on improving accessibility and quality of life for a growing and aging population and doing so with lower emissions in our operations and solutions.
Join us in shaping the future of sustainable urban mobility.
TK Elevator – Move Beyond