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Global Trips travels logo

Customer Service Operator

Verified
Hybrid
Ottawa
CA$5,600 - CA$7,500/month
JobCard.seniorityLevels.mid_level
JobCard.employmentTypes.full_time,_part_time,_contract,_temporary

About the role

Job Title

Online Customer Service Operator

Job Scope

We are looking for a friendly and professional Customer Service Operator to handle customer inquiries and provide high-quality support through online channels. This role is fully remote with flexible working hours. No previous experience is required, as free training will be provided.

Key Responsibilities

Respond to customer inquiries via chat, email, or phone

Provide accurate information about products and services

Resolve customer issues in a timely and professional manner

Maintain clear and detailed records of customer interactions

Follow company policies and customer service guidelines

Escalate complex issues to the appropriate department when needed

Ensure customer satisfaction and positive service experience

Requirements

Good communication skills (written and verbal)

Basic computer and internet knowledge

Strong problem-solving abilities

Patient, polite, and customer-focused attitude

Ability to work independently

Reliable internet connection

No experience required (training provided)

Benefits

Per Hour 30$ - 45 $

Flexible working hours

Work from home / Remote position

Free training provided

Supportive team environment

Career growth opportunities

About Global Trips travels

Travel and Tourism

Global Trips specializes in crafting unforgettable journeys by offering a curated selection of unique tours and travel deals to various global destinations, including Paris, Rome, Tokyo, and Sydney. They are committed to providing exceptional travel experiences with a focus on quality service, value, and flexibility, ensuring vacations become lasting memories.