Position: Business Continuity & Disaster Recovery Program Consultant

Duration: 6 month assignment (contract with possible extension) Client Location: Toronto, Ontario OR Waterloo, ON Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only)

About the Engagement

Akkodis is seeking the services of an experienced Business Continuity & Disaster Recovery Program Consultant.

Job Details

This is a Business Continuity & Disaster Recovery Program Consultant position within the Enterprise Continuity Management team, reporting to the Director of Enterprise Continuity Management. Enterprise Continuity has global governance and oversight of client's Business Continuity Management and Disaster Recovery management programs, in support of the organization’s Operational Resilience framework.

Must have Skills.

1. Business Continuity and/or Disaster Recovery Designation
2. 3+ experience in Business Continuity/Crisis Management/Disaster Recovery program management
3. Experience in Operational Resilience governance and risk management.
4. Several years' experience in the management, development and execution of Disaster Recovery and Business Continuity testing and exercising
5. 2+ years' experience with financial institutions and/or insurance industries
6. Experience on the Fusion RM Platform

Soft Skills

• Strong Presentation, Communication (both written and oral), Negotiation and conflict management
• Strong Analytical and Reporting skills, Process Management skills, Technical competencies
• Strong interpersonal customer/client focus skills
• Familiarity with industry best practices in Business Continuity, Disaster Recovery and Operational Resilience
• Skilled at working collaboratively in a team environment
• Demonstrated problem-solving abilities with crisp problem identification, cross-team coordination, remediation action development and resolution impact validation

Education: University Degree

Certifications: Must have PMP/PMI Certification or equivalent

What will you do?

• Act as a second line risk subject matter expert in Business Continuity Management, Disaster Recovery Management, and Operational Resilience.
• Utilizing Risk Management three lines of defence model, conduct second line quality assurance review and challenge of each business areas' completion of Business Continuity, Disaster Recovery, and Operational Resilience documentation including but not limited to Technology teams related BC plans, Business impact assessments, Enterprise Disaster recovery plans, Technology/application recovery plans and the respective testing results and exercising of those plans, solutions, and test/exercise results
• Based on quality assessments develop and communicate recommendations for improvement to our first line Business partners
• Ensure recovery strategies and operationally resilient recovery and resolution plans that support the business are maintained, viable, and capable of ensuring recoverability and service continuity
• Work with business groups to ensure that cross-functional dependencies have been addressed in all plans including internal and external requirements
• Support the development and improvement of Business Continuity, Disaster Recovery, and Operational Resilience operating procedures, guidelines, and templates that support the client's Business Continuity Policy, Enterprise Operating Guideline, and Operational Resilience Framework, while adhering to regulatory expectations and industry best practices
• Collaborate with the Disaster Recovery Team, Crisis Management, Business Continuity teams, and operational resilience stakeholders to ensure streamlined processes and information exist across all continuity and resilience initiatives
• Support Business Continuity and operational resilience scenario testing to ensure the business can withstand and recover from operational disruptions within the defined impact tolerances and recovery time objectives for critical business operations and functions
• Monitor compliance with Disaster Recovery and Operational Resilience regulatory requirements and provide reporting to management and regulatory bodies
• Provide governance and oversight of Technology related third party Exit and Contingency Plans within business groups/units to ensure policy compliance and appropriate evidence is delivered
• Utilize Risk Management three lines of defense model to complete second line review and challenge of first line supplier responses to annual Business Continuity Questionnaires and assess critical and significant Technology related suppliers to ensure state of readiness
• Manage and report Policy Non-Compliances related to Business Continuity Policy third party requirements
• Work with Risk Officers, Business Continuity Contacts, and Relationship Managers in conducting reviews, training, reporting, and Business Continuity Due Diligence activities
• Track business unit deliverables to ensure timely completion and thoroughness, and work with business groups/units and reporting teams to ensure accurate reporting
• Support risk dashboards and provide key performance indicator (KPI) and key risk indicator (KRI) reporting to policy contacts on key initiatives, risks to the program including gaps, and ensure compliance to client's internal policy and regulatory requirements
• Establish self as a Fusion Risk Management Business Continuity and Operational Resilience Management expert and support the Enterprise Continuity Management team and business areas in the development and enhancement of Fusion RM (force.com) tool

How to Apply

Submit your resume in confidence to Sam.mehta@akkodisgroup.com or via the Akkodis Canada website.

We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions.

Accessibility

At Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.