QA Lead (Canada, Remote)

Remote - Canada | Permanent / Full Time

We are seeking a QA Team Lead with experience in the financial services industry to drive software quality across the product lifecycle. You'll combine hands-on testing leadership with ownership of QA standards, automation direction, and delivery readiness across a distributed team.

This is a permanent, full-time position. The role is fully remote, and candidates can be located anywhere in Canada.

Responsibilities

Lead the QA function for new applications, products, and enhancements, including quality strategy, planning, and execution

Define, evolve, and enforce QA standards, processes, and release readiness criteria

Partner with Product and Engineering to analyze requirements/user stories and ensure testability, coverage, and clear acceptance criteria

Oversee test execution across functional, regression, integration, and (where applicable) performance testing

Own defect management: triage, prioritization, root-cause analysis, corrective action planning, and prevention

Drive the test automation roadmap (what to automate, when, and why), and ensure maintainable frameworks/patterns

Coach and mentor QA team members; improve team throughput, quality signal, and consistency

Ensure compliance with relevant regulatory and industry quality standards and support audit-ready documentation

Provide clear reporting on quality metrics, risks, and progress to stakeholders and leadership

Continuously improve QA workflows in an Agile, short-cycle release environment

Requirements

7+ years of QA experience including functional and exploratory testing

2+ years of experience leading QA work (team lead, senior QA ownership, or delivery lead for QA)

Financial services industry experience (mandatory)

Strong Agile testing background in short-cycle product releases

Hands-on experience testing complex financial products and workflows

Demonstrated ability in failure triage, root-cause analysis, and driving corrective actions with Engineering

Strong judgment on automation feasibility and ROI, with a track record of improving coverage and reliability

Experience working in TDD and/or BDD environments

Proficiency with JIRA and test management tools; strong documentation discipline

Hands-on experience with Cypress or similar web automation tools (e.g., Selenium, Playwright, Katalon)

Excellent communication, stakeholder management, and prioritization skills in a remote setting

Nice to Have

Experience defining QA metrics dashboards (defect trends, coverage, flakiness, escape rates)

Experience coaching QA team members and building lightweight QA playbooks/process docs

Familiarity with CI/CD test integration and test reliability improvements

Salary Range:

CA$85,000 - CA$100,000 annually, 7-10% performance bonus, with final compensation determined by your qualifications, expertise, experience, and the role's scope.

Of Note

Completed background checks will be required before the start date for the successful candidate.

Due to the volume of applications, we may not be able to provide individual feedback to every applicant. We appreciate your interest and will review each application carefully.