Accelerate your career with the most awarded Air Cargo Airline in Canada!

Cargojet is Canada's leading provider of time-sensitive overnight air cargo services and carries over 1,300,000 pounds of cargo each business night. Cargojet operates its network across North America each business night, utilizing a fleet of all-cargo aircraft Cargojet has been awarded one of Canada’s 50 Best Managed Companies as well as being awarded the Shipper’s Choice Award for the best Air Cargo Carrier in Canada for the past number of

years. Being part of Cargojet will allow you to become a part of a diverse and vibrant family at the leading edge of the air cargo industry both domestically and internationally. Cargojet team members are dedicated, hardworking, and have a strong sense of leadership and commitment.

Primary Objective of the Position:

The Quality Assurance Auditor is responsible for performing Internal and External Quality Assurance Audits of the repair station and vendors, to ensure compliance with processes, policies, procedures and quality standards. The ideal candidate should preferably be an Aircraft Maintenance Engineer (AME) or have equivalent experience.

Principal Duties and Responsibilities:

• Ensure that all work is performed to Cargojet’s quality standards, policies & procedures and regulatory requirements.
• Conduct internal base audits and external vendor audits as required by Cargojet’s Quality Assurance Program.
• Monitor maintenance activities and ensure appropriate manuals are adhered to for all maintenance locations.
• Participate in the Quality Assurance Program, including accomplishing audits & on-going evaluation of program effectiveness.
• Assist / interact with external auditors performing audits at Cargojet (i.e. IATA Certification) and represent Cargojet in a professional manner.
• Promote the SDR (Service Difficulty Reporting), MIR (Maintenance Irregularly Reporting) and the SMS (Safety Management System). Raise SMS findings whenever required.
• Work in collaboration with Line Maintenance, provide technical guidance and assistance (i.e.: Coaching and Training on aircraft document related issues).
• Attend and participate in a variety of production and team meetings.
• Oversight of the Reliability Program, with a thorough knowledge of the program.
• Prepare monthly reports communicating key performance indicators and initiating investigations for root cause analysis where reliability actions are required.
• Maintain quality documents and files including inspections, rework, and product certifications per the Quality System.
• Provide Quality input for revisions to the standards and procedures contained in Cargojet’s manuals and the implementation of new procedures.
• Support the compliance monitoring of Stores and Material Control functions.
• Monitor MEL and defect rectifications are entered in log books in accordance with Cargojet’s policies and procedures.
• Serve as an interim quality liaison for Maintenance quality investigations and corrective actions.
• Initiate Non-conformance Reports (NCR) investigate cause and corrective actions part of a team.
• Stay current with all company and regulatory training required to function in the assigned role.
• Responsible for your training and the training of the direct reports, ensuring employees remain current with all technical and regulatory training requirements to function in their assigned role.
• Ensure compliance with Safety Management System (SMS) and safety / security policies, procedures and standards.
• Ensure a clean and safe workplace for team members.
• Perform any other duties as assigned.

Minimum Qualifications:

• Knowledge of Canadian Aviation Regulations and Cargojet Maintenance Policies and Procedures
• Must have a minimum combined 5 years of experience in Quality Assurance, reliability program or Apprentice / AME Technician experience.
• Excellent knowledge of MS Office and Adobe programs.
• Knowledge of auditing procedures and excellent working knowledge of airline standards and regulations.
• Strong interpersonal and oral communication skills.
• Detail-oriented, organized, autonomous and very motivated.

Important to Know:

• Cargojet is an equal opportunity employer. We thank you for your interest. Only those candidates selected for an interview will be contacted.
• We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.
• At Cargojet, we make safety the highest priority. Because of this priority and as we operate in a safety-sensitive environment, we require all employees to abstain from consuming Cannabis, in and outside of the workplace. This is a critical element of our drug and alcohol policy that all employees must comply with at all times.