About the role
Conair is the largest, privately owned, fixed-wing aerial firefighting company in the world, operating a fleet of 70 specialized aircraft to fight forest fires. We have been supporting government agencies around the globe for over 50 years, with areputation of providing service excellence, making us an industry leader. We are aerospace engineering experts, creating 15 different airtanker types, converting hundreds of aircraft into airtankers. We are aviation maintenance experts, performing repair, maintenance and overhaul on our fleet. And we are operators, providing airtankers, crew and maintenance on contract over fire seasons to government agencies including Canada, the US, Australia and France. The culture at Conair is built on a teamwork, with a commitment to people, safety and service. We are proud of who we are, what we do and how we do it, protecting our world from wildfires.
Quality Assurance Auditor
Position Description
The Quality Assurance Auditor operates with sufficient organizational independence to evaluate compliance with regulatory requirements, company procedures, and quality standards. The QA auditor is responsible for audit planning, execution, reporting and follow-up, and continuous improvement, across all Conair operating and maintenance locations as well as at vendor and sub-contracted maintenance facilities.
Understanding the importance of a non-punitive approach to quality audits and collaborating with others to improve quality performance is essential for this role.
Responsibilities
Audit Planning
- Determine audit objectives, scope, and applicable regulatory requirements.
- Conduct gap analysis comparing regulations, standards, and company procedures.
- Develop or validate audit checklists and sampling methodologies.
- Notify relevant managers and prepare for audit meetings.
Audit Execution
- Conduct interviews and observe operational and work practices.
- Review documentation, records, relevant product/service performance history, and compliance evidence.
- Evaluate adherence to regulatory and company requirements.
Reporting & Follow-up
- Prepare and submit audit reports.
- Investigate non-conformities and determine root causes.
- Review and evaluate corrective action plans.
- Monitor implementation and effectiveness of corrective actions.
Continuous Improvement
- Support development and improvement of internal processes.
- Provide feedback to improve the audit program.
- Identify opportunities for professional development and training.
Required Knowledge, Skills and Abilities
- Other related duties as assigned by QA Manager.
- Ability to read, interpret, and apply aviation regulations including but not limited to the Canadian Aviation Regulations (CARs), Approved Maintenance Organization requirements (CAR 573), company manuals (MPM/MCM), and applicable customer or regulatory standards., to determine applicability to the company or the audit program.
- Ability to develop and utilize audit checklists and accurately document audit activities, observations, and findings.
- Assess maintenance practices, facilities, tooling, parts traceability, and personnel qualifications for compliance with regulatory and company requirements.
- Investigate non conformities and facilitate structured root cause analysis
- Identify systemic trends and recurring findings.
- Provide recommendations to improve the effectiveness of the Quality Management System.
- Ability to maintain objectivity, confidentiality, and professional judgment when conducting audits.
- Strong analytical and problem-solving skills with the ability to assess situations, resolve issues, and determine appropriate corrective actions.
- Strong verbal communication and interpersonal skills with the ability to interact effectively with internal and external stakeholders, explain procedures, and provide practical solutions.
- Ability to plan, organize, and manage audit activities and related tasks effectively.
- Ability to facilitate productive meetings that remain focused and result in clear outcomes or action items.
- Team-oriented with the ability to collaborate professionally across departments.
- Ability to read, write, and communicate effectively in English.
- Ability to travel within Canada and internationally for business (up to 15% of the time).
Education and Experience
Required
- High school diploma or equivalent
- Minimum 2 years of aviation or aerospace industry experience
- Valid driver’s license and clean driving record.
- Experience with Microsoft Office programs including Outlook, Excel, and Word.
Preferred
- Previous experience in a Quality Assurance role.
- Previous experience with QMS Software.
- Completion of a recognized auditing course.
- Previous flight operations or piloting experience, risk management and safety management systems are considered an asset.
***Must be legally entitled to work in Canada (Canadian citizenship or permanent residency)***
About Conair Group Inc.
For over 50 years Conair Group Inc. (Conair) has led the aerial firefighting industry, supporting government agencies with the largest, privately owned, fixed-wing fleet in the world, flying up to 12,000 flight hours per year. A skilled team of 350 professionals equips the company’s 70 aircraft with the latest tools and technology, going above and beyond to ensure aircraft are ready to dispatch when needed to respond to wildfires. With a focus on safety, Conair offers pilots a specialized Training + Tactics Centre, the only one in the world of its kind, providing access to simulators that produce successful missions in real world operations.
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About the role
Conair is the largest, privately owned, fixed-wing aerial firefighting company in the world, operating a fleet of 70 specialized aircraft to fight forest fires. We have been supporting government agencies around the globe for over 50 years, with areputation of providing service excellence, making us an industry leader. We are aerospace engineering experts, creating 15 different airtanker types, converting hundreds of aircraft into airtankers. We are aviation maintenance experts, performing repair, maintenance and overhaul on our fleet. And we are operators, providing airtankers, crew and maintenance on contract over fire seasons to government agencies including Canada, the US, Australia and France. The culture at Conair is built on a teamwork, with a commitment to people, safety and service. We are proud of who we are, what we do and how we do it, protecting our world from wildfires.
Quality Assurance Auditor
Position Description
The Quality Assurance Auditor operates with sufficient organizational independence to evaluate compliance with regulatory requirements, company procedures, and quality standards. The QA auditor is responsible for audit planning, execution, reporting and follow-up, and continuous improvement, across all Conair operating and maintenance locations as well as at vendor and sub-contracted maintenance facilities.
Understanding the importance of a non-punitive approach to quality audits and collaborating with others to improve quality performance is essential for this role.
Responsibilities
Audit Planning
- Determine audit objectives, scope, and applicable regulatory requirements.
- Conduct gap analysis comparing regulations, standards, and company procedures.
- Develop or validate audit checklists and sampling methodologies.
- Notify relevant managers and prepare for audit meetings.
Audit Execution
- Conduct interviews and observe operational and work practices.
- Review documentation, records, relevant product/service performance history, and compliance evidence.
- Evaluate adherence to regulatory and company requirements.
Reporting & Follow-up
- Prepare and submit audit reports.
- Investigate non-conformities and determine root causes.
- Review and evaluate corrective action plans.
- Monitor implementation and effectiveness of corrective actions.
Continuous Improvement
- Support development and improvement of internal processes.
- Provide feedback to improve the audit program.
- Identify opportunities for professional development and training.
Required Knowledge, Skills and Abilities
- Other related duties as assigned by QA Manager.
- Ability to read, interpret, and apply aviation regulations including but not limited to the Canadian Aviation Regulations (CARs), Approved Maintenance Organization requirements (CAR 573), company manuals (MPM/MCM), and applicable customer or regulatory standards., to determine applicability to the company or the audit program.
- Ability to develop and utilize audit checklists and accurately document audit activities, observations, and findings.
- Assess maintenance practices, facilities, tooling, parts traceability, and personnel qualifications for compliance with regulatory and company requirements.
- Investigate non conformities and facilitate structured root cause analysis
- Identify systemic trends and recurring findings.
- Provide recommendations to improve the effectiveness of the Quality Management System.
- Ability to maintain objectivity, confidentiality, and professional judgment when conducting audits.
- Strong analytical and problem-solving skills with the ability to assess situations, resolve issues, and determine appropriate corrective actions.
- Strong verbal communication and interpersonal skills with the ability to interact effectively with internal and external stakeholders, explain procedures, and provide practical solutions.
- Ability to plan, organize, and manage audit activities and related tasks effectively.
- Ability to facilitate productive meetings that remain focused and result in clear outcomes or action items.
- Team-oriented with the ability to collaborate professionally across departments.
- Ability to read, write, and communicate effectively in English.
- Ability to travel within Canada and internationally for business (up to 15% of the time).
Education and Experience
Required
- High school diploma or equivalent
- Minimum 2 years of aviation or aerospace industry experience
- Valid driver’s license and clean driving record.
- Experience with Microsoft Office programs including Outlook, Excel, and Word.
Preferred
- Previous experience in a Quality Assurance role.
- Previous experience with QMS Software.
- Completion of a recognized auditing course.
- Previous flight operations or piloting experience, risk management and safety management systems are considered an asset.
***Must be legally entitled to work in Canada (Canadian citizenship or permanent residency)***
About Conair Group Inc.
For over 50 years Conair Group Inc. (Conair) has led the aerial firefighting industry, supporting government agencies with the largest, privately owned, fixed-wing fleet in the world, flying up to 12,000 flight hours per year. A skilled team of 350 professionals equips the company’s 70 aircraft with the latest tools and technology, going above and beyond to ensure aircraft are ready to dispatch when needed to respond to wildfires. With a focus on safety, Conair offers pilots a specialized Training + Tactics Centre, the only one in the world of its kind, providing access to simulators that produce successful missions in real world operations.