Senior Manager, Digital Product - 12month Contract
About the role
Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
Location:
500 Lake Shore Boulevard West, Toronto, Ontario, M5V 2V9
When you hire great people, great things can happen.
PC Financial offers unprecedented value to Canadians through payment products. We’re a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.
Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.
The Senior Manager will lead a team of product managers, collaborate cross-functionally with engineering, design, and other stakeholders to champion their roadmap and drive positive influence against their KPIs. This role requires a strong blend of business acumen, technical understanding, and leadership skills to define and deliver innovative solutions that meet customer needs and achieve business goals.
What you’ll do:
Product Strategy and Roadmap:
- Develop and maintain a product strategy, and roadmap aligned with business objectives and customer needs.
- Use market research, data and user research to identify opportunities and inform product decisions.
- Define and prioritize product features based on data, user feedback, and business impact.
- Oversee the product backlog across multiple teams, ensuring it reflects the product strategy.
Product Execution:
- Lead product ideation and discovery by enabling insights and providing strategic guidance on problems and solutions
- Monitor product performance, identify areas for improvement or exploration
- Identify operational effeciencies to improve velocity and quality of delivery within the team
Team Leadership and Management:
- Lead, mentor, and develop a team of product managers, fostering a culture of collaboration and high performance.
- Provide guidance on product strategy, execution, and professional development.
- Promote a customer-centric and data-driven approach.
- Build a culture of embracing AI tools to streamline work and improve outcomes
Stakeholder Management:
- Build strong relationships with stakeholders across the organization.
- Communicate product vision, strategy, and roadmap.
- Gather feedback from stakeholders and incorporate it into product decisions and how teams work.
Data Analysis and Reporting:
- Define and track key performance indicators (KPIs) to measure product success.
- Analyze product data to identify trends and opportunities.
- Consume reports on product performance.
- Use data to inform product decisions.·
Innovation:
- Stay up-to-date on industry trends and emerging technologies.
- Identify opportunities for innovation.
- Champion a culture of experimentation.
What you bring:
- 5-8 years of digital product management experience, with a track record of successfully launching and managing digital products.
- 2+ years of experience leading and managing product teams.
- Financial services experience preferred.
- Experience with agile development.
- Strong product sense and customer empathy.
- Excellent communication and presentation skills.
- Strong analytical and problem-solving skills.
- Ability to think strategically and execute tactically.
- Ability to influence and collaborate.
- Understanding of digital technologies.
- Proficiency in product management tools.
- Leadership and team management skills.
Come and join a winning team who demonstrates innovation, energy, creativity and vision. We recognize the importance of a diverse workforce and we therefor encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Number of Openings:
1
PC Financial recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
Hiring Range / Échelle salariale à l’embauche :$100,000.00 - $132,000.00 / 100.000,00$ - 132.000,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste nouvellement créé. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.
#EN
#SS #PCF #ON
Not the right fit? Search for Manager, Digital Product - 12month Contract jobs in Toronto, ON
About President's Choice Financial
At PC Financial® we are focused on making everyday banking and spending more rewarding for every Canadian. We offer products and services in the following segments:
Payment Cards: The ONLY credit and bank accounts that earn you PC Optimum™ points. PC® Mastercard® credit cards offer PC Optimum™ points for every dollar spent. The PC Money™ Account, operated by President’s Choice Bank, works like a bank account and offers PC Optimum™ points on everyday banking and purchases, with no monthly fee.
Insurance: PC® home and auto insurance are offered through PC Financial Insurance Broker Inc. and relationships with several insurance companies.
Telecom and Gift Cards: The Mobile Shop, PC Mobile prepaid cell phone service, and Gift Cards businesses are focused upon delivering convenience and exceptional value to LCL customers. Loblaw Companies Limited is Canada’s largest food distributor and has expanded into certain non-food categories, with operations across the country. LCL concentrates on food retailing with the objective of providing consumers with the best in one-stop shopping for everyday household needs.
PC Financial® and PC Services are important business units within LCL that manage and develop the products and service programs in order to improve the customer experience, maximize value, and provide a platform to enhance customer insights and relationships.
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Senior Manager, Digital Product - 12month Contract
About the role
Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
Location:
500 Lake Shore Boulevard West, Toronto, Ontario, M5V 2V9
When you hire great people, great things can happen.
PC Financial offers unprecedented value to Canadians through payment products. We’re a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.
Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.
The Senior Manager will lead a team of product managers, collaborate cross-functionally with engineering, design, and other stakeholders to champion their roadmap and drive positive influence against their KPIs. This role requires a strong blend of business acumen, technical understanding, and leadership skills to define and deliver innovative solutions that meet customer needs and achieve business goals.
What you’ll do:
Product Strategy and Roadmap:
- Develop and maintain a product strategy, and roadmap aligned with business objectives and customer needs.
- Use market research, data and user research to identify opportunities and inform product decisions.
- Define and prioritize product features based on data, user feedback, and business impact.
- Oversee the product backlog across multiple teams, ensuring it reflects the product strategy.
Product Execution:
- Lead product ideation and discovery by enabling insights and providing strategic guidance on problems and solutions
- Monitor product performance, identify areas for improvement or exploration
- Identify operational effeciencies to improve velocity and quality of delivery within the team
Team Leadership and Management:
- Lead, mentor, and develop a team of product managers, fostering a culture of collaboration and high performance.
- Provide guidance on product strategy, execution, and professional development.
- Promote a customer-centric and data-driven approach.
- Build a culture of embracing AI tools to streamline work and improve outcomes
Stakeholder Management:
- Build strong relationships with stakeholders across the organization.
- Communicate product vision, strategy, and roadmap.
- Gather feedback from stakeholders and incorporate it into product decisions and how teams work.
Data Analysis and Reporting:
- Define and track key performance indicators (KPIs) to measure product success.
- Analyze product data to identify trends and opportunities.
- Consume reports on product performance.
- Use data to inform product decisions.·
Innovation:
- Stay up-to-date on industry trends and emerging technologies.
- Identify opportunities for innovation.
- Champion a culture of experimentation.
What you bring:
- 5-8 years of digital product management experience, with a track record of successfully launching and managing digital products.
- 2+ years of experience leading and managing product teams.
- Financial services experience preferred.
- Experience with agile development.
- Strong product sense and customer empathy.
- Excellent communication and presentation skills.
- Strong analytical and problem-solving skills.
- Ability to think strategically and execute tactically.
- Ability to influence and collaborate.
- Understanding of digital technologies.
- Proficiency in product management tools.
- Leadership and team management skills.
Come and join a winning team who demonstrates innovation, energy, creativity and vision. We recognize the importance of a diverse workforce and we therefor encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Number of Openings:
1
PC Financial recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
Hiring Range / Échelle salariale à l’embauche :$100,000.00 - $132,000.00 / 100.000,00$ - 132.000,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste nouvellement créé. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.
#EN
#SS #PCF #ON
Not the right fit? Search for Manager, Digital Product - 12month Contract jobs in Toronto, ON
About President's Choice Financial
At PC Financial® we are focused on making everyday banking and spending more rewarding for every Canadian. We offer products and services in the following segments:
Payment Cards: The ONLY credit and bank accounts that earn you PC Optimum™ points. PC® Mastercard® credit cards offer PC Optimum™ points for every dollar spent. The PC Money™ Account, operated by President’s Choice Bank, works like a bank account and offers PC Optimum™ points on everyday banking and purchases, with no monthly fee.
Insurance: PC® home and auto insurance are offered through PC Financial Insurance Broker Inc. and relationships with several insurance companies.
Telecom and Gift Cards: The Mobile Shop, PC Mobile prepaid cell phone service, and Gift Cards businesses are focused upon delivering convenience and exceptional value to LCL customers. Loblaw Companies Limited is Canada’s largest food distributor and has expanded into certain non-food categories, with operations across the country. LCL concentrates on food retailing with the objective of providing consumers with the best in one-stop shopping for everyday household needs.
PC Financial® and PC Services are important business units within LCL that manage and develop the products and service programs in order to improve the customer experience, maximize value, and provide a platform to enhance customer insights and relationships.