JOIN OUR TEAM

Spectrum Supply Chain Solutions is a privately owned third-party provider of customized logistics solutions. Join our team and you'll be part of a diverse team focused on delivering the best possible service to our customer, creating a fun and collaborative work environment, and giving back to the community.

Reporting to the General Manager, the Operations Support Coordinator is responsible for managing the wholesale process start to finish. This entails tracking inbound containers and overseeing pallet build to ensure dims meet requirements for every new SKU. Managing the wholesale inventory. Tracking and organizing rework. Organizing and managing pick/pack/ship. Completing all system work. Communicating directly with customer.

RESPONSIBILITIES

• Works closely with management to understand the volume and resource scheduling plan for orders and the respective deadlines which must be achieved.
• Uses the work plan for the shift in allocating orders in small manageable batches respecting best practices and limiting work queue intervention.
• Ensures customer orders are released to operations to enable completion as per management’s order fulfillment work plan.
• Monitors the WMS work queue to ensure work is being completed as per the order fulfillment work plan and reports any delays immediately to management.
• Schedules, allocates and sets task priorities for customer rush orders.
• Using the inbound and outbound schedule, assigns work to MHE Operators and monitors the flow of work throughout the shift.
• Works with the supervisor to coordinate the most effective manner to organize inbound and outbound loads.
• Uses WMS to monitor receiving and shipping task progress to ensure timely completion of scheduled loading and offloading.
• Check and track load arrivals and departures times during the shift and investigate missed deadlines for resolution.
• Assumes additional related responsibilities as required.

EDUCATION AND JOB KNOWLEDGE

• Completion of a secondary school diploma preferred or the equivalent in a combination of education and experience.
• College diploma in Logistics Management is an asset.

EXPERIENCE:

• Three (3) years warehouse experience, preferably with some team lead experience.
• Previous experience with Warehouse Management Information System (WMS), preferably Solochain.

CORE COMPETENCIES:

• Excellent verbal and written communication skills to work in a customer focused environment.
• Functionally bilingual be able to give instructions to employees in both languages.
• Basic knowledge of Excel.
• Ability to make sound independent decisions and escalate any non-routine decisions to management.
• Strong attention to detail and prioritization skills.
• Ability to anticipate problems and solve problems to resolution.
• Able to adapt to change and quickly adopt new methods and practices required to meet changing business needs.

Join a diverse team empowered to continuously deliver value and make a real impact to our customers, our team, and our world.

• Work in an environment where safety is our first priority
• The opportunity to build a career with a growing company
• Medical, dental, and vision coverage for you and your family
• Life and disability insurance
• Wellness programs to support your family’s well-being
• A Retirement Savings Program with a company match
• Company team wear allowance
• Employee Appreciation Day
• Company sponsored social events
• Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.