About the role
About the group:
Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.
Role Title: Release Manager
Location: Toronto, Ontario
About This Role
Job Description
- Specifically, the role will require strong aptitude in the following areas:
- Creating and managing end-to-end release plans for scheduling, planning, and controlling the release and deployment process
- Integrating release management practices into delivery process with objective of offering reliable, repeatable IT services, at appropriate service levels
- Ability to convert the technical expertise to recommendations pertaining to efficiency, reliability, scalability, and security; drive best practices, and engage with planning, evaluating, operationalizing and reporting deliverables. Successful candidates must be able to show they are ready to think and act as an owner, and drive consensus and decisions among stakeholders in pursuit of technical integrity
- Establishing infrastructure for tracking and monitoring all relevant updates and changes, and efficiently converting the information into reporting, recommendations, schedules and decisions
- Providing trusted and reliable communication and reporting with confidence that all information is comprehensive, accurate, and confirmed
- Managing correspondence with clear articulation of impacts
- Providing subject matter expert guidance and advice to Release and Deployment management, as well as other IT Support segments, and participating in development of remediation and collision avoidance strategies
- Identifying and educating on control and communication failures to help prevent issues going forward
- Providing updates to senior leadership on accomplishments and opportunities, as well as insights on organizational trends anchored in unique perspective of the role
- Protecting the interests of organization through identification, management and escalation of risks and dependencies
- Being proficient with IT workflow and collaboration tools, such as Service Now, JIRA and Confluence. Be able to independently create and manage work items in the tools as required
- Being professionally familiar with Agile, Waterfall and hybrid delivery models to understand and align with multiple teams working in different paradigms
- Understanding of the DevOps and continuous delivery principles and practices
About Cognizant
Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.
About the role
About the group:
Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.
Role Title: Release Manager
Location: Toronto, Ontario
About This Role
Job Description
- Specifically, the role will require strong aptitude in the following areas:
- Creating and managing end-to-end release plans for scheduling, planning, and controlling the release and deployment process
- Integrating release management practices into delivery process with objective of offering reliable, repeatable IT services, at appropriate service levels
- Ability to convert the technical expertise to recommendations pertaining to efficiency, reliability, scalability, and security; drive best practices, and engage with planning, evaluating, operationalizing and reporting deliverables. Successful candidates must be able to show they are ready to think and act as an owner, and drive consensus and decisions among stakeholders in pursuit of technical integrity
- Establishing infrastructure for tracking and monitoring all relevant updates and changes, and efficiently converting the information into reporting, recommendations, schedules and decisions
- Providing trusted and reliable communication and reporting with confidence that all information is comprehensive, accurate, and confirmed
- Managing correspondence with clear articulation of impacts
- Providing subject matter expert guidance and advice to Release and Deployment management, as well as other IT Support segments, and participating in development of remediation and collision avoidance strategies
- Identifying and educating on control and communication failures to help prevent issues going forward
- Providing updates to senior leadership on accomplishments and opportunities, as well as insights on organizational trends anchored in unique perspective of the role
- Protecting the interests of organization through identification, management and escalation of risks and dependencies
- Being proficient with IT workflow and collaboration tools, such as Service Now, JIRA and Confluence. Be able to independently create and manage work items in the tools as required
- Being professionally familiar with Agile, Waterfall and hybrid delivery models to understand and align with multiple teams working in different paradigms
- Understanding of the DevOps and continuous delivery principles and practices
About Cognizant
Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.