Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Work setting: Spa. Tasks: Establish or implement policies and procedures for staff. Plan and control budget and inventory. Manage contracts for advertising or marketing strategies. Hire, train and supervise staff. Address customers' complaints or concerns. Plan, organize, direct, control and evaluate daily operations. Supervision: 11-15 people. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Personal suitability: Client focus. Efficient interpersonal skills. Flexibility. Judgement. Organized. Reliability. Team player. Experience: 1 year to less than 2 years. Employment terms options: Flexible hours. Morning.