Reservations Agent
About the role
Position Summary - The Reservations Agent is responsible to assist guests with planning and booking reservations for the timeshare location. This position will provide support to the Front Desk operations as needed.
Pay for this position is: $20.00 per hour.
Major Duties & Responsibilities:
-
Answer all incoming calls with courtesy and ensure efficient resolution of all guest inquiries
-
Make room reservations and answer quest inquiries
-
Input reservations into PMS system
-
Learn and become a master of the property PMS system
-
Understand all rooms types and what each room has to offer including the views
-
Fully understand the Resort property in order to recommend activities
-
Co-operate and accept other assignments as and when required.
Minimum Qualifications & Skills:
-
Excellent written and verbal skills.
-
Basic computer proficiency.
-
Data entry experience.
-
Working knowledge of office equipment such as copier, printer, and scanner.
Not the right fit? Search for Reservations Agent jobs in Fairmont Hot Springs, BC
About Fairmont Hot Springs Resort
Fairmont Hot Springs Resort is one of Canada’s all-encompassing experiences where guests enjoy exceptional service, all the benefits of our legendary natural hot springs pools, and a year-round Rocky Mountain resort at a great value.
We have activities and events compelling enough to rival “screen time” and multiple dining options to satisfy everyone in your clan.
Celebrations are more festive in the mountains, and we offer an atmosphere rich in nature and comforts for families, couples, or groups.
Immerse yourself in the best of BC!
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Reservations Agent
About the role
Position Summary - The Reservations Agent is responsible to assist guests with planning and booking reservations for the timeshare location. This position will provide support to the Front Desk operations as needed.
Pay for this position is: $20.00 per hour.
Major Duties & Responsibilities:
-
Answer all incoming calls with courtesy and ensure efficient resolution of all guest inquiries
-
Make room reservations and answer quest inquiries
-
Input reservations into PMS system
-
Learn and become a master of the property PMS system
-
Understand all rooms types and what each room has to offer including the views
-
Fully understand the Resort property in order to recommend activities
-
Co-operate and accept other assignments as and when required.
Minimum Qualifications & Skills:
-
Excellent written and verbal skills.
-
Basic computer proficiency.
-
Data entry experience.
-
Working knowledge of office equipment such as copier, printer, and scanner.
Not the right fit? Search for Reservations Agent jobs in Fairmont Hot Springs, BC
About Fairmont Hot Springs Resort
Fairmont Hot Springs Resort is one of Canada’s all-encompassing experiences where guests enjoy exceptional service, all the benefits of our legendary natural hot springs pools, and a year-round Rocky Mountain resort at a great value.
We have activities and events compelling enough to rival “screen time” and multiple dining options to satisfy everyone in your clan.
Celebrations are more festive in the mountains, and we offer an atmosphere rich in nature and comforts for families, couples, or groups.
Immerse yourself in the best of BC!