Manager, HR Advisory Services (Hybrid)
About the role
Who Are We?
The Calgary Board of Education (CBE) is the largest school board in western Canada with over 144,000 students and 16,000 employees. Our mission: Each student, in keeping with their individual abilities and gifts, will complete high school with a foundation of learning necessary to thrive in life, work and continued learning. We pride ourselves in the values we hold. Students come first. Learning is our central purpose. Public education serves the common good. The CBE encourages an inclusive and equitable workplace, which supports our diverse student and employee community. We encourage all applicants to join our dynamic, diverse, and collaborative culture and welcome applications from all qualified individuals.
When you apply to the CBE, you can feel good about serving our future leaders and contributing to student success.
Competition Info
Competition Close Date:Wednesday, October 1, 2025 @ 11:59pm
Calendar: 12 Month
Salary: Exempt Grade M2, $147,700- $180,100 Annually
FTE: 1.0, 35 Hours per Week
What does this role look like?
Purpose
The Manager, HR Advisory provides leadership and strategic direction to the HR Advisory team, ensuring high quality, consistent and timely delivery of HR services across the Calgary Board of Education (CBE). This role ensures leadership and staff receive proactive, practical and trusted HR advice. By fostering collaboration across HR functions and integrating HR services into daily operations, the Manager builds confidence in HR as a trusted strategic partner that advances the CBE’s organizational priorities.
Accountability
- This job is accountable for:
- Reports directly to the Director, Labour Relations, HR Advisory Services, and Employee Health & Well-Being.
- Leads and manages a team of Senior HR Advisors and HR Advisors, setting direction, priorities, and service standards.
- Accountable for HR service delivery to schools and service units, including timeliness, quality, and consistency of advice.
- Represents the Advisory function on cross-functional HR projects and system-wide initiatives.
- Accountable for developing and sustaining strong working relationships with system leaders, including principals, managers, and service unit directors.
What will you do?
Major Responsibilities
Team Leadership & Development
- Provides clear direction and leadership to a team of Senior and HR Advisors, ensuring clarity of roles, priorities, and workload.
- Coaches, mentors, and develops staff to build capacity in problem-solving, conflict resolution, and client service delivery.
- Establishes performance goals and fosters a culture of accountability, inclusion, and professional growth.
- Models collaborative leadership and creates an environment where staff feel valued and supported.
Advisory Services Delivery
- Oversees the delivery of frontline HR services, ensuring leaders and employees receive timely, accurate, and practical advice that is aligned with organizational policies, education plan, and Alberta employment legislation including the Education Act.
- Supports case oversight in areas including performance management, staffing, leaves, accommodations, attendance management, and employee wellness.
- Ensures consistent and equitable HR support across schools and service units.
- Monitors case volumes and redistributes work as needed to ensure balanced workloads.
- Maintains positive, constructive relationships with union and association partners.
- Promotes proactive approaches to HR issues by identifying patterns and addressing root causes.
Collaboration & System Integration
- Partners with the Manager, Employee & Labour Relations, to ensure seamless management of complex employee relations cases.
- Partners with HR colleagues to ensure seamless, “One HR” service delivery across schools and service units.
- Builds strong, trusted relationships with system and service leadership through responsiveness and practical problem-solving.
- Develops and maintains processes for effective communication within HR, between HR and other service units, and with the CBE leaders that HR supports.
- Contributes to workforce planning, change management, risk analysis, and system-wide HR initiatives as a member of the HR leadership team.
- Represents HR Advisory services on cross-functional initiatives that strengthen HR service delivery.
Process, Standards & Improvement
- Develops and monitors HR service standards, ensuring timely, high-quality support to clients.
- Implements tools, resources, and practices that drive consistency in Advisory service delivery.
- Identifies systemic issues arising from Advisory casework and recommends improvements to HR processes, policies and practices.
- Contributes to HR modernization efforts by simplifying processes and making them more accessible and user-friendly.
What are we looking for?
Qualifications
Education and Experience
- Bachelor’s degree in Human Resources, Business Administration, or related discipline.
- CPHR designation preferred.
- 10 years of progressive HR experience, with a minimum of 3 years in a supervisory or team leadership role, including coaching, and development of HR or LR professionals.
- A combination of related education and relevant experience may also be considered.
- Proven ability to manage a large advisory team and oversee high-volume HR casework in a unionized environment.
- In-depth knowledge of employee and labour relations, Alberta employment legislation, collective agreements, and HR best practices.
- Strong skills in coaching, decision-making, judgment, conflict resolution, and organizational planning.
- Demonstrated success in building positive, trust-based relationships with leaders at all levels.
Demonstrated Skills and Competencies
- Strong leadership and people management skills.
- Excellent coaching, mentoring, and development ability.
- Sound judgment and decision-making in complex HR, LR and ER situations.
- Skilled at building trusted relationships with leaders, staff and unions.
- Ability to balance consistency and flexibility in problem-solving.
- Strong organizational, prioritization, and workload management skills.
- Commitment to collaboration, inclusion, and staff well-being.
Conditions of Employment
Police Information Clearance: Applicants new to the Calgary Board of Education WHO ARE OFFERED EMPLOYMENT must complete and pass a police information clearance before employment is confirmed.
Be Part of Our Success
A career with the CBE offers incredible opportunities, rewards and supports.
What happens next?
We thank all candidates for their interest in this position however only those selected for an interview will be contacted.
Land Acknowledgement
The Calgary Board of Education acknowledges the traditional territories and oral practices of the Treaty 7 Nations, including the Siksikaitsitapi Nations, Tsuut'ina Nation, and the Îyârhe Nakoda Nations. We acknowledge the Métis Nation within Alberta, and all people who make their homes in the Treaty 7 region of southern Alberta. As a learning organization, we are committed to advancing the Truth and Reconciliation Calls to Action focused on Education for ReconciliACTION.
About Calgary Board of Education
Our vision:
The Calgary Board of Education is the dynamic learning community of choice.
We provide quality learning opportunities and options. Our learners take ownership by discovering and developing their potential, passions and gifts. They take their place as lifelong learners and make a significant contribution within a complex, changing world.
Our values:
Students come first.
We believe that everyone can learn. Each student is unique and worthwhile. We acknowledge, recognize and celebrate the diversity of our learners. Success for each and every student is the goal of our work.
Learning is our central purpose.
We believe that learning empowers students to achieve their potential. Attention to continuous improvement, high expectations, innovation and relationships will enable all students to reach their potential. Student learning is at the heart of everyone's work at the Calgary Board of Education.
Public education serves the common good.
Public education is essential for a vibrant democracy. The principles of democracy drive our accountability to the public and the public's participation in our work. Our school system is owned by and accountable to Calgarians and therefore, the Calgary Board of Education is accountable to Calgary taxpayers for using resources wisely to meet students' learning needs.
Manager, HR Advisory Services (Hybrid)
About the role
Who Are We?
The Calgary Board of Education (CBE) is the largest school board in western Canada with over 144,000 students and 16,000 employees. Our mission: Each student, in keeping with their individual abilities and gifts, will complete high school with a foundation of learning necessary to thrive in life, work and continued learning. We pride ourselves in the values we hold. Students come first. Learning is our central purpose. Public education serves the common good. The CBE encourages an inclusive and equitable workplace, which supports our diverse student and employee community. We encourage all applicants to join our dynamic, diverse, and collaborative culture and welcome applications from all qualified individuals.
When you apply to the CBE, you can feel good about serving our future leaders and contributing to student success.
Competition Info
Competition Close Date:Wednesday, October 1, 2025 @ 11:59pm
Calendar: 12 Month
Salary: Exempt Grade M2, $147,700- $180,100 Annually
FTE: 1.0, 35 Hours per Week
What does this role look like?
Purpose
The Manager, HR Advisory provides leadership and strategic direction to the HR Advisory team, ensuring high quality, consistent and timely delivery of HR services across the Calgary Board of Education (CBE). This role ensures leadership and staff receive proactive, practical and trusted HR advice. By fostering collaboration across HR functions and integrating HR services into daily operations, the Manager builds confidence in HR as a trusted strategic partner that advances the CBE’s organizational priorities.
Accountability
- This job is accountable for:
- Reports directly to the Director, Labour Relations, HR Advisory Services, and Employee Health & Well-Being.
- Leads and manages a team of Senior HR Advisors and HR Advisors, setting direction, priorities, and service standards.
- Accountable for HR service delivery to schools and service units, including timeliness, quality, and consistency of advice.
- Represents the Advisory function on cross-functional HR projects and system-wide initiatives.
- Accountable for developing and sustaining strong working relationships with system leaders, including principals, managers, and service unit directors.
What will you do?
Major Responsibilities
Team Leadership & Development
- Provides clear direction and leadership to a team of Senior and HR Advisors, ensuring clarity of roles, priorities, and workload.
- Coaches, mentors, and develops staff to build capacity in problem-solving, conflict resolution, and client service delivery.
- Establishes performance goals and fosters a culture of accountability, inclusion, and professional growth.
- Models collaborative leadership and creates an environment where staff feel valued and supported.
Advisory Services Delivery
- Oversees the delivery of frontline HR services, ensuring leaders and employees receive timely, accurate, and practical advice that is aligned with organizational policies, education plan, and Alberta employment legislation including the Education Act.
- Supports case oversight in areas including performance management, staffing, leaves, accommodations, attendance management, and employee wellness.
- Ensures consistent and equitable HR support across schools and service units.
- Monitors case volumes and redistributes work as needed to ensure balanced workloads.
- Maintains positive, constructive relationships with union and association partners.
- Promotes proactive approaches to HR issues by identifying patterns and addressing root causes.
Collaboration & System Integration
- Partners with the Manager, Employee & Labour Relations, to ensure seamless management of complex employee relations cases.
- Partners with HR colleagues to ensure seamless, “One HR” service delivery across schools and service units.
- Builds strong, trusted relationships with system and service leadership through responsiveness and practical problem-solving.
- Develops and maintains processes for effective communication within HR, between HR and other service units, and with the CBE leaders that HR supports.
- Contributes to workforce planning, change management, risk analysis, and system-wide HR initiatives as a member of the HR leadership team.
- Represents HR Advisory services on cross-functional initiatives that strengthen HR service delivery.
Process, Standards & Improvement
- Develops and monitors HR service standards, ensuring timely, high-quality support to clients.
- Implements tools, resources, and practices that drive consistency in Advisory service delivery.
- Identifies systemic issues arising from Advisory casework and recommends improvements to HR processes, policies and practices.
- Contributes to HR modernization efforts by simplifying processes and making them more accessible and user-friendly.
What are we looking for?
Qualifications
Education and Experience
- Bachelor’s degree in Human Resources, Business Administration, or related discipline.
- CPHR designation preferred.
- 10 years of progressive HR experience, with a minimum of 3 years in a supervisory or team leadership role, including coaching, and development of HR or LR professionals.
- A combination of related education and relevant experience may also be considered.
- Proven ability to manage a large advisory team and oversee high-volume HR casework in a unionized environment.
- In-depth knowledge of employee and labour relations, Alberta employment legislation, collective agreements, and HR best practices.
- Strong skills in coaching, decision-making, judgment, conflict resolution, and organizational planning.
- Demonstrated success in building positive, trust-based relationships with leaders at all levels.
Demonstrated Skills and Competencies
- Strong leadership and people management skills.
- Excellent coaching, mentoring, and development ability.
- Sound judgment and decision-making in complex HR, LR and ER situations.
- Skilled at building trusted relationships with leaders, staff and unions.
- Ability to balance consistency and flexibility in problem-solving.
- Strong organizational, prioritization, and workload management skills.
- Commitment to collaboration, inclusion, and staff well-being.
Conditions of Employment
Police Information Clearance: Applicants new to the Calgary Board of Education WHO ARE OFFERED EMPLOYMENT must complete and pass a police information clearance before employment is confirmed.
Be Part of Our Success
A career with the CBE offers incredible opportunities, rewards and supports.
What happens next?
We thank all candidates for their interest in this position however only those selected for an interview will be contacted.
Land Acknowledgement
The Calgary Board of Education acknowledges the traditional territories and oral practices of the Treaty 7 Nations, including the Siksikaitsitapi Nations, Tsuut'ina Nation, and the Îyârhe Nakoda Nations. We acknowledge the Métis Nation within Alberta, and all people who make their homes in the Treaty 7 region of southern Alberta. As a learning organization, we are committed to advancing the Truth and Reconciliation Calls to Action focused on Education for ReconciliACTION.
About Calgary Board of Education
Our vision:
The Calgary Board of Education is the dynamic learning community of choice.
We provide quality learning opportunities and options. Our learners take ownership by discovering and developing their potential, passions and gifts. They take their place as lifelong learners and make a significant contribution within a complex, changing world.
Our values:
Students come first.
We believe that everyone can learn. Each student is unique and worthwhile. We acknowledge, recognize and celebrate the diversity of our learners. Success for each and every student is the goal of our work.
Learning is our central purpose.
We believe that learning empowers students to achieve their potential. Attention to continuous improvement, high expectations, innovation and relationships will enable all students to reach their potential. Student learning is at the heart of everyone's work at the Calgary Board of Education.
Public education serves the common good.
Public education is essential for a vibrant democracy. The principles of democracy drive our accountability to the public and the public's participation in our work. Our school system is owned by and accountable to Calgarians and therefore, the Calgary Board of Education is accountable to Calgary taxpayers for using resources wisely to meet students' learning needs.