Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, insurance, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can ethically and effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We’re looking for our next Director, Accounting & Financial Operations. Could it be you?

The Director, Accounting and Financial Operations will lead the accounting and financial operations for Questbank and CTC, reporting to the Corporate Controller. This vital leadership role within the Controllership and broader Finance team is accountable for ensuring the accurate and timely accounting for Questbank and CTC (Financial Regulated Financial Institutions or FRFIs).

Leading a team of nine, the Director will drive the implementation of efficient and well-controlled accounting and financial processes, leveraging technology to ensure materially accurate financial results at all times. This role is also a key leader in finance enablement for Questbank and CTC initiatives, overseeing the accounting and financial operational requirements for enterprise projects. The Director will foster cross-functional collaboration within the FRFIs and with QFG finance to achieve enterprise objectives, ensuring compliance with relevant rules, regulations, and IFRS, and maintaining a robust system of internal controls.

The Director will oversee complex accounting, implementation of new IFRS, implementation of financial processes to support new products and technology and ensure compliance with policies and regulations. In addition, the Director will be the key contact overseeing related party transactions between QB/CTC and other QFG entities (i.e. QTG, QE, FFI etc.)

Need more details? Keep reading...

In this role, responsibilities include but are not limited to:

People

• Developing and maintaining a skilled and effective accounting and financial operations function with an organizational design that supports control objectives and manages operational risks.
• Providing impactful leadership and coaching to the accounting and financial operations team and actively contributing as a key member of the broader finance leadership team.
• Leading the team to ensure robust controls, capture of meaningful data to inform business insights, and meet the requirements of relevant regulators (e.g., OSFI) and other stakeholders (e.g., FP&A, reporting team, treasury, Executive).
• Fostering a culture of continuous improvement, professional development, and strong collaboration within the team and across the broader finance organization.

Accounting / GL

• Overseeing and managing the end-to-end comprehensive accounting operations, including product accounting (mortgages, deposits, credit cards, and new product launches), complex accounting, securitization, debt financing, hedge accounting, bank reconciliations, accounts payable, treasury support, related party transactions, project cost tracking, and corporate allocation tracking and reporting.
• Ensuring strict compliance with all relevant accounting standards and FRFI accounting policies, including International Financial Reporting Standards (IFRS) and other regulatory requirements from agencies like OSFI.
• Maintaining an optimized chart of accounts and Profit/Cost Centre hierarchy to support the diverse reporting needs of all stakeholders, including product level profitability.
• Managing and ensuring the accurate accounting for complex financial instruments, transactions and estimates, including derivatives, securitizations, fair values and expected credit losses.
• Leading the accounting operations impact assessment and facilitating the seamless implementation of new IFRS standards.

Processes / Internal Controls

• Implementing and continuously improving best-in-class business processes to streamline operations, enable company growth, and meet aggressive financial close timelines.
• Ensuring the team operates in full compliance with approved financial policies, procedures, and FRFI accounting policies, strictly adhering to the Board-approved Risk Appetite.
• Developing, maintaining, restructuring, and enhancing robust internal controls and procedures to protect and safeguard the FRFI’s assets, scaling controls in line with the Board-approved Internal Control Policy and meeting RCM and RCSA program expectations.
• Strategically contributing to the year-end audit process, analyzing audit findings, and driving process improvements based on audit results.
• Overseeing the development and regular updating of comprehensive business recovery plans for accounting and financial operations.
• Collaborating effectively with internal audit to proactively addressing findings and implement timely corrective actions for any identified control deficiencies.
• Ensuring thorough documentation of all accounting and financial processes and controls to maintain continuous audit readiness.

Projects / Technology

• Managing the financial systems supporting accounting and financial operations across the FRFIs, including Netsuite, Procurity, Gatekeeper, Kyriba, and Blackline, ensuring maximum productivity to meet current and future business needs.
• Driving enhanced utilization of Blackline for optimized workflow management and reconciliations.
• Leading the accounting and financial operations enablement for enterprise initiatives and new product launches, including the Temenos implementation, encompassing business requirements definition, solution integration and testing.
• Driving enhanced automation and integration of financial systems, actively supporting the development of a centralized finance data lake and acting as a data steward for critical finance data.
• Ensuring effective utilization of all finance-related technologies available at QFG, maximizing technology leverage by every team member to ensure scalability, efficiency, and stringent internal control.
• Acting as primary liaison for Finance in ensuring data and corresponding reports from source systems (Transact, PowerCARD, LOS/LMS, Portfolio Plus) are accurate and suitable for Financial reporting needs. Raise any identified issues/risks to appropriate Technology teams for swift remediation.

So are YOU our next Director, Accounting & Financial Operations? You are if you…

• Hold a professional accounting designation (CPA-CA)
• Have 5+ years of progressive leadership experience within a Financial Regulated Financial Institution (FRFI) or equivalent relevant experience
• Have 10+ years of comprehensive finance and accounting experience
• Have in-depth knowledge of International Financial Reporting Standards (IFRS), with specialized expertise in IFRS 9 and hedge accounting
• Have solid understanding of the regulatory framework and reporting requirements pertinent to FRFIs
• Have superior comprehension of financial statements, including the income statement, balance sheet, and cash flow dynamics specific to deposit-taking institutions
• Have advanced proficiency in leveraging technology to enhance accounting operations, with a strong interest in utilizing emerging financial technologies for competitive advantage and cost management
• Possess exceptional attention to detail, coupled with the strategic ability to assess impacts on the consolidated entity
• Have a proven track record of successful participation in and execution of complex projects within finance and across cross-functional teams
• Have demonstrated ability to proactively identify issues, take initiative, and develop effective solutions
• Have strong critical thinking skills applied to business issues, consistently driving impactful results
• Have the ability to excel both independently and collaboratively within a team environment
• Exhibit a positive, proactive, and solutions-oriented approach, employing creative methods to solve complex problems
• Serve as a strong team player who actively motivates others towards collective success and demonstrates a clear sense of ownership for projects and initiatives
• Proactively establish and cultivate healthy, collaborative working relationships with team members and peers
• Utilize open communication and effective collaboration as primary tools for problem-solving and managing deliverables
• Thrive in a dynamic and fast-paced environment, demonstrating a strong ability to navigate organizational change with composure and adaptability, with proven ability to handle stress patiently and deliberately

Sounds like you? Click below to apply!

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At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.