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Store Director

Sephora2 days ago
Waterloo, Ontario
CA$82,200 - CA$102,700/annual
Senior Level
full_time

Top Benefits

Competitive benefits program
Performance-based bonus opportunities
Robust learning and development initiatives

About the role

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 279328

Store Name/Number: ON-Conestoga (0872)

Address: 550 King Street North Unit C13A, Waterloo, ON N2L 5W6, Canada (CA)

Full Time/Part Time: Full Time

Position Type: Regular

Vacancy Status: This position is for an existing, open vacancy

The Store Director manages the client service, people development, sales, productivity, merchandising, operational and human resource functions of their store. They ensure adherence to the SEPHORA concepts and culture, ensuring maximum profitability and compliance with SEPHORA’s objectives and policies.

Duties And Responsibilities Store's Budget and Business Results

  • Forecast sales and payroll with District Manager to drive store results.
  • Monitor daily, weekly, monthly sales results and communicate to staff members.
  • Manage and measure the effectiveness of business strategies. Adjust game plan as needed.
  • Achieve store’s sales plans and operating profits while maintaining expenses.
  • Develop strategies to grow business, leveraging the customer loyalty program, events, product knowledge and services.

Human Resources

  • Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.
  • Recruit, interview, and hire for all positions according to business needs.
  • Train, coach, delegate to, supervise and motivate Assistant Managers and Supervisors to develop their leadership and business skills.
  • Ensure a coaching culture is present that includes timely acknowledgement of successes, and feedback on opportunities.
  • Ensure all team members receive quarterly development meetings and plans.

Merchandising and Operations

  • Conduct inventories on a timely basis and maintain updated inventory records.
  • Communicate inventory issues/concerns to the District Manager and key stakeholders.
  • Make strategic and innovative merchandising decisions in accordance with Sephora’s concepts when necessary, to grow the business.

Skills And Qualifications

  • 5 years of management experience in the retail/service industry.
  • Previous experience recruiting, staffing and hiring across all store positions, including leadership.
  • Effective time management, problem solving and communication skills are essential.
  • Maintaining composure and managerial courage are essential.
  • Ability to analyze sales trends and react appropriately.
  • Proficiency in Windows, Word and Excel.
  • A High School graduate or equivalent, while a College degree is preferred.
  • Open availability including evenings, weekends and holidays is required.

Additional Information Physical Requirements:

  • Work in a fragrance filled environment.
  • Lift and carry up to 50 pounds.
  • Bend and stretch to stock shelves.

The compensation ranges between CAD$82,200.00 - CAD$102,700.00 . In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

About Sephora

Wellness and Fitness Services
10,000+

At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people's lives through the unlimited power of beauty. As part of the LVMH family, Sephora's excellence, innovation, and entrepreneurial spirit have made us the world's leading beauty retailer growing twice faster than the market. With our 3 000 stores & corners in 36 markets and our 31 websites, we offer clients a unique retail experience with innovative services and nearly 300 beauty brands including Sephora's own brand, Sephora Collection.

Beautifying people's lives is a full-time challenge that our more than 46 000 passionate in-store and Head Office team members tackle every day. At Sephora, you can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart.

Sparked by energy and excitement, our passion is contagious. So if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.