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Responsable restauration / Catering Lead

Ricoh Colombiaabout 14 hours ago
Montreal, Quebec, Canada
Mid Level
Full-Time

Top Benefits

Medical Insurance
Dental Insurance
Life Insurance

About the role

Job Description

Responsable restauration

Le Responsable restauration mène et guide au quotidien l’équipe d’Hospitalité et apportera son aide aux tâches courantes et complexes. Il est chargé de créer une expérience client exceptionnelle et sert de modèle en créant un environnement qui offre un service et une qualité exceptionnels tout en répondant aux besoins des clients internes et externes. Ce poste peut également inclure des tâches générales de bureau telles que la réception, la photocopie, les services de courrier, l’expédition et la réception de produits et de fournitures, le tri, la distribution et le traitement du courrier entrant et sortant.

Responsabilités

Superviser la gestion des inventaires, s’assurer du bon approvisionnement de la cuisine, du centre de conférence et des espaces café; Assurer un service à la clientèle exceptionnel pour tous les événements, y compris la coordination des exigences des réunions, la livraison rapide de la nourriture, des boissons et des besoins de traiteur, coordonner des horaires du personnel avec les événements et connaître la technologie des salles de conférence; Suivre les ventes et gérer les rapports quotidiens; Examiner les reçus, les registres de caisse et les documents de caisse pour en assurer l’exactitude Veiller à l’ordre, à l’entretien régulier et à l’assainissement de l'équipement de la cuisine, du salon et des espaces café; Former l’équipe et veiller au respect des procédures opérationnelles des systèmes de point de vente et des caisses enregistreuses afin de traiter efficacement les commandes Travailler avec les spécialistes des événements pour assurer un service exceptionnel pour tous les événements du service à la clientèle sur place Maintenir la certification en matière de salubrité alimentaire; Exécuter possiblement des tâches générales de bureau, de réception, de photocopie, de services de courrier, d’expédition et de réception de produits et de fournitures, de tri, de distribution et de traitement du courrier entrant et sortant Effectuer d'autres tâches, telles qu’assignées par son superviseur.

Qualifications

Diplôme d’études secondaires ou formation générale (FG)

Minimum de quatre ans d’expérience dans un service alimentaire, un rôle de traiteur, un rôle d’hôte ou de planificateur d’événements, expérience de supervision préférée Certification en matière de salubrité alimentaire; Certification requise pour servir de l’alcool, comme Smart Serve en Ontario

Compétences

Connaissance pratique des normes acceptées dans le secteur de la restauration en ce qui concerne la salubrité alimentaire, la manipulation et la préparation des aliments, la mise en place et le service de la nourriture et des boissons Capacité de travailler selon un horaire flexible, y compris le soir et les fins de semaine Capacité de travailler dans un environnement à rythme rapide et à pression élevée, avec un grand souci du détail et la capacité de travailler sous pression; Excellentes aptitudes à la communication verbale et écrite, et capacité à faire preuve de discrétion et de jugement Excellentes compétences en matière de coordination, d’organisation, de relations interpersonnelles et de résolution de problèmes Excellentes aptitudes à effectuer plusieurs tâches à la fois et capacité d’adaptation au changement; Orienté vers le service; Capacité de travailler en équipe ou seul Excellentes habiletés informatiques avec les applications Microsoft Capacité de soulever et de pousser régulièrement des objets pesant jusqu’à 30 livres.

Catering Lead

The Catering Lead will provide day-to-day leadership and direction to Hospitality team and assist in routine to complex matters. They are responsible for creating an exceptional client experience and serves as a role model in creating an environment that delivers exceptional service, quality and meets the needs of internal and external clients. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail.

Responsibilities

Oversee inventory management, ensuring the kitchen, conference center and coffee rooms are well stocked Ensure exceptional client service for all events, including coordinating meeting requirements, prompt delivery of food, beverage and catering needs, coordinating staff schedules with events and familiarity with boardroom technology Track sales and manage daily reports Review receipts, cash records and cash log sheets to assure accuracy Ensure tidiness and regular maintenance and sanitation of equipment in the kitchen, lounge and coffee rooms Train and monitor team's utilization of operational procedures for POS systems and registers to efficiently process orders Work with Event Specialists to ensure exceptional service for all on site Client Service Events Maintain food safety certification May also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail Other duties as assigned by manager

Qualifications

High School Diploma or GED

Minimum of 4 years experience in a food services, catering role, hospitality or event planning role, supervisory experience preferred Food Safe Certification Certification required to serve alcohol (eg. Smart Serve in Ontario)

Skills

Applied knowledge of accepted food service industry standards with regard to food sanitation, food handling and preparation, food and beverage set-up and service Must be able to work flexible hours - including evening and weekends Ability to work in a fast-paced, high-pressure environment; with strong attention to detail and the ability to work under pressure Strong verbal and written communication skills, with the ability to exercise discretion and good judgement Possess excellent co-ordination, organizational, interpersonal and problem-solving skills Excellent multi-tasking skills and adaptable to change Service oriented Ability to work as a team or independently Strong computer skills with Microsoft Applications Ability to regularly lift and push objects up to 30 lbs.

About Us

Come Create at Ricoh

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

At Ricoh, you can

Select the medical, dental, life, and disability insurance coverage that fits your needs. Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions. Augment your education with team member tuition assistance programs. Enjoy paid vacation time and paid holidays annually. Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

JOB INFO

Job Identification : 7914

Job Category : Service Delivery

Posting Date : 2026-08-01T05:01:27+00:00

Degree Level : High School Graduate

Job Schedule : Full time

Locations : Montreal, QC, Canada

Driving requirements : Non-driver

About Ricoh Colombia

IT Services and IT Consulting
11-50

Information management and digital services company connecting technology, processes, and people. As part of a global leader, we create competitive advantage for over 1.4 million businesses and solve problems for companies large and small.

Every day our more than 90,000 global employees serve a vast array of industries designing and optimizing end-to-end business solutions. At the forefront of innovation, we use a wide range of systems, platforms, and image technology to make data accessible to people faster and with more insight than ever before.

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