Accounts Receivable Specialist
Top Benefits
About the role
WANT TO WORK for one of Canada’s Best Managed Companies?
Dilawri Group of Companies is now actively searching for a detail-oriented and organized Accounts Receivable (AR) Specialist to join our team at our National Head Office located at 87 Front Street East, Toronto.
In this role, you will be responsible for processing payments, managing collections, and maintaining accurate records of all AR transactions. Your ability to communicate effectively with clients and follow through on collection activities will be key to your success.
Apply for this role if you:
- Have previous experience in Accounts Receivable or collections
- Possess strong organizational and time-management skills
- Communicate clearly and professionally with clients and internal teams
- Are detail-oriented and committed to maintaining accuracy
- Are proficient in Microsoft Excel and general office software
- Are familiar with AR systems or leasing platforms such as LPM (an asset)
Key Responsibilities:
Collections & Account Management
- Record Non-Sufficient Funds (NSF) notes in the LPM system
- Notify clients of NSF occurrences via email or phone and coordinate payment arrangements
- Establish and monitor payment plans with clients as needed
- Conduct daily follow-ups through email, phone, or text to ensure timely collections
- Document all client interactions and collection attempts in LPM, including both inbound and outbound communications
- Identify and resolve account discrepancies
- Monitor AR aging reports and update client balance records regularly
- Handle Representment requests, communicate with clients as needed, and update LPM accordingly
- Maintain detailed and accurate records of all communications and financial transactions
Pre-Authorized Payments (PAP)
- Process PAP requests daily and ensure proper documentation
- Update internal tracking spreadsheets with each PAP transaction for audit and compliance purposes
Customer Service & Communication
- Respond promptly to customer inquiries regarding payments, balances, and account issues
- Maintain professional, courteous, and consistent communication with clients and internal departments
What We Offer:
- Competitive compensation
- Comprehensive benefits plan
- Employee support and training programs
- Opportunities for career growth and advancement
- Employee discount programs on vehicle purchases, parts, and service
- A supportive, performance-driven culture focused on teamwork and excellence
ABOUT US
Dilawri Group of Companies represents 85 dealerships nationwide. We offer a performance-driven culture focused on success through teamwork, a passion for excellence, and an exceptional customer experience.
We strive to provide our employees with not just another job, but a long-term career. Our “promote from within” culture, training opportunities, and comprehensive benefits reflect our commitment to employee growth and satisfaction.
Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We recruit, hire, train, and promote qualified individuals of all backgrounds and make all employment decisions without regard to any protected status.
About Dilawri Group of Companies
Privately owned and operated since 1985, today Dilawri continues to build on its history of excellence as Canada’s largest automotive group. The company's national network represents 38 of the world’s most beloved automotive brands at 83 franchised dealerships in Canada and the United States.
Dilawri is proud to offer exceptional products and customer service, delivered by our more than 3,000 employees. We are committed to leadership in the communities we serve as well as in business: since 2002, the Dilawri Foundation has contributed millions of dollars to a wide range of charitable causes.
Accounts Receivable Specialist
Top Benefits
About the role
WANT TO WORK for one of Canada’s Best Managed Companies?
Dilawri Group of Companies is now actively searching for a detail-oriented and organized Accounts Receivable (AR) Specialist to join our team at our National Head Office located at 87 Front Street East, Toronto.
In this role, you will be responsible for processing payments, managing collections, and maintaining accurate records of all AR transactions. Your ability to communicate effectively with clients and follow through on collection activities will be key to your success.
Apply for this role if you:
- Have previous experience in Accounts Receivable or collections
- Possess strong organizational and time-management skills
- Communicate clearly and professionally with clients and internal teams
- Are detail-oriented and committed to maintaining accuracy
- Are proficient in Microsoft Excel and general office software
- Are familiar with AR systems or leasing platforms such as LPM (an asset)
Key Responsibilities:
Collections & Account Management
- Record Non-Sufficient Funds (NSF) notes in the LPM system
- Notify clients of NSF occurrences via email or phone and coordinate payment arrangements
- Establish and monitor payment plans with clients as needed
- Conduct daily follow-ups through email, phone, or text to ensure timely collections
- Document all client interactions and collection attempts in LPM, including both inbound and outbound communications
- Identify and resolve account discrepancies
- Monitor AR aging reports and update client balance records regularly
- Handle Representment requests, communicate with clients as needed, and update LPM accordingly
- Maintain detailed and accurate records of all communications and financial transactions
Pre-Authorized Payments (PAP)
- Process PAP requests daily and ensure proper documentation
- Update internal tracking spreadsheets with each PAP transaction for audit and compliance purposes
Customer Service & Communication
- Respond promptly to customer inquiries regarding payments, balances, and account issues
- Maintain professional, courteous, and consistent communication with clients and internal departments
What We Offer:
- Competitive compensation
- Comprehensive benefits plan
- Employee support and training programs
- Opportunities for career growth and advancement
- Employee discount programs on vehicle purchases, parts, and service
- A supportive, performance-driven culture focused on teamwork and excellence
ABOUT US
Dilawri Group of Companies represents 85 dealerships nationwide. We offer a performance-driven culture focused on success through teamwork, a passion for excellence, and an exceptional customer experience.
We strive to provide our employees with not just another job, but a long-term career. Our “promote from within” culture, training opportunities, and comprehensive benefits reflect our commitment to employee growth and satisfaction.
Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We recruit, hire, train, and promote qualified individuals of all backgrounds and make all employment decisions without regard to any protected status.
About Dilawri Group of Companies
Privately owned and operated since 1985, today Dilawri continues to build on its history of excellence as Canada’s largest automotive group. The company's national network represents 38 of the world’s most beloved automotive brands at 83 franchised dealerships in Canada and the United States.
Dilawri is proud to offer exceptional products and customer service, delivered by our more than 3,000 employees. We are committed to leadership in the communities we serve as well as in business: since 2002, the Dilawri Foundation has contributed millions of dollars to a wide range of charitable causes.