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TELUS Spark Science Centre logo

Science Guide, Live Science Connection

Calgary, AB
Mid Level
part_time

About the role

About Spark

The purpose of Calgary’s science centre (“Spark”) is unwavering. Spark exists to make lives — and the world — better through an affinity for science. Through visits to Spark, and encounters with Spark in the community and online around the world, people are lifted up by the positive power of curiosity, experimentation and creativity. Spark is a registered charity.

The outcome is profound. Spark helps people of all ages fuel up for the future because at Spark, science, technology and invention are embedded in cultural experiences. This creates new points of access to the disciplines at the core of innovation. Join the Spark teams to transform lives and inspire the future.

Position Overview

Spark is currently recruiting for part-time, contract, Science Guides for the Live Science Team. The Live Science Guide reports directly to the Manager, Interpretive Science and Supervisor, Live Science. This role will be a key contributor to the guest experience at Spark by creating and delivering engaging, world-class, science-based entertainment and interpretation to guests. They actively demonstrate creativity, collaboration, flexibility, and exceptional engagement in every aspect of their work at Spark. As a Live Science Interpreter, you will provide engaging, quirky, science-based interpretive programming in the Inspiration Stage and throughout Spark's galleries. You will work as part of a team to aide in the creation of live science experiences, support delivery custom programming for events, and any activations that may be asked for to support and enhance Guest Experience throughout the science centre.

Key Responsibilities

  • Act as a host for all guests with high energy and enthusiasm, giving insider tips where appropriate and connecting with guests through science communication.
  • Seek out guest interactions, creating special moments to enhance the guest experience at Spark.
  • Create and deliver ground-breaking STEAM experiences, including: live performances in the Inspiration Stage, Infinity Dome Live Planetarium shows, Atrium programming, gallery activations as needed, any social media asks, potential offsite programming for Flint the robot dog, and custom programming for events.
  • Quantify the guest experience of STEAM experiences through the collection of guest surveys and number of guest interactions, including data entry of surveys for group review.
  • Keep up to date on Spark programming, initiatives, membership offerings, and promotions.
  • Work collaboratively with other Spark teams to meet objectives, creatively solve issues, and anticipate challenges.
  • Ensure all elements of the guest journey are held to the highest standard.
  • Ensure personal and team activities are aligned with business and strategic goals of Spark.
  • Maintain a safe teaching and learning environment for staff and our guests by following relevant Health and Safety policies.
  • Model high performance, flexibility, and kindness in a rapidly changing growth environment.
  • Other duties as required and assigned.

Qualifications & Knowledge

  • Experience in the sciences, education programming, interpretation, theatre, music, and/or relevant equivalents
  • Experience in the museum and/or tourism industries are an asset.
  • A minimum of one year’s experience in science communication, public speaking, and/or engaging diverse audiences.
  • Experience as a creative ambassador for science who uses the arts to connect through science.
  • An enthusiasm for science, technology, and STEAM.
  • A passion for creating an amazing guest experience, regularly going above and beyond to create memorable, exciting experiences for guests.
  • A proven track record of adding value to an organization’s culture and initiatives.
  • A positive attitude!
  • Desire to work on a high performing team with a continuous upgrading culture to achieve high impact results. Fluidity and a desire to work hard and grow are essential.
  • A high degree of creativity with the ability to leave your ego at the door.
  • Willingness to learn and adapt to change.

Closing Date: Open until the right candidates are found

Please be aware, this role is in a dynamic, guest-facing environment that can be lively and energetic, with frequent interactions with children and families. Candidates should be comfortable working in a setting with high noise levels and sensory stimulation.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Don’t meet every single requirement? Studies have shown that women, people of colour, and persons with disabilities are less likely to apply to jobs unless they meet every single qualification. At Spark, we are dedicated to building a diverse and inclusive workplace so if you are excited about this role please apply! An excitement and passion for science can go a long way here so you may be just the right candidate for this or other roles at Spark.

Job Type: Part-time

Work Location: In person

About TELUS Spark Science Centre

Non-profit Organizations
51-200

We're a place for the curious. As Calgary's science centre, we ignite a sense of wonder and fuel a passion for Science, Technology, Engineering, Art and Math (STEAM). Collaboration, curiosity, courage and commitment are at the core of who we are. We're a place for people of all ages to discover the ‘why' behind the science.

TELUS Spark is a not-for-profit organization with a mission to be a role model and force for innovation that drives positive change. Our vision? A community transformed by a culture of curiosity, risk-taking and problem solving.

Charitable business number: 118781079 RR0001