Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

The CDW Partner Specialist position is focused on supporting CDW Account Managers with technical presales questions on a specific assigned vendor partner while conducting proactive activities to increase sales. Partner Specialists will have direct day-to-day contact with CDW Account Managers and engagement with customers. The Partner Specialist role is also responsible for educating Account Managers on the technologies and resources available to them for their assigned vendor partner.

What you’ll do:

• Educating account managers on the products and resources to help them become as self-sufficient as possible in regard to the product and product offerings.
• Responsible for answering presales technical questions relating to their assigned partner or category
• Responsible for reviewing quotes and orders to minimize RMAs and identify potential add-on opportunities.
• Identify tools for increasing CDW Account Manager productivity.
• Obtain relevant industry certifications and attend approved outside trainings as required
• Daily tracking of interactions with Account Managers, trainings and other job-related activities.
• Conduct conference calls and customer presentations as necessary.
• Work with other departments at CDW to further relationships with customers, CDW, Partners, and Account Managers.
• Assist assigned Partners with internal marketing efforts at CDW designed to increase sales as well as participate in events in person.
• Concentrate on certain areas of technology driven by partner focus or company technology objectives.

What you’ll need to succeed:

Must-have

• 3-year college degree or 2 years of industry experience in a pre-sales consultation role.
• 2+ years’ experience in IT Channel Sales.
• Strong passion and eagerness for learning and teaching others
• Pipeline tracking and management
• Technical knowledge of PC and Laptops as well as other IT devices. Have an interest in technology.
• Customer Focus and Service-minded
• Ability to think creatively and come up with proactive ideas that will increase sales.
• Must be able to communicate effectively and in a constructive manner with management, peers and coworkers.
• Proven group presentation skills.
• Motivated and self-starting.
• Strong problem-solving skills
• Team Player and time management
• Concentrate on certain areas of technology driven by partner focus or company technology objectives

Nice-to-have

• Experience in technology sales
• Knowledge of the HPI portfolio
• Experience working in a fast-paced work environment

Pay range: $ 60, 000- $ 78, 000, depending on experience and skill set

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW. Salaries are based on a 40-hour workweek and paid on a bi-weekly payroll schedule.

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.