About the role
Customer Service Representative Responsibilities:
- Answer customer, vendor, and outside sales representative’s calls / emails
- Research detailed products
- Recommend products for specific applications
- Handle customer complaints and concerns
- Enter / review orders submitted by email, fax, mail, phone, E.D.I. and online
- Provide quotations to customers and sales representatives upon request
- Expedite outstanding backorders and orders as required
- Source non-stock items for specific customer requests
- Maintain knowledge level on product lines by attending a variety of training sessions
- Provide (M)SDS sheets where and when necessary
- Work with the team in shipping to expedite rush orders and provide delivery information to customers
- Other duties as assigned
Qualifications
- High School diploma/GED
- Working knowledge of industrial MRO and OHE safety is preferred
- Willingness to learn new skills
- Excellent communication skills
Physical/Mental Demands
- Proficiency in Microsoft Word & Excel
- Experience with online order systems
- Capable of learning new skills and transferring that knowledge immediately and accurately
Not the right fit? Search for Customer Service Representative jobs in Belleville, ON
About Weber Supply
Proudly Canada's Oldest, Estd. 1855
Weber Supply is an all-Canadian company that prides itself on over 160 years of tradition and service. Weber Supply is a distributor of quality industrial and safety products, serving markets throughout Canada through our network of branches and distribution centres. As a leader in the industrial and safety distribution field, Weber Supply leverages advance technologies to offer unique solutions for customers with the ultimate in cost saving opportunities throughout the procurement channel.
True North Strong Weber Supply is privately owned and operated Canadian company and prides itself as being Canada's oldest distributor of quality industrial and safety products.
One Supplier, Unlimited Solutions We are determined to offer every advantage possible to our customers, including everything from the highest quality products and services to the greatest ease in placing orders. We have incorporated the latest in effective technology to make placing an order as easy as possible.
Similar jobs you might like
About the role
Customer Service Representative Responsibilities:
- Answer customer, vendor, and outside sales representative’s calls / emails
- Research detailed products
- Recommend products for specific applications
- Handle customer complaints and concerns
- Enter / review orders submitted by email, fax, mail, phone, E.D.I. and online
- Provide quotations to customers and sales representatives upon request
- Expedite outstanding backorders and orders as required
- Source non-stock items for specific customer requests
- Maintain knowledge level on product lines by attending a variety of training sessions
- Provide (M)SDS sheets where and when necessary
- Work with the team in shipping to expedite rush orders and provide delivery information to customers
- Other duties as assigned
Qualifications
- High School diploma/GED
- Working knowledge of industrial MRO and OHE safety is preferred
- Willingness to learn new skills
- Excellent communication skills
Physical/Mental Demands
- Proficiency in Microsoft Word & Excel
- Experience with online order systems
- Capable of learning new skills and transferring that knowledge immediately and accurately
Not the right fit? Search for Customer Service Representative jobs in Belleville, ON
About Weber Supply
Proudly Canada's Oldest, Estd. 1855
Weber Supply is an all-Canadian company that prides itself on over 160 years of tradition and service. Weber Supply is a distributor of quality industrial and safety products, serving markets throughout Canada through our network of branches and distribution centres. As a leader in the industrial and safety distribution field, Weber Supply leverages advance technologies to offer unique solutions for customers with the ultimate in cost saving opportunities throughout the procurement channel.
True North Strong Weber Supply is privately owned and operated Canadian company and prides itself as being Canada's oldest distributor of quality industrial and safety products.
One Supplier, Unlimited Solutions We are determined to offer every advantage possible to our customers, including everything from the highest quality products and services to the greatest ease in placing orders. We have incorporated the latest in effective technology to make placing an order as easy as possible.