Front Desk Agent
Top Benefits
About the role
HI Halifax
Join the HI Halifax Team!
Be a part of our dynamic team as we gear up for the grand reopening of HI Halifax, situated in a freshly renovated heritage building in the heart of downtown Halifax. Our hostel is centrally located, just minutes away from the picturesque waterfront and surrounded by the city's top pubs and lively music venues.
Join us in immersing yourself in the vibrant culture of the Maritimes. Explore the charm of this centuries-old seaside city by strolling through farmers markets, delving into the fascinating exhibits at the Maritime Museum, and soaking in history at the Halifax Citadel National Historic Site.
Be part of the excitement as we unveil the new chapter of HI Halifax and contribute to creating memorable experiences for our guests in this unique and thriving community.
Why Work with Us:
- Exciting Environment: Join a team of avid travelers passionate about cultural exchange and making meaningful connections.
- Growth Opportunities: Start on the front lines and grow within the industry. Our leaders often started in entry-level positions, and we encourage internal promotions.
- Exploration and Adventure.
- Perks and Discounts: Free stay at other HI properties and 50% for your friends and family.
- Free Hosteling International Memberships.
- Free FAM trips.
- Meet like-minded travellers everyday and become their local guide.
- A laid-back atmosphere where the uniform’s a T-shirt and the motto is to have fun.
What You'll Be Doing as a Front Desk Agent
Front Desk Agents are the face of HI, welcoming our travelers from all over the world and providing excellent customer service. Ensuring guest pleasure is the most important in this role by meeting guests’ needs and informing them on our local activities accompanied by your best tips on the surrounding area.
What we look for
- Ideally, you’ll have some prior Front Desk experience in a hostel environment. We’ll train you up on our Property Management system, but some PMS experience will be a key asset to get you through the door.
- You’ll need to be a quick learner and bring your willingness to learn more – you will become an expert on all things to do with the hostel, the town and the Park, as guests will turn to you for answers on everything.
- You’ll also need to bring your positive energy and humour to work every day. Forget about best employee of the month, we reward the most FUN employee!
- And finally, you’ll have to be able to handle stressful times with a smile and quickly come up with the best solution for any given problem (don’t worry, a supervisor should always be nearby and willing to help).
Join Our Community:
If you're excited by the prospect of joining a diverse team and sharing your passion for travel, HI Halifax is the place for you. Whether you're on a working holiday or seeking a long-term connection to the hostel lifestyle, we welcome individuals committed to creating a unique experience for every guest.
Wondering what working for us would look like? Check us out on Instagram @hihalifax and visit www.hihostels.ca/workinhalifax [https://www.hihostels.ca/workinhalifax] for more info.
Background Checks:
As part of our standard hiring procedure, successful candidates will undergo comprehensive background checks, including employment verification, reference checks, educational qualifications verification, and applicable criminal record checks.
About HI:
At HI, we believe travel is not just about going places but also about meeting people, discovering cultures, and learning from the diversity around us. Our mission is to build a community of conscious travelers who share a greater understanding of people, places, and cultures through our network of hostels and people. Join us in creating a better world through travel!
Not the right fit? Search for Front Desk Agent jobs in Halifax, Nova Scotia, Canada
About Hostelling International Canada
We speak different languages, but we're all in this together. Hostels were designed to lower the barriers to travel, because we believe travel fosters a deeper understanding of people, places, and the world around. It's our mission to promote a community of global citizens who have the wisdom and humanity to make the world a better place, and that's what makes hostels the first choice for experienced travelers.
In hostels, you're more likely to meet someone from the other side of the world than someone from your hometown. Our shared kitchens, dining rooms and lounges ensure plenty of opportunities to connect with other travelers, and with hostel events and programs ranging from casual outings to rich cultural activities we help you get to know the destination as we do, beyond what you'll find in guidebooks.
The best part is you don't have to travel far or study abroad to experience hostels for yourself. Our affordable hostels are located in converted mansions, reinvented lighthouses and historic buildings reclaimed in the spirit of discovery and community all across the country.
Hostelling International USA is a 501(c)(3) nonprofit membership organization founded in 1934 to promote international understanding of the world and its people through hostelling. HI USA, in cooperation with other national associations worldwide, belongs to Hostelling International. This global network offers thousands of hostels in nearly 80 countries.
Similar Jobs
Front Desk Agent
Top Benefits
About the role
HI Halifax
Join the HI Halifax Team!
Be a part of our dynamic team as we gear up for the grand reopening of HI Halifax, situated in a freshly renovated heritage building in the heart of downtown Halifax. Our hostel is centrally located, just minutes away from the picturesque waterfront and surrounded by the city's top pubs and lively music venues.
Join us in immersing yourself in the vibrant culture of the Maritimes. Explore the charm of this centuries-old seaside city by strolling through farmers markets, delving into the fascinating exhibits at the Maritime Museum, and soaking in history at the Halifax Citadel National Historic Site.
Be part of the excitement as we unveil the new chapter of HI Halifax and contribute to creating memorable experiences for our guests in this unique and thriving community.
Why Work with Us:
- Exciting Environment: Join a team of avid travelers passionate about cultural exchange and making meaningful connections.
- Growth Opportunities: Start on the front lines and grow within the industry. Our leaders often started in entry-level positions, and we encourage internal promotions.
- Exploration and Adventure.
- Perks and Discounts: Free stay at other HI properties and 50% for your friends and family.
- Free Hosteling International Memberships.
- Free FAM trips.
- Meet like-minded travellers everyday and become their local guide.
- A laid-back atmosphere where the uniform’s a T-shirt and the motto is to have fun.
What You'll Be Doing as a Front Desk Agent
Front Desk Agents are the face of HI, welcoming our travelers from all over the world and providing excellent customer service. Ensuring guest pleasure is the most important in this role by meeting guests’ needs and informing them on our local activities accompanied by your best tips on the surrounding area.
What we look for
- Ideally, you’ll have some prior Front Desk experience in a hostel environment. We’ll train you up on our Property Management system, but some PMS experience will be a key asset to get you through the door.
- You’ll need to be a quick learner and bring your willingness to learn more – you will become an expert on all things to do with the hostel, the town and the Park, as guests will turn to you for answers on everything.
- You’ll also need to bring your positive energy and humour to work every day. Forget about best employee of the month, we reward the most FUN employee!
- And finally, you’ll have to be able to handle stressful times with a smile and quickly come up with the best solution for any given problem (don’t worry, a supervisor should always be nearby and willing to help).
Join Our Community:
If you're excited by the prospect of joining a diverse team and sharing your passion for travel, HI Halifax is the place for you. Whether you're on a working holiday or seeking a long-term connection to the hostel lifestyle, we welcome individuals committed to creating a unique experience for every guest.
Wondering what working for us would look like? Check us out on Instagram @hihalifax and visit www.hihostels.ca/workinhalifax [https://www.hihostels.ca/workinhalifax] for more info.
Background Checks:
As part of our standard hiring procedure, successful candidates will undergo comprehensive background checks, including employment verification, reference checks, educational qualifications verification, and applicable criminal record checks.
About HI:
At HI, we believe travel is not just about going places but also about meeting people, discovering cultures, and learning from the diversity around us. Our mission is to build a community of conscious travelers who share a greater understanding of people, places, and cultures through our network of hostels and people. Join us in creating a better world through travel!
Not the right fit? Search for Front Desk Agent jobs in Halifax, Nova Scotia, Canada
About Hostelling International Canada
We speak different languages, but we're all in this together. Hostels were designed to lower the barriers to travel, because we believe travel fosters a deeper understanding of people, places, and the world around. It's our mission to promote a community of global citizens who have the wisdom and humanity to make the world a better place, and that's what makes hostels the first choice for experienced travelers.
In hostels, you're more likely to meet someone from the other side of the world than someone from your hometown. Our shared kitchens, dining rooms and lounges ensure plenty of opportunities to connect with other travelers, and with hostel events and programs ranging from casual outings to rich cultural activities we help you get to know the destination as we do, beyond what you'll find in guidebooks.
The best part is you don't have to travel far or study abroad to experience hostels for yourself. Our affordable hostels are located in converted mansions, reinvented lighthouses and historic buildings reclaimed in the spirit of discovery and community all across the country.
Hostelling International USA is a 501(c)(3) nonprofit membership organization founded in 1934 to promote international understanding of the world and its people through hostelling. HI USA, in cooperation with other national associations worldwide, belongs to Hostelling International. This global network offers thousands of hostels in nearly 80 countries.