Manager, Business Continuity
Top Benefits
About the role
We are looking for a Manager, Business Continuity who will leverage an in-depth understanding of business continuity, crisis management, governance frameworks and operational risk management to lead a team of Business Continuity Analysts in the continuous improvement of Fundserv’s Business Continuity Management System (BCMS).
In this role, you will…
- Manage the annual Business Continuity Management (BCM) program plan, including regular management alignment and reporting, and ensuring ongoing program compliance with ISO 22301
- Conduct risk assessments and business impact analysis (BIA) across critical business services, functions, and processes
- Develop training programs and awareness campaigns fostering a culture of preparedness and reinforcing the importance of operational resilience throughout the organization and in partnership with the investment fund industry
- Oversee an internal and external facing testing and exercise program ensuring planned response, communication, and recovery activities enhance Fundserv’s preparedness and resilience
- Drive continuous improvement through regular reviews of continuity plans based on changes in the business environment, emerging threats, lessons learned from incidents, identification of non-conformity, corrective action plans and feedback from testing and exercising activities, ensuring the BCMS remains relevant, effective, and aligned with organizational objectives
- Develop and manage policies, procedures, plans, reports, and records related to business continuity ensuring clarity, consistency, and compliance with regulatory and ISO 22301 requirements.
- Act as business continuity SME in support of Fundserv business and technology initiatives to achieve operational resilience objectives
- Create a challenging and rewarding work environment for the team that encourages open communication and trust and fosters employee engagement.
- Direct the daily operations of the team, including establishing priorities in line with the company’s strategic priorities, developing and maintaining high standards of delivery, ensuring team’s access to the tools and resources needed to perform their roles, and managing schedules and team workload.
Why you are the person we’re looking for… You’ve demonstrated the ability to do the following, gained through education and/or experience:
- Lead Business Continuity Management (BCM) practices in a financial technology services environment
- Operate a BCMS in compliance with ISO 22301 standards
- Apply in-depth knowledge of BCM practices, protocols, and governance frameworks, including standards promoted by ISO, DRII, and BCI
- Utilize strong analytical skills to effectively leverage data to support BCM program decisions and recommendations
- Possess a strong understanding of operational risk and resilience, business process improvement methods, and risk related control frameworks and practices (COCO, COSO, ISO, ITIL, CMM, COBIT, etc.)
- Interact confidently and build relationships with people leaders and management
- Highly driven, autonomous, resilient team player with a strong work ethic and proven track record of delivery
Fundserv will cover the cost of maintaining your business continuity designation from DRI or BCI such as ABCP, CBCP, AFBCI, MBCI
Starting base salary range: $125,000 - $138,000/year
About Fundserv
Keeping the investment industry in motion...
We connect the Canadian investment management industry, ensuring every trade is processed timely, accurately and securely. Our goal at Fundserv is to reduce time, cost and risk while improving the ease of doing business, so that our clients can focus on what matters most to their business. We take pride in our model of delivering high-quality products that can be accessed by all within the industry. Parallel that with a unique cost recovery model where our clients can share in the savings we generate each year, which is a value proposition that can’t be matched by any firm.
We continue to focus on building solutions that enhance our value through reliability, innovation and thought leadership.
Pour maintenir en mouvement l’industrie de l’investissement...
Nous mettons en relation les membres de l’industrie canadienne de gestion de placements, en nous assurant que chaque transaction est traitée avec exactitude, en temps opportun et en toute sécurité. L'objectif de Fundserv consiste à réduire les délais, les coûts et les risques associés aux transactions, tout en facilitant les activités commerciales de nos clients afin que ceux-ci puissent se concentrer sur ce qui importe le plus pour leur entreprise. Nous tirons fierté dans notre modèle d’offre de produits et services de haute qualité qui sont accessibles à tous les membres de l’industrie. Nous jumelons cette offre avec un modèle unique de recouvrement des coûts grâce auquel nos clients peuvent profiter des économies que nous générons chaque année, ce qui représente une proposition de valeur que ne peut égaler aucune autre société.
Nous restons axés sur la découverte de solutions qui rehaussent notre valeur grâce à la fiabilité, à l’innovation et à un leadership éclairé.
Manager, Business Continuity
Top Benefits
About the role
We are looking for a Manager, Business Continuity who will leverage an in-depth understanding of business continuity, crisis management, governance frameworks and operational risk management to lead a team of Business Continuity Analysts in the continuous improvement of Fundserv’s Business Continuity Management System (BCMS).
In this role, you will…
- Manage the annual Business Continuity Management (BCM) program plan, including regular management alignment and reporting, and ensuring ongoing program compliance with ISO 22301
- Conduct risk assessments and business impact analysis (BIA) across critical business services, functions, and processes
- Develop training programs and awareness campaigns fostering a culture of preparedness and reinforcing the importance of operational resilience throughout the organization and in partnership with the investment fund industry
- Oversee an internal and external facing testing and exercise program ensuring planned response, communication, and recovery activities enhance Fundserv’s preparedness and resilience
- Drive continuous improvement through regular reviews of continuity plans based on changes in the business environment, emerging threats, lessons learned from incidents, identification of non-conformity, corrective action plans and feedback from testing and exercising activities, ensuring the BCMS remains relevant, effective, and aligned with organizational objectives
- Develop and manage policies, procedures, plans, reports, and records related to business continuity ensuring clarity, consistency, and compliance with regulatory and ISO 22301 requirements.
- Act as business continuity SME in support of Fundserv business and technology initiatives to achieve operational resilience objectives
- Create a challenging and rewarding work environment for the team that encourages open communication and trust and fosters employee engagement.
- Direct the daily operations of the team, including establishing priorities in line with the company’s strategic priorities, developing and maintaining high standards of delivery, ensuring team’s access to the tools and resources needed to perform their roles, and managing schedules and team workload.
Why you are the person we’re looking for… You’ve demonstrated the ability to do the following, gained through education and/or experience:
- Lead Business Continuity Management (BCM) practices in a financial technology services environment
- Operate a BCMS in compliance with ISO 22301 standards
- Apply in-depth knowledge of BCM practices, protocols, and governance frameworks, including standards promoted by ISO, DRII, and BCI
- Utilize strong analytical skills to effectively leverage data to support BCM program decisions and recommendations
- Possess a strong understanding of operational risk and resilience, business process improvement methods, and risk related control frameworks and practices (COCO, COSO, ISO, ITIL, CMM, COBIT, etc.)
- Interact confidently and build relationships with people leaders and management
- Highly driven, autonomous, resilient team player with a strong work ethic and proven track record of delivery
Fundserv will cover the cost of maintaining your business continuity designation from DRI or BCI such as ABCP, CBCP, AFBCI, MBCI
Starting base salary range: $125,000 - $138,000/year
About Fundserv
Keeping the investment industry in motion...
We connect the Canadian investment management industry, ensuring every trade is processed timely, accurately and securely. Our goal at Fundserv is to reduce time, cost and risk while improving the ease of doing business, so that our clients can focus on what matters most to their business. We take pride in our model of delivering high-quality products that can be accessed by all within the industry. Parallel that with a unique cost recovery model where our clients can share in the savings we generate each year, which is a value proposition that can’t be matched by any firm.
We continue to focus on building solutions that enhance our value through reliability, innovation and thought leadership.
Pour maintenir en mouvement l’industrie de l’investissement...
Nous mettons en relation les membres de l’industrie canadienne de gestion de placements, en nous assurant que chaque transaction est traitée avec exactitude, en temps opportun et en toute sécurité. L'objectif de Fundserv consiste à réduire les délais, les coûts et les risques associés aux transactions, tout en facilitant les activités commerciales de nos clients afin que ceux-ci puissent se concentrer sur ce qui importe le plus pour leur entreprise. Nous tirons fierté dans notre modèle d’offre de produits et services de haute qualité qui sont accessibles à tous les membres de l’industrie. Nous jumelons cette offre avec un modèle unique de recouvrement des coûts grâce auquel nos clients peuvent profiter des économies que nous générons chaque année, ce qui représente une proposition de valeur que ne peut égaler aucune autre société.
Nous restons axés sur la découverte de solutions qui rehaussent notre valeur grâce à la fiabilité, à l’innovation et à un leadership éclairé.