Overview

Languages

English

Education

College/CEGEP Business/commerce, general Customer service support/call centre/teleservice operation

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Garment manufacturing company

Responsibilities

Tasks

Address customers' complaints or concerns Answer inquiries and provide information to customers Maintain records and statistics Take customers' orders Resolve product and service related problems Manage difficult situations with customers Professionalism in customer service

Experience and specialization

Computer and technology knowledge

MS Excel MS Office

Additional information

Work conditions and physical capabilities

Work under pressure

Personal suitability

Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team player Initiative Ability to multitask Dependability Quick learner

Benefits

Health benefits

Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits

Other Benefits

On-site amenities Paid time off (volunteering or personal days) Wellness program