Position Title: CAEC Administrator (12-Month Contract)

Salary Range: $85,000.00 - $95,000.00

Division : Digital Learning

Reports To: Director, Academic Services

Location: Toronto, Yonge & Eglinton (On-site)

TVO Media Education Group (TVO) is a social impact organization devoted to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage, inform and educate Ontarians of all ages.

A Culture of Inclusion and Belonging We welcome the unique contribution that you will bring to TVO. We have a diverse workforce and are committed to building a culture within the workplace that brings out the best in everyone. As part of our strategic vision, we have adopted five core values; we embrace change, we value bold thinking, we thrive with diverse voices, we are better together, and we honour our commitments. These values anchor how we work and lay the foundation for a workplace that celebrates differences, encourages self-expression and empowers learning, which we know is a key component to our success.

Who We Are TVO is an agency of the Ontario Ministry of Education. Through our brands, TVO Kids, TVO Today, TVO ILC and TVO Learn, we provide multi-platform educational programming; ground-breaking original documentaries; in-depth public affairs content; the largest online secondary school in Ontario; and award-winning digital-learning resources that support Ontario’s curriculum.

TVO is a registered charity funded primarily by the Province of Ontario and supported by thousands of sponsors and donors.

The Opportunity The Canadian Adult Education Credential (CAEC) Administrator is responsible for overseeing the CAEC in Ontario, including the testing centre, administration, credentialing, and guidance counselling. This role manages all functions related to the CAEC by working closely with the CAEC Testing Centre Supervisor to ensure an efficient and problem free operations. The CAEC Administrator is the liaison between the Testing Centre (administration, testing and counseling) and their provincial or government ministries.

How You Will Make An Impact

• Liaise with Alberta CAEC and respective testing centres to determine best practice and implement processes consistently.
• Oversee the efficient operation of the CAEC Applicant and student assessment databases and testing centre to achieve accurate data and compliance with established standards and regulations. Manager and review result test forms and records.
• Manage and provide direction to the CAEC Supervisor and Guidance Counsellors, ensuring functionality, productivity, and development.
• Respond and resolve escalated matters.
• Assist with yearly budget by providing financial reports and data, forecasting and reconciling quarterly projections of test site expenses
• Provide leadership in fostering equity and inclusiveness in the development and implementation of programs and services (guidance, assessment and evaluation.
• Collaborate with the Director of Academic Services in the development, implementation and review of CAEC policies and procedures pertaining to guidance services and other duties as assigned.
• Liaise effectively with students, teachers and parents, and work collaboratively with colleagues, and various groups and committees, on matters regarding guidance services.
• Supporting the Director of Business Administration and Partnerships with the annual negotiations for rooms and rates for test sites.
• Support the Director of Academic Services as required.
• Oversee fiscal and yearly contracts and amendments for CAEC Examiners, Proctors and test sites

What You Will Bring To TVO

• Ontario College of Teachers (OCT) certified and in good standing
• Completed University Degree or College Diploma (2-3 yr. programs) from an accredited college or university
• Experience in adult education
• Demonstrated leadership and management experience
• Five years progressively responsible administrator experience
• Excellent English (written, oral) communication and listening skills with well developed, collaborative interpersonal skills
• Demonstrated exceptional customer service practices, cultural sensitivity, equity awareness, good judgement, tact and diplomacy when dealing with the external and internal parties
• Experience with scheduling activities, negotiations with internal and external parties, with effective problem resolution skills
• Strong organizational and numeracy skills with a keen attention to detail and a proven ability to handle competing priorities and work efficiently and effectively under time constraints
• Self-motivated, conscientious, and able to work comfortably, efficiently and effectively as part of a team or independently

TVO & YOU We are a learning organization. Learning is at the core of everything we do. As part of this commitment, TVO invests in the learning goals of our employees and everyone at TVO commits to developing our own knowledge as well as elevating each other’s through peer-to-peer learning, workshops and lunch and learns. All employees have the option to join the Public Service Pension Plan right on day one and we offer an array of services through our Employee and Family Assistance Plan.

We would be thrilled to have you join us. We’re a tight-knit community – whether you’re a recent graduate or further along in your career, you will get to meet, work with, and be supported by talented and diverse colleagues at all levels. Maybe you’ll even get to meet Polkaroo!

Come build with us.

Find and follow us on: LinkedIn (@tvontario), and X (@TVO). We invite you to submit your application by September 22, 2025 at 5 pm . Not sure you have everything we’re asking for, but know you can make a big impact? Tell us your story and we will be happy to consider you. To learn more about us and our culture, please visit us at https://tvo.me/work-with-us/ .