Informatics Support Specialist

Competition #

9379

Job Title

Informatics Support Specialist

Department

Central Intake MI

Status

Permanent

Work Type

Full-time

Affiliation

Non Union

Shift Assignment

As assigned

Bilingualism Required

No

Police Check Requirement

N/A

Site

RLHC-Non Union Non Managment

Salary Information

$85,742.87 - $100,886.96 / annum

Application Closing Date

February 11, 2026

KEY FUNCTION:
Collect, analyze and monitor key permance metrics and Hub operations data for the clinical pathway and share with the Regional Continuous Improvement Lead Organization. Maintain a services directory for the clinical pathway and develop a process to ensure its accuracy.

REPORTING:
Under the general direction of the Manager, Medical Imaging (Special Projects).

DUTIES:

1. Coordinate and participate in the successful selection, analysis, design, planning, risk assessment, implementation, training, maintenance, support, and upgrade of the Central Intake systems by using best practice project initiatives.

2. Monitor issues that may adversely affect patient care and identify and implement opportunities for increased efficiencies in Medical Imaging.

3. Participate in quality and data management of patient data in all related imaging applications.

4. Develop strategies and follow government body and organizational policies to ensure data is recognized as private, confidential, and protected.

5. Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.

6. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.

7. Educate and promote health, safety and wellness in the work place.

8. Represent the department or program on various committees and in meetings as required.

9. Perform other duties as required.

QUALIFICATIONS

EDUCATION AND TRAINING:

1. Current Certificate of Registration with the College of Medical Radiation and Imaging Technologists of Ontario (CMRITO) as a Medical Radiation Technologist (Radiography (R), Nuclear Medicine (NM), or Magnetic Resonance Imaging (MRI)), Medical Sonographer (DMS) or Radiation Therapy (T) is required.

2. Completion of post-graduate informatics training courses are preferred.

3. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE:

1. Minimum of five (5) years’ experience working in a Clinical Support department within a health care environment.

2. Minimum of two (2) years’ experience working with a Hospital Information System (HIS).

3. Experience with e-referral systems is preferred.

KNOWLEDGE/SKILLS/ABILITIES:

1. Demonstrated superior knowledge of Medical Imaging workflows.

2. Demonstrated knowledge of Meditech Expanse modules.

3. Demonstrated knowledge of the Digital Imaging and Communications in Medicine (DICOM) standards, Health Level Seven International (HL7), and the Personal Health Information Protection Act (PHIPA).

4. Demonstrated knowledge in areas of professional practice, theoretical frameworks of care delivery, and documentation and trends in health care.

5. Demonstrated excellent judgment and proven analytical skills.

6. Demonstrated training, experience or utilization of quality improvement methodology for process improvement.

7. Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.

8. Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and patient information systems.

9. Demonstrated superior interpersonal and communication skills, both written and verbal.

10. Demonstrated ability to manage routine correspondence, multiple tasks/projects, diversified workload and rapidly changing priorities and challenging deadlines.

11. Demonstrated discretion and maturity when handling confidential information.

12. Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY:

1. Demonstrated commitment to ongoing professional development.

2. Demonstrated professionalism in dealing with confidential and sensitive issues.

3. Demonstrated positive work record and excellent attendance record.

4. Ability to meet the physical and sensory demands of the job.

5. Ability to travel between local sites.

Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy.

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS.
ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.
WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.