Who you are

• 3-5 years of Product Management experience in digital agencies or tech settings, with a focus on design, strategy, research, and digital services. Automotive and app services is a plus
• Strong grounding in design, strategy, and research principles; successful track record of integrating these disciplines into product development
• Excellent relationship-building and communication skills, collaboration skills, and willingness to learn. Able to build consensus with stakeholders at all levels and work amongst diverse cultures and teams
• Analytical thinker who uses data to inform strategy and drive improvements
• Experience leading cross-functional, collaborative initiatives; capable of steering multiple workstreams
• Familiarity with Agile methodologies and iterative delivery
• Bachelor’s degree in design, business, engineering, or related field; advanced degree or certification a plus
• Proficiency in defining experiments, evaluating results, and translating insights into actions
• Optional but valued: experience in automotive or mobility contexts
• Experience with subscription-based features or digital services in automotive contexts
• Design-sense or familiarity with how copy intersects with visuals
• Data visualization and BI tooling experience (e.g., Tableau) to inform decisions
• French language Proficiency

What the job involves

• We’re seeking a proactive Product Manager who can provide Product Support and Product Management while also helping with Digital App Services programs
• You’ll work with a senior, product-led team to improve the end-to-end customer journey across channels, grounded in user research and data-driven insights
• You’ll foster a culture of inclusion, experimentation, and continuous improvement, partnering with cross-functional teams to deliver real business impact, and adapt to various client environments and requirements
• Lead the integration of design, strategy, and research into product development, ensuring user-centered, data-informed outcomes that align with the business
• Develop and drive a roadmap for Design, Strategy, Research, and Digital Services, balancing short-term priorities with long-term strategy
• Collaborate with cross-functional teams on both the CI&T agency side and Client side (Engineering, Product, Content, Marketing, AfterSales, Controlling) to ensure coherence and alignment across initiatives
• Partner with Lead Product Designer to ensure design solutions are grounded in user research and strategic objectives, driving engagement and loyalty
• Translate user research and usability insights into actionable product decisions; iterate features based on feedback and data
• Align product and service initiatives with market trends and strategic goals; develop Business Cases for new features and revenue opportunities
• Promote cross-departmental collaboration, training, and best-practice resources to improve understanding of products and features
• Champion inclusion and psychological safety, encouraging diverse perspectives and continuous learning
• Define and track success metrics (adoption, engagement, retention, satisfaction); use data to steer continuous improvement

Benefits

• Health and dental insurance
• Meal and food allowance
• Childcare assistance
• Extended paternity leave
• Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass
• Profit Sharing and Results Participation (PLR)
• Life insurance
• Continuous learning platform (CI&T University)
• Discount club
• Free online platform dedicated to physical, mental, and overall well-being
• Pregnancy and responsible parenting course
• Partnerships with online learning platforms
• Language learning platform