Top Benefits
Gym membership
Pension plan
Share purchase options
About the role
Who you are
- A problem solver, keen to understand customer challenges – inquisitive, and able to simplify complexity
- Foundational knowledge of the payments ecosystem, and understand Mastercard’s role in it
- Demonstrated ability to analyze both quantitative and qualitative data, and derive meaningful implications and recommendations from said data
- General familiarity with the following Mastercard capabilities:
- Consumer Products (Consumer Credit, Small Business Credit, Debit)
- New Payment & Data Rails (Bill Pay, Transfer Solutions, Open Banking)
- Digital Solutions (MDES, Push Provisioning, Digital Wallets, UX journeys)
- Innovation (Mastercard Labs)
- Services (Loyalty Solutions, Consulting, Information Solutions, Managed Services, Fraud and Security)
- Marketing (Priceless Platforms, ESG programs)
- Excellent storyteller and communicator
- Demonstrated ability to work well collaboratively, including the ability to rally and gain backing from matrixed stakeholder groups
- While technical skills are a nice-to-have, storytelling skills and the ability to stitch together differentiated “Why Mastercard” propositions are essential
What the job involves
- As the Director, Integrated Product Management, you will work directly with our front-line sales teams in the US to deepen our relationship with new and existing customers by articulating a differentiated “Why Mastercard” story around our capabilities
- You will lead solutioning efforts that leverage the full breadth of the Mastercard toolbox to solve customer pain points or address customer opportunities and visions
- You will drive RFP responses, pitches, and customer conversations that integrate our payment products, digital assets, Data & Services and Cyber & Intelligence solutions into holistic value propositions for customers
- You will identify customer needs and map them to Mastercard products and services and support the story-telling process across a diverse set of customers – core and emerging merchant verticals, acquirers, processors, and channel partners
- You will also work on highly visible, strategic projects that will drive long-term, foundational impact for the organization
- Reports to the Vice President, Solutions Architect, NAM Market Development
- Based in Mastercard’s Toronto office
- Understands Mastercard’s products and solutions and can convey the capabilities in crisp, integrated narratives that help to differentiate Mastercard as the partner of choice
- Collaborates with Market Development teams to identify customer needs and opportunities; recommends needs-based solutions in coordination with Product, Innovation, Services, and Marketing solutions across the Mastercard toolbox
- Drives (often data-driven) thought leadership around topics that are top-of-mind in the market with a focus on competitive differentiation
- Supports RFP responses for new opportunities; leads/facilitates the development of pitch content and articulates customer journeys that map to Mastercard capabilities
- Provides informal “voice of the market” input to inform internal Product, Innovation, Services and Marketing stakeholders
Benefits
- Gym membership
- Pension plan
- Share purchase options
- Extra holiday purchase optional
- 25 days holiday (excl. bank holidays)
- Work from home opportunities
- Health insurance
About Mastercard
IT Services and IT Consulting
10,000+
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Top Benefits
Gym membership
Pension plan
Share purchase options
About the role
Who you are
- A problem solver, keen to understand customer challenges – inquisitive, and able to simplify complexity
- Foundational knowledge of the payments ecosystem, and understand Mastercard’s role in it
- Demonstrated ability to analyze both quantitative and qualitative data, and derive meaningful implications and recommendations from said data
- General familiarity with the following Mastercard capabilities:
- Consumer Products (Consumer Credit, Small Business Credit, Debit)
- New Payment & Data Rails (Bill Pay, Transfer Solutions, Open Banking)
- Digital Solutions (MDES, Push Provisioning, Digital Wallets, UX journeys)
- Innovation (Mastercard Labs)
- Services (Loyalty Solutions, Consulting, Information Solutions, Managed Services, Fraud and Security)
- Marketing (Priceless Platforms, ESG programs)
- Excellent storyteller and communicator
- Demonstrated ability to work well collaboratively, including the ability to rally and gain backing from matrixed stakeholder groups
- While technical skills are a nice-to-have, storytelling skills and the ability to stitch together differentiated “Why Mastercard” propositions are essential
What the job involves
- As the Director, Integrated Product Management, you will work directly with our front-line sales teams in the US to deepen our relationship with new and existing customers by articulating a differentiated “Why Mastercard” story around our capabilities
- You will lead solutioning efforts that leverage the full breadth of the Mastercard toolbox to solve customer pain points or address customer opportunities and visions
- You will drive RFP responses, pitches, and customer conversations that integrate our payment products, digital assets, Data & Services and Cyber & Intelligence solutions into holistic value propositions for customers
- You will identify customer needs and map them to Mastercard products and services and support the story-telling process across a diverse set of customers – core and emerging merchant verticals, acquirers, processors, and channel partners
- You will also work on highly visible, strategic projects that will drive long-term, foundational impact for the organization
- Reports to the Vice President, Solutions Architect, NAM Market Development
- Based in Mastercard’s Toronto office
- Understands Mastercard’s products and solutions and can convey the capabilities in crisp, integrated narratives that help to differentiate Mastercard as the partner of choice
- Collaborates with Market Development teams to identify customer needs and opportunities; recommends needs-based solutions in coordination with Product, Innovation, Services, and Marketing solutions across the Mastercard toolbox
- Drives (often data-driven) thought leadership around topics that are top-of-mind in the market with a focus on competitive differentiation
- Supports RFP responses for new opportunities; leads/facilitates the development of pitch content and articulates customer journeys that map to Mastercard capabilities
- Provides informal “voice of the market” input to inform internal Product, Innovation, Services and Marketing stakeholders
Benefits
- Gym membership
- Pension plan
- Share purchase options
- Extra holiday purchase optional
- 25 days holiday (excl. bank holidays)
- Work from home opportunities
- Health insurance
About Mastercard
IT Services and IT Consulting
10,000+
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.