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Police Services Support Coordinator - up to 2 year TERM

City of Kelowna12 days ago
Kelowna, BC
CA$35 - CA$38/hour
Mid Level
Full-Time

About the role

Position Details

Posting Information

Posting Number

CK54113P

Position Title

Police Services Support Coordinator - up to 2 year TERM

No. of Staff Required

1

Position Type

FT

If Term position, enter length of Term in months

24

Position Groups

CUPE Civic

Division

People & Protective Services (DV139)

Department

Community Safety (DP115)

Department Name

Branch

Police Operations Support (BR288)

Organizational Information

Purpose of your Position - Non Union

Classification Summary - Union

A Police Services Support Coordinator provides administrative support in a relief capacity moving to numerous units within Police Services as required. The Police Services Support Coordinator is distinguished from the other clerical and administrative support classifications by the scope of the “coordination role” required to support of a number of different service areas necessitating a greater level of expertise and experience. Duties from several positions include Police Services Clerk, Police Services Watch Clerk, Police Services Records Clerk, Police Information Clerk and Police Services Coordinator.

Duties - Union

  • Transcribes statements, creates and transcribes files, updates, maintains, retrieves and audits information on databases adhering to business rules.

  • Provides reception services; directs and screens phone calls, responding to or referring enquiries and complaints; provides general information to the public regarding police policies and regulations.

  • Conducts administrative duties such as process mail, correspondence and documents, reports, presentations, minutes, invoices and provides training, researches and compiles statistics.

  • Processes police information checks, Pardon applications and VISA applications.

  • Manages the receipt, storage and return of found property and takes statements from victims, witnesses and associated individuals.

  • Plans, prepares and coordinates special events and programs.

  • Ensures the security of the detachment/facility is adhered to at all times, by screening and tracking all visitors.

  • Manages equipment rooms and processes electronic media requests.

  • Multi-tasks and prioritizes workload and manages timelines.

  • Participates in working groups, employee engagement and committees.

Results and Activities - Non union

Credentials - Union

  • Office Administration Certificate from a Post-Secondary Institution

  • Experience

  • Attention to Detail

  • Communication Excellence

  • Computer Literacy

  • Decision-making

  • Flexibility

  • Teamwork

  • Typing – 45 wpm

  • RCMP Enhanced Security Clearance

Knowledge - Non Union

Skills & Abilities - Non Union

Competencies

Posting Text

Physical Demands

Special Instructions to Applicant

Please note: applications are only accepted until 4:00pm on the closing date.

Additional Hiring Information

Positions that become vacant within the same classification may be filled as a result of this posting if the vacancy occurs within 30 days of closing. Testing may be required. If no fully qualified candidates apply, those not fully qualified may be considered for a training opportunity. Training rates will apply.

Please attach copies of your education/membership(s) as “other documents”.

Pay Rate

Starts at $35.39 per hour with 2 step progressions to $37.54 per hour

Posting Date

05/07/2026

Closing Date

05/25/2026

Days of Work

4 days on, 4 days off

Standard Hours per Day

12

Hours of Work

x2 12 hrs dayshift
x2 11 hrs nightshift
4 days off

Work Location

POLICE SERVICES BUILDING

Specify Work Location

Documents Needed to Apply

Required Documents

  • Resume

  • Cover Letter

Optional Documents

  • Other Document 1

  • Other Document 2

  • Other Document 3

About City of Kelowna

Government Administration
501-1000

Our Vision: Kelowna, a City of the future. The decisions we make today will matter tomorrow.

For more information and current career opportunities, visit kelowna.ca/careers.

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