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Steele Auto Group logo

Service Video Advisor

Charlottetown, PE
CA$1,750 - CA$1,975/hour
Mid Level
full_time

Top Benefits

Work Boot Reimbursement – Receive up to $350 in reimbursement immediately - no waiting required!
Retirement Savings Plan – Employer-matched up to 4% (and up to 5% after 5 years)
Flexible Health & Dental Plans – Six cost-shared options tailored to your lifestyle

About the role

At Steele Auto Group, we believe work should mean more. Here, you're not just doing a job, you’re part of something bigger. We’re proud to deliver the Best Customer Buying Experience. At the core of it all is our people where "Everything We Do is Driven by You"—your passion, your purpose, your potential.

Lights, camera, Subaru! Be the star behind the lens as our next Service Video Advisor at Subaru of Charlottetown!

Are you passionate about cars, technology, and customer service? Do you have a knack for storytelling through video? If so, Subaru of Charlottetown wants YOU on our team! We’re looking for a Service Video Advisor to bring transparency and trust to our service department while keeping our customers informed every step of the way.

As a Service Video Advisor at Subaru Charlottetown, you will take videos of ongoing repairs to client vehicles, keeping them updated on progress and allowing them a chance to be part of the decision-making process. This role will also involve maintaining a tidy environment both in the shop and on the lot, as well as other duties assigned by the Service Manager. This is an entry-level position, providing the opportunity to gain a rewarding career with Atlantic Canada’s largest automotive group. This role will also require the Videographer to provide backup as a Service Advisor when needed.

Wage Range: $17.50 - $19.75 plus bonus plan

Please note that this role is not eligible for participation in the Atlantic Immigration Program (AIP) due to the specific National Occupational Classifications (NOC) requirements.

If you are an employee of Steele Auto Group, please apply through the careers page to ensure you are flagged as an internal applicant.

Your Key Responsibilities:

  • Capture precise, high-quality video documentation of vehicle repairs.
  • Clearly and professionally explain the technician’s diagnosis and repair recommendations on video.
  • Upload and send videos to clients promptly and efficiently.
  • Maintain a clean, organized, and safe work environment.
  • Provide support across the service department as needed.

What You Bring to the Table:

  • Confidence in explaining service processes on camera (voice only).
  • A keen eye for detail, ensuring accuracy in all video documentation.
  • Punctuality and reliability—we need someone we can count on!
  • Ability to work independently and manage multiple tasks.
  • A valid driver’s license and a clean driving record.

Why You'll Love Steele Auto Group:

At Steele Auto Group, you’re not just joining a company—you’re joining a community. We’re all about:

  • Work Boot Reimbursement – Receive up to $350 in reimbursement immediately - no waiting required!
  • Retirement Savings Plan – Employer-matched up to 4% (and up to 5% after 5 years), because your future matters.
  • Flexible Health & Dental Plans – Six cost-shared options tailored to your lifestyle.
  • Mental Health & Wellness Support – 24/7 confidential support for you and your family through our Employee Family Assistance Plan (EFAP).
  • Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
  • A Fun & Supportive Team – Join a crew of outgoing, motivated professionals who will mentor, support, and cheer you on.
  • Growth Opportunities – We promote from within and support your professional journey.

Steele Auto Group is more than just a workplace; it’s a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we’re proud to foster a workplace that’s fair, inclusive, and full of opportunity for everyone.

Step into a role where excellence is the standard. Apply today and be part of something extraordinary.

Based in Charlottetown, PEI!

Learn more about us at www.steeleauto.com

We can’t wait to meet YOU**!**

About Steele Auto Group

Motor Vehicle Manufacturing
1001-5000

The Steele Auto Group, consistently designated as one of Canada’s Best Managed Companies, is one of the most diversified group of automobile dealerships in Atlantic Canada. The group is currently comprised of 50 auto dealerships, 3 Powerhouse Equipment stores and 9 collision centers, and is headquartered in Dartmouth, NS. The Group consists of approximately 2,100 employees and prides itself on pursuing new, innovative, and more transparent ways of connecting with its customers. Steele Auto was recently presented with Canada’s GM Innovation Award. The group believes strongly in providing career growth opportunities for its team members including promoting from within along with providing mobility throughout the Atlantic region. Steele Auto Group is heavily involved with, and supports the communities it operates in, while maintaining strategic partnership initiatives that support mental health, sick children and families in need.