Regular/Temporary

Regular

Job Title

Associate Director, Education Services

Job ID

71958

Location

HSC- Central Campus

Open Date

09/12/2025

Job Type

Limited Term (>12 months)

Close Date

09/30/2025

Employee Group

TMG

Favorite Job

Department

Educ Central

Salary Grade/Band

Band M

Salary Range

$101466.00 - $152200.00 (annual)

Contract Duration

18.2 Months

Hours per Week

35

Posting Details

Schedule

8:30-4:30pm (Monday-Friday)

Education Level

Undergraduate degree in business administration, commerce or equivalent, with a CPA/CMA designation

Career Level

Experienced

Job Description

Associate Director, Education Services, Faculty of Health Sciences

The Faculty of Health Sciences (FHS) Education Services is the administrative unit that oversees the education programs within the Faculty of Health Sciences, including the staff, central support and resources provided to those programs. The objective is to provide excellent support to students, staff and faculty in an environment of fiscal responsibility and collaboration. Education Services has approximately 170 staff and a total budget (excluding research) of approximately $38 million annually.

Education Services oversees the financial, physical and human resources in the program offices, special projects, the creation and sustainability of services that all programs share. The scope of Education Services, includes non-clinical undergraduate programs consisting of the Honours Health Sciences Program, iBiomed (jointly offered with the Faculty of Engineering) and the Honours Biology and Pharmacology COOP Program and clinical programs such as the Undergraduate Medical Education program, Midwifery, Physician Assistant Education Program and the Post-Graduate Medical Education program.

In addition, Education Services also has administrative oversite of 22 Masters and Doctoral programs and ten support service programs that provide specific education and/or supports to students, staff, faculty and the community at large.

New Leadership Opportunity

The Faculty of Health Sciences is seeking an Associate Director, Education Services, who will be proactive and innovative in the development and delivery of strategic and business planning.

The role will anticipate and deflect potential operational and strategic problems, to identify sound solutions to problems that arise and to implement decisions effectively. The position will also be responsible for leading, managing and overseeing the development, implementation and monitoring of Education Services. Additionally, it will provide leadership, advice, support and resources to Education Services faculty members, staff, trainees and partners to foster the creation of an environment that is inclusive, diverse and engaging.

Core Accountabilities:

The role is accountable for the oversight and administration of all financial activities and resources of Education Services and its programs in support of the Vice Dean, Education and the Executive Director, for the unit in accordance with University policies, procedures, departmental goals and objectives including, managing periodic reviews of Education Services, Regional/Distributed Campuses and Community Education Centres.

The position is responsible for the following:

• Directly responsible for the development and implementation of plans for Education Services in the areas of operational and financial efficiency the operational review recommendations and ensure the sustainability of these initiatives.
• Oversees infrastructure, ensuring its sustainability and will liaise with both the FHS Executive Leadership and Graduate Studies Leadership in these areas to ensure that FHS broader goals and objectives are aligned with any program expansion. This will also involve the continued assessment of changing needs, efficiencies of programs and their processes, addressing staff requirements, and negotiating with internal and external stakeholders
• Provides responsive and informed consultation to the Vice Dean, Education, Executive Director and senior leadership group regarding internal and/or external issues and/or opportunities that affect the department, mitigating risks and mobilizing effective response to opportunities
• Responsible for the effective and efficient operation of the program and support units and the delivery of services, including coordinating activities, overseeing workflow and volume in the context of numerous and concurrent deadlines, defining priorities and recruiting, directing and evaluating staff
• Manages the financial resources, provides appropriate support services to individual education programs and Assistant Deans, and ensures compliance with policies in order to maintain the eligibilities of Accreditation within the School of Medicine and the education community as a whole to obtain education funding from the Federal and Provincial governments and other funding agencies and sponsors.
• Proactively audits all accounts and revenues; ensures compliance with University and departmental budget policies and financial procedures; and prepares all appropriate reporting and year-end documentation, which includes monitoring accounts, interpreting and making financial recommendations
• In conjunction with the Vice Dean and the Executive Director, the AD determines financial priorities and plans for the unit and its programs, and develops, recommends, implements and monitors the annual budgets ensuring that adequate financial controls are in place and that they are in accordance with University Policies and procedures
• Oversees a diverse portfolio including multiple revenue sources (both internal and external), cost-recovery programs, funding arrangements across faculties, not for profit entity (Foundation for Medical Practice Education), complex financial reporting across multiple departments, complex HST issues, audit requirements, multiple large scale external agreements [Ministry of Health (MOH), Ministry of Colleges, Universities, Research Excellence and Securities (MCURES), Department of National Defence (DND), Ministry of Children, Community and Social Services MCCSS)].
• Collaborates with departments across the faculty MOHLTC omnibus agreement (10 initiatives - $15M) as Education Services is the lead and is responsible to report and submit on behalf of the Faculty of Health Sciences
• Negotiates, oversees and maintains diverse contractual obligations within Education Services, the Faculty (for example: CSU/MedSIS, library), across the university (iBiomed, Biopharm, Anatomy), external to the university (University of Waterloo, Brock University, externally funded agreements which include, but are not limited to, those with external vendors and community hospitals). Provides advisement on research and education bursary-contract negotiations on behalf of the unit
• Effectively communicate and collaborate with other FHS Departments and Programs, other University Faculties and the central University administrative offices (Provost & VP Academic, Registrar’s Office, School of Graduate Studies, etc.) in the development and implementation of expanded undergraduate programs, new undergraduate and graduate programs and interdisciplinary programs
• Effectively communicate and collaborate with other education administrative units/offices (Provost & VP Academic, Registrar’s Office, School of Graduate Studies, etc.) for the administration of education policies and procedures and the effective use and development of common and shared University education databases and associated subscription/contractual services and products and expertise. Proactively consult with and guide these offices regarding new and evolving processes
• Accountable for determining the appropriate physical resources to support new academic and support programs and liaise with the Assistant Vice President, FHS on availability of such resources and the necessary financial resources needed to access and/or develop these resources
• Oversees and provides guidance to FHS programs and external/community partners to develop mutually acceptable milestones for the development/acquisition and commissioning of facilities/equipment.

Are you the right candidate?

This role requires a minimum of 8-10 years of practical experience in education, finance, project management and administration, preferably in an academic or government setting.

The ideal candidate will hold an undergraduate degree in business administration, commerce or equivalent, with a CPA/CMA designation as well as the following qualifications:

• Demonstrated experience and success collaborating with various stakeholders (internal/external) to influence strategy and effect change across the organization
• Leadership, management and conflict resolution experience, including hiring and supervision of staff
• Experience in developing and managing complex budgets, financial forecasts and projections, analysis and development of appropriate financial controls and reporting to oversee financial operations of department
• Ability to oversee and operationalize work plans from strategic objectives with demonstrated capacity to undertake program evaluation and implement continuous improvement practices
• Synthesize, analyze and interpret information from a variety of sources, conceptualize plans and workable solutions for dealing with an array of issues
• Excellent ability to think and act both strategically and tactically
• Ability to communicate complex financial information to audiences of varying sizes and acumen
• Demonstrated ability to work cross-functionally and collaboratively with others
• Thorough knowledge of University policies, procedures, granting/government bodies roles and the education funding environment
• Strong critical thinking skills with the ability to efficiently and resourcefully analyze and resolve problems using negotiation, group facilitation and conflict resolution skills

What we offer

In addition to joining a top ranked university, McMaster offers a very competitive total compensation package that includes but is not limited to:

• Employer Paid benefits such as Extended Health, Dental, Emergency Out-of-Country Travel Coverage, Health Care Spending Account & Basic Life Insurance

• Participation in a Group Retirement Savings Plan

• Training, coaching and professional development opportunities

• Employee tuition assistance for continuous development and education

• Opportunity to be a part of an academic environment working alongside professionals who share a passion for learning and research

• Progressive paid annual vacation plan

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Vaccination Mandate - FHS

This position is located in a host hospital or other healthcare site that has an active vaccination mandate in place. Successful applicants will need to comply with these and any other health and safety measures necessary as part of their appointment.

Hybrid Work Language

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to talent@mcmaster.ca or the HR contact associated with your position of interest.