Field Service Technician - Bilingual (French / English)
Top Benefits
About the role
What You'll Be Doing
As a Field Service Technician, you'll be the go-to expert supporting our customers and internal teams with technical challenges. From troubleshooting mechanical and electrical control systems to supporting installations, trade shows, and product development – you’ll play a key role in ensuring Hörmann’s access solutions perform at their best.
Your Day-to-Day Will Include:
️ Providing technical support (French & English) via phone, email, and in person.
- Diagnosing and resolving electrical/mechanical issues (PLCs, relay logic, inverters).
Supporting field operations (installations, repairs, maintenance).
Assisting with warranty claims and technical documentation.
Participating in product testing and prototyping with Engineering and R&D.
Supporting marketing initiatives like trade shows and display setup.
Helping to create manuals and training resources.
✅ Following all health & safety procedures – your safety is our priority.
What You Bring to the Table
✅ Languages: Fluent in French and English (spoken & written) – required.
Education: Electrical or Mechanical Engineering Technician Diploma (or equivalent).
Experience: Hands-on experience in field service, technical support, or customer service.
-
️ Skills:
-
- Excellent knowledge of control systems, PLCs, and mechanical systems.
- Strong problem-solving and mechanical aptitude.
- Tech-savvy with Microsoft Office and other technical software.
- Comfortable working independently, traveling when needed, and juggling priorities.
Why You'll Love Working Here
We Offer:
Competitive compensation + performance incentives
Health, dental, vision, and life insurance
Generous vacation and paid time off
Retirement savings with company contributions
Career development and growth opportunities
A workplace where your ideas matter
More Than a Job – A Culture You Can Be Proud Of
At Hörmann, we live by our values:
- Respect – #BeKind: Empathy and fairness in every interaction.
- Teamwork – #StrongerTogether: We rise and win as one.
- Passion – #HeartAndSoul: Pride and energy in all we do.
- Courage – #BeBrave: Confidence and integrity in every decision.
We’re also deeply committed to Diversity, Equity, Inclusion & Belonging – creating a workplace where everyone feels empowered to be their authentic selves.
About Hörmann
Hörmann is a global leader in access solutions, serving residential, commercial, and industrial markets. Our North American team is growing rapidly, and we’re focused on building something extraordinary – together. If you’re looking to be part of a company that values innovation, integrity, and people, you’ve found your place.
Ready to Make an Impact?
If you’re excited about solving technical challenges, supporting cutting-edge products, and being part of a collaborative team that values what you bring to the table – apply now and help shape the future of Hörmann across North America.
Field Service Technician - Bilingual (French / English)
Top Benefits
About the role
What You'll Be Doing
As a Field Service Technician, you'll be the go-to expert supporting our customers and internal teams with technical challenges. From troubleshooting mechanical and electrical control systems to supporting installations, trade shows, and product development – you’ll play a key role in ensuring Hörmann’s access solutions perform at their best.
Your Day-to-Day Will Include:
️ Providing technical support (French & English) via phone, email, and in person.
- Diagnosing and resolving electrical/mechanical issues (PLCs, relay logic, inverters).
Supporting field operations (installations, repairs, maintenance).
Assisting with warranty claims and technical documentation.
Participating in product testing and prototyping with Engineering and R&D.
Supporting marketing initiatives like trade shows and display setup.
Helping to create manuals and training resources.
✅ Following all health & safety procedures – your safety is our priority.
What You Bring to the Table
✅ Languages: Fluent in French and English (spoken & written) – required.
Education: Electrical or Mechanical Engineering Technician Diploma (or equivalent).
Experience: Hands-on experience in field service, technical support, or customer service.
-
️ Skills:
-
- Excellent knowledge of control systems, PLCs, and mechanical systems.
- Strong problem-solving and mechanical aptitude.
- Tech-savvy with Microsoft Office and other technical software.
- Comfortable working independently, traveling when needed, and juggling priorities.
Why You'll Love Working Here
We Offer:
Competitive compensation + performance incentives
Health, dental, vision, and life insurance
Generous vacation and paid time off
Retirement savings with company contributions
Career development and growth opportunities
A workplace where your ideas matter
More Than a Job – A Culture You Can Be Proud Of
At Hörmann, we live by our values:
- Respect – #BeKind: Empathy and fairness in every interaction.
- Teamwork – #StrongerTogether: We rise and win as one.
- Passion – #HeartAndSoul: Pride and energy in all we do.
- Courage – #BeBrave: Confidence and integrity in every decision.
We’re also deeply committed to Diversity, Equity, Inclusion & Belonging – creating a workplace where everyone feels empowered to be their authentic selves.
About Hörmann
Hörmann is a global leader in access solutions, serving residential, commercial, and industrial markets. Our North American team is growing rapidly, and we’re focused on building something extraordinary – together. If you’re looking to be part of a company that values innovation, integrity, and people, you’ve found your place.
Ready to Make an Impact?
If you’re excited about solving technical challenges, supporting cutting-edge products, and being part of a collaborative team that values what you bring to the table – apply now and help shape the future of Hörmann across North America.