Organizational Unit

University of Victoria -> Faculty Of Humanities -> Academic and Technical Writing

Location

University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)

Posting Close Date

March 26, 2026

Please note that positions will close at 4 p.m. on the closing date.

FTE

0.5

Salary Grade

$4,185.00 - $4,344.00

Additional Posting Information:

N/A

Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.

Classification

PB6

Hours of Work

To be negotiated

Employee Group:

CUPE 951 - Regular

of Hires Needed

1

Category

Administrative and Support Services

About this Opportunity

The University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.

Major Responsibilities and Duties:

• Share responsibility for receiving and responding to in-person, telephone and email inquiries from students, faculty, staff and the public, answering questions and redirecting as appropriate.
• Completing enrolment and timetable updates, organizing course outlines, monitoring grade submissions, and collaborating with the Examinations Office to schedule end-of-term Final Examinations.
• Assist instructors with course-related requests such as registration issues, printing or scanning.
• Help organize program events and functions.
• Support the advertising and promotion of program courses and events via social media, website, and listserv.
• Ensures the smooth operation of the program office and equipment: maintain stationery, FMIS requests, mail distribution, and various tasks of this scope.
• Assists Program Director with Web Requisitions and expense claims.
• Coordinates with other academic units for timetabling and EETS transfers.
• Manages calendar for Program Director related to appointments (for academic integrity meetings, grade appeals, student concerns, etc.) and supports committee meetings for the program.
• Track and regularly report information related to enrollments, waitlists, etc.
• Set up and maintenance of a filing system according to UVIC Policies.
• Ensures that procedures manual and how-to documents for the program are kept up-to-date and changes are communicated to program members.
• Completes other duties of similar scope and complexity as required.

Job Summary

This position reports to the Director of the Academic and Technical Writing Program and works closely with the Program Administrator. The Director’s Assistant acts as a resource person, fielding questions from students, instructors, and staff by applying their knowledge and when necessary, re-directing queries to appropriate personnel. They will regularly collect information related to program operations (e.g., enrolment patterns, waitlists, grading records, etc.) and create reports for the Director, Program Administrator, and other campus offices. They are responsible for processing and filing most of the program’s accounting-related forms, payroll for teaching assistants, and course outlines. This position provides front-line reception duties during peak enrollment periods.

Job Requirements

Experience: This role requires a minimum of one (1) year of recent experience in a similar position, preferably in a post-secondary or institutional environment or an equivalent combination of education, training, and experience.

Knowledge/Skills/Abilities:

• Commitment to valuing diversity and contributing to an inclusive and respectful working and learning environment.
• Ability to deal effectively with instructors, staff, students and the general public, practicing discretion and good judgment while maintaining confidentiality.
• Excellent organizational skills including attention to detail, time management, and ability to multi-task in a fast-paced environment.
• Ability to work with frequent interruptions.
• Strong communication and interpersonal skills with demonstrated ability to relate well and work effectively within a team environment, as well as the larger UVic community and external agencies.
• Ability to work under pressure and meet strict and often emergent deadlines.
• Ability to exercise initiative, good judgement, tact, and diplomacy.
• Strong computer skills and proficiency with computer applications (i.e. MSWord, Excel, SharePoint (Connect), Cascade).
• Familiarity with social media platforms and visual communication tools is considered an asset.
• Preference will be given to applicants with experience with UVic information systems (i.e. BANNER, FAST, Power Bi, etc.).

Specialized Knowledge/Education: Secondary school graduation or equivalent.

**Territory Acknowledgement:**We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

**Equity Statement:**UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups.

Read our full equity statement here: www.uvic.ca/equitystatement.

**Accessibility Statement:**If you anticipate needing accommodations for any part of the application and hiring process contact: uviccareers@uvic.ca Any personal information provided will be maintained in confidence.

**What UVic Offers:**To learn more click here