Manager, GRM Operational Risk – Global Risk Oversight
About the role
Job Description
The GRM Operational Risk – Global Risk Oversight team in Malaysia is a centralized 2LOD group responsible to provide Operational Risk and Control oversight and related support across RBC segments and geographies leveraging consistent set of tools, practices, procedures, and subject matter expertise. This centralized Global Risk Oversight team contributes to the implementation and execution of the global Operational Risk framework vision and strategy and rolls up into the global GRM Operational Risk function for the Enterprise, headquartered at Toronto, Canada.
Activities performed by the Global Risk Oversight team in Malaysia include those that support the execution of the Operational Risk 2LOD practices (e.g., oversight of Operational Risk & Control Assessments, performing Controls Assurance as a 2LOD function, oversight of Internal Operational Risk Events, Root Cause Analysis, Risk Register etc.).
In addition, the team may also be required to support with additional deliverables as the global Operational Risk policies, practices and tools evolve over time in response to internal/ external drivers and/or in keeping pace with emerging risks.
Operational Risk Oversight Activities
- Perform 2LOD controls assurance/ testing of key controls mitigating Operational Risks in a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific).
- Support the oversight and challenge of 1LOD's execution of Internal Operational Risk Events and related Root Cause Analysis for a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific).
- Provide oversight inputs and support to relevant 2LOD Operational Risk Domains (e.g., Third Party Risk, Information Management Risk, Fraud Risk)
- Record evidence of 2LOD oversight and challenge on the Operational Risk Management System (ORMS).
- Provide comprehensive results/ outputs of Operational Risk oversight activities to relevant Operational Risk teams supporting a segment or geography highlighting trends or exceptions, if any.
- Provide evidence supporting the work output leveraging Operational Risk tools/templates and supporting applications.
- Support the review and oversight of Risk Register (and related Risk & Control Self-Assessment activities) by 1LOD segments and functions across geographies.
- Create presentations summarizing the periodic work output to support broader Operational Risk decision making/ stakeholder engagements.
- Provide periodic reports/ summary of the oversight activities supporting individual Operational Risk practices to relevant Operational Risk stakeholders.
Quality Assurance & Oversight Activities
- Perform/ support periodic quality assurance of Operational Risk work output to analyze any gaps or opportunities for improvement.
- Support the Department Head in maintaining oversight of Operational Risk practice execution for team members as required.
- Develop/ update procedures or templates as the Enterprise policies or Standards evolve and ensure consistency in practice execution.
- Support training of new team members as may be necessary.
Job Skills
Analytical Thinking, Control Risk, Controls Assurance, Operational Risk Assessment, Operation Risk Management, Risk Framework, Stakeholder Engagement, Teamwork
Additional Job Details
Address:
PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA
City:
Putrajaya
Country:
Malaysia
Work hours/week:
40
Employment Type:
Full time
Platform:
GROUP RISK MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-10
Application Deadline:
2025-11-30
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Manager, GRM Operational Risk – Global Risk Oversight
About the role
Job Description
The GRM Operational Risk – Global Risk Oversight team in Malaysia is a centralized 2LOD group responsible to provide Operational Risk and Control oversight and related support across RBC segments and geographies leveraging consistent set of tools, practices, procedures, and subject matter expertise. This centralized Global Risk Oversight team contributes to the implementation and execution of the global Operational Risk framework vision and strategy and rolls up into the global GRM Operational Risk function for the Enterprise, headquartered at Toronto, Canada.
Activities performed by the Global Risk Oversight team in Malaysia include those that support the execution of the Operational Risk 2LOD practices (e.g., oversight of Operational Risk & Control Assessments, performing Controls Assurance as a 2LOD function, oversight of Internal Operational Risk Events, Root Cause Analysis, Risk Register etc.).
In addition, the team may also be required to support with additional deliverables as the global Operational Risk policies, practices and tools evolve over time in response to internal/ external drivers and/or in keeping pace with emerging risks.
Operational Risk Oversight Activities
- Perform 2LOD controls assurance/ testing of key controls mitigating Operational Risks in a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific).
- Support the oversight and challenge of 1LOD's execution of Internal Operational Risk Events and related Root Cause Analysis for a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific).
- Provide oversight inputs and support to relevant 2LOD Operational Risk Domains (e.g., Third Party Risk, Information Management Risk, Fraud Risk)
- Record evidence of 2LOD oversight and challenge on the Operational Risk Management System (ORMS).
- Provide comprehensive results/ outputs of Operational Risk oversight activities to relevant Operational Risk teams supporting a segment or geography highlighting trends or exceptions, if any.
- Provide evidence supporting the work output leveraging Operational Risk tools/templates and supporting applications.
- Support the review and oversight of Risk Register (and related Risk & Control Self-Assessment activities) by 1LOD segments and functions across geographies.
- Create presentations summarizing the periodic work output to support broader Operational Risk decision making/ stakeholder engagements.
- Provide periodic reports/ summary of the oversight activities supporting individual Operational Risk practices to relevant Operational Risk stakeholders.
Quality Assurance & Oversight Activities
- Perform/ support periodic quality assurance of Operational Risk work output to analyze any gaps or opportunities for improvement.
- Support the Department Head in maintaining oversight of Operational Risk practice execution for team members as required.
- Develop/ update procedures or templates as the Enterprise policies or Standards evolve and ensure consistency in practice execution.
- Support training of new team members as may be necessary.
Job Skills
Analytical Thinking, Control Risk, Controls Assurance, Operational Risk Assessment, Operation Risk Management, Risk Framework, Stakeholder Engagement, Teamwork
Additional Job Details
Address:
PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA
City:
Putrajaya
Country:
Malaysia
Work hours/week:
40
Employment Type:
Full time
Platform:
GROUP RISK MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-10
Application Deadline:
2025-11-30
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.