Restaurant General Manager
Top Benefits
About the role
Join Our Team as a Restaurant General Manager in a dynamic airport environment!
- $65,000 - $75,000 / year
- Quarterly Bonus Opportunities + Annual Super Bonus
- RRSP with company match
- Medical, Dental, Vision, Life Insurance Plans
- Cell Phone Allowance
- Paid Time Off
- Employee Parking
- Career development and advancement opportunities in a fast-paced, dynamic airport environment.
As a Restaurant General Manager, you’ll lead the way in delivering exceptional guest experiences. This position reports to the Operations Manager and plays a key role in ensuring a seamless and enjoyable dining experience for travelers.
What You'll Do:
- Overseeing full-service and/or quick-service restaurant operations at Kelowna (YLW) Airport.
- Managing and developing a high-performing team through effective training and coaching.
- Ensuring outstanding hospitality, sanitation, safety, and adherence to all company policies.
- Driving operational excellence by managing food and labor costs, maintaining shared P&L accountability, and running efficient shifts.
- Upholding company values while fostering a culture of collaboration and growth.
What You Bring:
- Experience: Minimum 3 years of Restaurant General Manager level experience in a full-service w/bar environment required, including P&L responsibility. Franchise experience is a plus.
- Technical Proficiency: Familiarity with MS Office Suite (Word, Excel, PowerPoint) and Point-of-Sale (POS) systems.
- Education: Bachelor’s or Associate degree preferred (or equivalent coursework).
- Industry Knowledge: Experience in full-service restaurants is required.
- Leadership Skills: Proven ability to manage conflicts, resolve challenges, and inspire teams in a fast-paced environment.
- Communication: Excellent verbal and written communication skills, including presenting to diverse audiences.
- Organizational Savvy: Ability to prioritize tasks effectively while maintaining a focus on business goals and customer satisfaction.
Why Join Us?
- Exciting Work Environment: Be part of a high-energy, fast-paced airport setting.
- Career Growth: SSP America is one of the world’s largest restaurant operators, offering ample opportunities for advancement.
- Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Paid Time Off, RRSP matching, and Employee Assistance Program.
Ready to Apply?
If you're ready to lead in a fast-paced, high-volume environment and make your mark, we want to hear from you!
Additional Statements
This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:
SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.
About SSP France Belgique Luxembourg Italie
SSP est l'un des principaux exploitants de points de vente de restauration dans les lieux de transport et de voyage. Nous exploitons des restaurants, des bars, des cafés, des food-courts et des magasins de proximité dans les aéroports, les gares, les stations-services d'autoroute et autres lieux de loisirs. Nous sommes présents dans 36 pays à travers le monde et possédons un portefeuille de plus de 550 marques internationales, nationales et locales. SSP Frabel appartient au Groupe anglais SSP et exploite plus de 300 unités de restauration sur son périmètre : France, Belgique, Luxembourg et Caraïbes. Nous sommes le plus gros opérateur en aéroports en France avec une présence significative sur les terminaux de Roissy CDG, Orly, Nice, Lyon, Marseille, Nantes, Luxembourg et Charleroi en Belgique. En France, nous opérons dans de nombreuses gares de Paris Lyon, Metz, Mulhouse, Bordeaux Saint-Jean, Nantes ... SSP Frabel sert plus de 45 millions de clients par an, à travers un portefeuille de marques composé d’enseignes partenaires et de marques propres développées sur mesure. Du côté des marques partenaires, SSP a tissé des collaborations solides avec des icônes locales ou des références incontournables internationales telles que Starbucks, Pret A Manger, Brioche Dorée, Exki, Bellota Bellota, Panos, Snack Elizé. Pour ses marques propres, SSP a développé des partenariats culinaires avec des chefs étoilés emblématiques de leurs régions respectives : le Chef Michel Rostang ** au Train Bleu à Paris Gare de Lyon, le chef Bruno Oger ** au restaurant Estivale à l’Aéroport Nice Côte d’Azur, le chef Michel Roth à Terroirs de Lorraine à la Gare de Metz ou encore le chef Jimmy Bibrac à l’Aéroport Guadeloupe Pôles Caraïbes. La capacité de SSP Frabel à collaborer à la fois avec des marques incontournables, mais aussi à concevoir des concepts sur mesure sont autant de preuves de la capacité d’innovation, de l’expertise opérationnelle et du rôle d’agitateur du secteur de l'entreprise.
Restaurant General Manager
Top Benefits
About the role
Join Our Team as a Restaurant General Manager in a dynamic airport environment!
- $65,000 - $75,000 / year
- Quarterly Bonus Opportunities + Annual Super Bonus
- RRSP with company match
- Medical, Dental, Vision, Life Insurance Plans
- Cell Phone Allowance
- Paid Time Off
- Employee Parking
- Career development and advancement opportunities in a fast-paced, dynamic airport environment.
As a Restaurant General Manager, you’ll lead the way in delivering exceptional guest experiences. This position reports to the Operations Manager and plays a key role in ensuring a seamless and enjoyable dining experience for travelers.
What You'll Do:
- Overseeing full-service and/or quick-service restaurant operations at Kelowna (YLW) Airport.
- Managing and developing a high-performing team through effective training and coaching.
- Ensuring outstanding hospitality, sanitation, safety, and adherence to all company policies.
- Driving operational excellence by managing food and labor costs, maintaining shared P&L accountability, and running efficient shifts.
- Upholding company values while fostering a culture of collaboration and growth.
What You Bring:
- Experience: Minimum 3 years of Restaurant General Manager level experience in a full-service w/bar environment required, including P&L responsibility. Franchise experience is a plus.
- Technical Proficiency: Familiarity with MS Office Suite (Word, Excel, PowerPoint) and Point-of-Sale (POS) systems.
- Education: Bachelor’s or Associate degree preferred (or equivalent coursework).
- Industry Knowledge: Experience in full-service restaurants is required.
- Leadership Skills: Proven ability to manage conflicts, resolve challenges, and inspire teams in a fast-paced environment.
- Communication: Excellent verbal and written communication skills, including presenting to diverse audiences.
- Organizational Savvy: Ability to prioritize tasks effectively while maintaining a focus on business goals and customer satisfaction.
Why Join Us?
- Exciting Work Environment: Be part of a high-energy, fast-paced airport setting.
- Career Growth: SSP America is one of the world’s largest restaurant operators, offering ample opportunities for advancement.
- Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Paid Time Off, RRSP matching, and Employee Assistance Program.
Ready to Apply?
If you're ready to lead in a fast-paced, high-volume environment and make your mark, we want to hear from you!
Additional Statements
This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:
SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.
About SSP France Belgique Luxembourg Italie
SSP est l'un des principaux exploitants de points de vente de restauration dans les lieux de transport et de voyage. Nous exploitons des restaurants, des bars, des cafés, des food-courts et des magasins de proximité dans les aéroports, les gares, les stations-services d'autoroute et autres lieux de loisirs. Nous sommes présents dans 36 pays à travers le monde et possédons un portefeuille de plus de 550 marques internationales, nationales et locales. SSP Frabel appartient au Groupe anglais SSP et exploite plus de 300 unités de restauration sur son périmètre : France, Belgique, Luxembourg et Caraïbes. Nous sommes le plus gros opérateur en aéroports en France avec une présence significative sur les terminaux de Roissy CDG, Orly, Nice, Lyon, Marseille, Nantes, Luxembourg et Charleroi en Belgique. En France, nous opérons dans de nombreuses gares de Paris Lyon, Metz, Mulhouse, Bordeaux Saint-Jean, Nantes ... SSP Frabel sert plus de 45 millions de clients par an, à travers un portefeuille de marques composé d’enseignes partenaires et de marques propres développées sur mesure. Du côté des marques partenaires, SSP a tissé des collaborations solides avec des icônes locales ou des références incontournables internationales telles que Starbucks, Pret A Manger, Brioche Dorée, Exki, Bellota Bellota, Panos, Snack Elizé. Pour ses marques propres, SSP a développé des partenariats culinaires avec des chefs étoilés emblématiques de leurs régions respectives : le Chef Michel Rostang ** au Train Bleu à Paris Gare de Lyon, le chef Bruno Oger ** au restaurant Estivale à l’Aéroport Nice Côte d’Azur, le chef Michel Roth à Terroirs de Lorraine à la Gare de Metz ou encore le chef Jimmy Bibrac à l’Aéroport Guadeloupe Pôles Caraïbes. La capacité de SSP Frabel à collaborer à la fois avec des marques incontournables, mais aussi à concevoir des concepts sur mesure sont autant de preuves de la capacité d’innovation, de l’expertise opérationnelle et du rôle d’agitateur du secteur de l'entreprise.