Company Description UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description Union: Non-Union

Number of Vacancies: 1

Site: Toronto Western Hospital & Other Sites

Department: Schroeder Arthritis Institute (SAI)

Reports to: Clinical Director, Schroeder Arthritis Institute

Work Model: On-site

Hours: 37.5 hours week

Shifts: Weekdays, Monday - Friday

Status: Permanent Full Time

Closing Date: October 24, 2025

Position Summary The Schroeder Arthritis Institute (SAI) at Toronto Western Hospital seeks an experienced Project Manager to lead complex, multi-disciplinary initiatives that advance integrated arthritis care, patient experience and outcomes. Reporting to the Clinical Director, the Project Manager will lead end-to-end project delivery across clinical, digital health and operational streams, partnering with internal and external stakeholders to design, implement and evaluate sustainable care pathways and system improvements.

Duties

• Provide end-to-end project leadership across the project lifecycle for multiple concurrent, complex initiatives at SAI/TWH
• Develop, implement and maintain project plans, schedules, milestone tracking and deliverables; ensure alignment with SAI and UHN strategic objectives
• Lead stakeholder engagement and governance: prepare and present progress reports, risk registers, escalation plans and briefing notes to Clinical Director and senior leadership
• Drive change management, communications and staff engagement strategies to support adoption of new models of care and digital health solutions in alignment with UHN acute care program strategic priorities
• Lead literature reviews, environmental scans, and evidence-based analyses that advance insights aligned with UHN’s Strategic Plan to develop high-impact materials for various stakeholder and executive discussions
• Oversee development/submission support for REB/ethics/QIRC applications, operational/implementation plans, and policy/procedure changes
• Design and implement measurement and evaluation plans (KPIs, data collection, audits) and produce high-quality reports and presentations for diverse audiences
• Identify and mitigate project risks and issues; recommend pragmatic solutions and lead remediation activities
• Ensure compliance with applicable privacy and regulatory frameworks (PHIPA/Ontario legislation) and UHN policies during project implementation

Qualifications

• Master’s degree in Health Administration, Business Administration, Health Informatics, or a closely related discipline — or recognized equivalent
• 2 years of progressive project management experience in healthcare settings, with demonstrated end-to-end delivery of complex projects
• Proven experience implementing digital health/clinical systems or clinical pathway/process redesign projects
• Strong stakeholder engagement experience working with senior clinical leaders, operational teams and external partners
• Demonstrated financial and resource management skills (budgeting, procurement oversight)
• Excellent verbal and written communication skills (presentations, briefing notes, executive summaries)
• Strong analytical, problem-solving and risk-management abilities
• Advanced Microsoft Office skills (Word, Excel, PowerPoint) and experience using Teams, project management tools (e.g., MS Project, Smartsheet, JIRA)
• Ability to work independently, prioritize competing demands and meet deadlines in a fast-paced environment
• Collaborative leadership and strong relationship building
• Customer-focused (patient and care partner lens)
• Strategic thinking with practical implementation focus
• Political acuity when working across complex stakeholder environments
• Resilience, adaptability and excellent time management
• Project Management Professional (PMP), an asset
• Change Management certification (e.g., Prosci), an asset
• Experience with REB/ethics processes and supporting research-adjacent projects, an asset
• Experience at UHN or large academic/teaching hospital environment, an asset
• Experience with quality improvement methodologies (Lean, PDSA), an asset\Prior experience supervising project staff or small team, an asset

Additional Information Why join UHN? In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.