At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Integrated Services for Newcomers

Program: Youth Leadership Millennium (YLM)

Employment Type: Permanent Full-Time (35 hours/week)

Number of Positions: 1

Expected Start Date: January 5, 2026

About the Position:

The Program Manager is responsible for managing the Youth Leadership Millennium (YLM) program, and supports other youth services. The manager works with external partners, and provides support and supervision to youth workers.

Reports to: Program Director

Key Duties and Responsibilities:

• Manages the service operations and continual development of the YLM Program

• Supports the continual development of other youth programs within the division

• Oversees the daily operation of youth programs and services

• Provides support and supervision to youth workers to assist in implementing daily program activities

• Assists youth workers in designing the youth programs and their schedules

• Supports and facilitates group sessions when needed

• Assists in budget control, program evaluation and community liaison

• Analyses the trends of service needs and reports to Program Director

• Ensures all youth workers maintains up-to-date client and group records

• Strives to achieve the programs' target enrolment numbers

• Works closely with community organizations

• Networks and promotes youth programs via social media and through community channels

• Assists the Program Director in reviewing existing program structure, plans and recommends changes to drive effective and efficient services which meets the best practice and standards required by Council on Accreditation (COA)

• Assists the Program Director on proposal development activities

• Writes reports and compiles statistical records for accountability, funding application, and program development purposes

• Attends divisional staff meeting and training opportunities

• Works closely with staff members of other S.U.C.C.E.S.S. divisions/offices in providing joint support to our clients

• Represents S.U.C.C.E.S.S. in attending external meetings under corporate guidelines

• Provides support to agency wide initiatives when required

• Represents the organization in media functions and interviews on items related to the division with collaboration with corporate communications department

• Other related duties as assigned by the Program Director

Education, Training and Experience:

• Bachelor’s Degree in Social Sciences, Human Services or related discipline

• Minimum of 3 years’ of work experience with youth population

• Experience working with marginalized youths

• Experience in program planning and participant recruitment

• Experience in program marketing and promotion is an asset

• Experience in budget management and financial control is an asset

• Experience with multicultural clientele

• Minimum of 2 years’ experience managing youth programs

• First Aid certification is an asset

Job Skills and Abilities:

• Excellent written and oral communication skills

• Additional languages considered an asset

• Excellent interpersonal and intercultural communication skills

• Excellent program management and administration skills

• Excellent leadership skills

• Excellent program engagement and facilitation skills

• Excellent critical thinking and analytical skills

• Excellent program/service promotion and marketing skills

• Excellent documentation and administrative skills

• Excellent time management, organization, and prioritization skills

• Excellent technical skills in MS Office and web-based applications

• Ability to work independently and as a part of a team

• Ability to manage complex and challenging situations

• Ability to take initiative and be action & results-oriented

• Ability to speak publicly to an audience

Additional Information:

• Criminal Record Check (Vulnerable Sector) Required

• Able to work evenings and weekends as required

• Able to travel within the lower mainland

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested applicants should submit their applications by December 12, 2025

While we appreciate all applications, only those selected for an interview will be contacted.