District Operations Manager - Whitehorse, YK
Top Benefits
About the role
What we will offer you:
Culture: Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do.
Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
Health & Wellness: Competitive health benefits right from the start including health & wellness spending accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s challenges.
Competitive Compensation: We offer a highly competitive salary package, ensuring that your hard work and dedication are recognized and rewarded accordingly.
Flexibility: We understand the importance of work-life balance, we offer flexible work arrangements to ensure our field staff are home every night.
Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.
Safety Focused: We care about you and have committed to a zero-harm workplace.
The District Manager, reporting to the Area Operations Manager, is accountable for the safe, reliable, and efficient delivery of propane and associated services within a defined geographic area. This role provides leadership to frontline teams, ensuring operational excellence, regulatory compliance, and customer satisfaction. The District Manager plays a critical role in aligning field execution with corporate strategy, driving performance through effective workforce management, and fostering a culture of safety and accountability.
What you'll do:
- Champion a safety-first culture and ensure strict adherence to all health, safety, and environmental (HSE) standards.
- Conduct regular field visits and coaching sessions to reinforce Zero Harm principles.
- Maintain compliance with Department of Transport and enterprise HSE standards.
- Oversee daily delivery and service operations across the District.
- Ensure adherence to delivery protocols, route schedules, and service standards.
- Partner with Commercial and Marketing teams to address customer feedback and resolve issues.
- Lead, mentor, and develop a high-performing team of drivers, technicians, and plant/utility staff.
- Collaborate with HR and Logistics on seasonal staffing models and workforce planning.
- Drive accountability and employee engagement through clear communication and performance management.
- Manage district-level budgets and control costs, including overtime and fleet utilization.
- Monitor and enforce KPIs related to delivery, service, safety, and resource productivity.
- Provide frontline input to Finance, HR, and other corporate functions to inform strategic decisions.
- Ensure compliance with fleet maintenance programs to maximize uptime and reduce costs.
- Oversee infrastructure and inventory management, including propane tanks and parts.
What you bring:
- Minimum of 3 years of leadership experience in operations, preferably in the propane, energy or utilities sector.
- Post-secondary education in Business Administration, operations management or related field is an asset.
- Proven experience managing frontline teams including drivers, technicians and service specialists within a unionized environment.
- Demonstrated ability to lead, coach and develop teams, fostering a culture of accountability and continuous improvement
- Strong understand of safety standards and regulatory compliance
- Effective communicator with experience in cross-functional collaboration across departments like HR, Finance, Logistics and Sales.
- Experience managing district-level budgets, controlling expenses.
- Strong customer service orientation
Superior Propane is Canada’s leading and reliable propane provider. Customers have trusted the experts at Superior to fuel their homes and businesses since 1951. Customer Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everything that we do.
"Here at Superior Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at aoda_hr@superiorpropane.com to let us know how we can enhance your experience."
About Superior Propane
Superior Propane is Canada's largest provider of propane and related equipment and services for commercial, agricultural, mining, oil and gas, and residential customers. Superior provides service from more than 200 strategically-located facilities and offices to efficiently serve nearly 200,000 customer locations virtually anywhere in the country. In business since 1951, Superior employs more than 1,500 people and delivers over 1.5 billion litres of propane annually.
As part of the Energy Distribution Division of Superior Plus LP, Superior provides dependable energy solutions through the procurement and delivery of a secure propane supply.
We are focused on providing technical innovations that add value to our customers, such as wireless tank level monitoring and tracking as well as online account management through mySUPERIOR.
Supérieur Propane est le plus grand fournisseur de propane, d’équipement et de services connexes du Canada destinés aux clients résidentiels et commerciaux ainsi qu’à des clients des secteurs de l’agriculture, des mines, du pétrole et du gaz. Supérieur offre des services à partir de plus de 200 installations et bureaux situés à des emplacements stratégiques afin d’offrir une prestation de services efficace à près de 200 000 emplacements de clients, pratiquement n’importe où au pays. En affaires depuis 1951, Supérieur Propane emploie plus de 1 500 personnes et livre plus de 1,5 milliard de litres de propane chaque année.
Partie intégrante de la division Services énergétiques de Superior Plus, sec, Supérieur Propane propose des solutions énergétiques fiables en fournissant et livrant un approvisionnement en propane sûr.
Nous nous concentrons à offrir des innovations techniques qui ajoutent de la valeur pour nos clients, comme la surveillance sans fil du niveau de réservoir ainsi que la gestion de compte en ligne, par le biais de notre site monSUPÉRIEUR.
District Operations Manager - Whitehorse, YK
Top Benefits
About the role
What we will offer you:
Culture: Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do.
Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
Health & Wellness: Competitive health benefits right from the start including health & wellness spending accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s challenges.
Competitive Compensation: We offer a highly competitive salary package, ensuring that your hard work and dedication are recognized and rewarded accordingly.
Flexibility: We understand the importance of work-life balance, we offer flexible work arrangements to ensure our field staff are home every night.
Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.
Safety Focused: We care about you and have committed to a zero-harm workplace.
The District Manager, reporting to the Area Operations Manager, is accountable for the safe, reliable, and efficient delivery of propane and associated services within a defined geographic area. This role provides leadership to frontline teams, ensuring operational excellence, regulatory compliance, and customer satisfaction. The District Manager plays a critical role in aligning field execution with corporate strategy, driving performance through effective workforce management, and fostering a culture of safety and accountability.
What you'll do:
- Champion a safety-first culture and ensure strict adherence to all health, safety, and environmental (HSE) standards.
- Conduct regular field visits and coaching sessions to reinforce Zero Harm principles.
- Maintain compliance with Department of Transport and enterprise HSE standards.
- Oversee daily delivery and service operations across the District.
- Ensure adherence to delivery protocols, route schedules, and service standards.
- Partner with Commercial and Marketing teams to address customer feedback and resolve issues.
- Lead, mentor, and develop a high-performing team of drivers, technicians, and plant/utility staff.
- Collaborate with HR and Logistics on seasonal staffing models and workforce planning.
- Drive accountability and employee engagement through clear communication and performance management.
- Manage district-level budgets and control costs, including overtime and fleet utilization.
- Monitor and enforce KPIs related to delivery, service, safety, and resource productivity.
- Provide frontline input to Finance, HR, and other corporate functions to inform strategic decisions.
- Ensure compliance with fleet maintenance programs to maximize uptime and reduce costs.
- Oversee infrastructure and inventory management, including propane tanks and parts.
What you bring:
- Minimum of 3 years of leadership experience in operations, preferably in the propane, energy or utilities sector.
- Post-secondary education in Business Administration, operations management or related field is an asset.
- Proven experience managing frontline teams including drivers, technicians and service specialists within a unionized environment.
- Demonstrated ability to lead, coach and develop teams, fostering a culture of accountability and continuous improvement
- Strong understand of safety standards and regulatory compliance
- Effective communicator with experience in cross-functional collaboration across departments like HR, Finance, Logistics and Sales.
- Experience managing district-level budgets, controlling expenses.
- Strong customer service orientation
Superior Propane is Canada’s leading and reliable propane provider. Customers have trusted the experts at Superior to fuel their homes and businesses since 1951. Customer Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everything that we do.
"Here at Superior Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at aoda_hr@superiorpropane.com to let us know how we can enhance your experience."
About Superior Propane
Superior Propane is Canada's largest provider of propane and related equipment and services for commercial, agricultural, mining, oil and gas, and residential customers. Superior provides service from more than 200 strategically-located facilities and offices to efficiently serve nearly 200,000 customer locations virtually anywhere in the country. In business since 1951, Superior employs more than 1,500 people and delivers over 1.5 billion litres of propane annually.
As part of the Energy Distribution Division of Superior Plus LP, Superior provides dependable energy solutions through the procurement and delivery of a secure propane supply.
We are focused on providing technical innovations that add value to our customers, such as wireless tank level monitoring and tracking as well as online account management through mySUPERIOR.
Supérieur Propane est le plus grand fournisseur de propane, d’équipement et de services connexes du Canada destinés aux clients résidentiels et commerciaux ainsi qu’à des clients des secteurs de l’agriculture, des mines, du pétrole et du gaz. Supérieur offre des services à partir de plus de 200 installations et bureaux situés à des emplacements stratégiques afin d’offrir une prestation de services efficace à près de 200 000 emplacements de clients, pratiquement n’importe où au pays. En affaires depuis 1951, Supérieur Propane emploie plus de 1 500 personnes et livre plus de 1,5 milliard de litres de propane chaque année.
Partie intégrante de la division Services énergétiques de Superior Plus, sec, Supérieur Propane propose des solutions énergétiques fiables en fournissant et livrant un approvisionnement en propane sûr.
Nous nous concentrons à offrir des innovations techniques qui ajoutent de la valeur pour nos clients, comme la surveillance sans fil du niveau de réservoir ainsi que la gestion de compte en ligne, par le biais de notre site monSUPÉRIEUR.