Crisis Intervention Worker, CHEO Mental Health PSU, Regional Psychiatric Emergency Service for Children and Youth (RPESCY) - Permanent Full-Time
About the role
Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received.
Ottawa is built on un-ceded Algonquin Anishinabek territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land.
CHEO is one of the few stand-alone, global leaders in pediatric health and is home to nearly 4,500 staff and physicians dedicated to helping children and youth live their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named as the best place to work in Canadian healthcare by Forbes Magazine and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 10th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.
POSITION SUMMARY
The Crisis Intervention Worker will function as a member of the CHEO Crisis Team, together with Psychiatry, working in the CHEO Emergency Department.
RESPONSIBILITIES
- Be a first responder for the CHEO Crisis Intervention Service
- Psychosocial assessments of those children/youth and their families who present 1) to CHEO Emergency Department in an acute psychiatric crisis; 2) are being held in the CHEO Emergency Department overnight pending a mental health assessment in the morning
- Liaison with CHEO Emergency staff and Psychiatry on-call services
- Recommendations re: case disposition including admission to Inpatient Psychiatry Unit, discharge home or short-term follow-up
- Liaison with CHEO, ROH and community mental health services
- Monitoring of service utilization
- Collection of outcome measurement data
- Participate in in-service training regarding the management of psychiatric crisis in children and youth
- Work rotation for days and evenings. If available, may be able to provide coverage during the week days Monday-Friday for the full time crisis intervention workers.
QUALIFICATIONS
- Vulnerable Sector Check (Essential)
- Masters degree in health or social science profession (Essential)
- Eligibility for registration with discipline-specific professional college (Essential)
- Knowledge of psychiatric disorders in children and youth (Essential)
- Minimum of five years of counseling experience with children, youth and families (Essential)
- Ability to establish rapport with children, youth and families in crisis (Essential)
- Suicide prevention training (Preferred)
- Non-violent crisis intervention (Preferred)
- Brief therapy training (Preferred)
- Ability to assess and prioritize needs (Essential)
- Ability to work both collaboratively and independently (Essential)
- Ability to collaborate with other disciplines in a medical setting (Essential)
- Sound knowledge of community resources (Essential)
- Bilingualism (French/English) (Essential)
*Please note you will be represented by the Ontario Public Service Employees Union (OPSEU). Please note that this position will be based out of Ottawa. Please note that location may be subject to change at any time at the discretion of the employer. All OPSEU members shall be granted an interview upon passing the pre-screening. Pre-screening might include testing.
Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.
Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.
Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.
CHEO is committed to providing a safe environment for staff, patients, and visitors. Consistent with that commitment, all applicants must be fully vaccinated against COVID-19 to be considered for any staff or volunteer opportunities. Applicants are also strongly encouraged to receive their COVID-19 booster shots when eligible to protect against the spread of COVID-19. Upon hiring, presentation of government issued documentation confirming full vaccination must be provided, or presentation of supporting documentation of a valid medical contraindication or other reasonable consideration pursuant to the Ontario Human Rights Code.
About CHEO
Dedicated to helping children and youth live their best lives, CHEO is a global leader in pediatric health care and research. Based in Ottawa, CHEO includes a hospital, children’s treatment centre, school and research institute, with satellite services located throughout Eastern Ontario. CHEO provides excellence in complex pediatric care, research and education. We are committed to partnering with families and the community to provide exceptional care — where, when and how it’s needed. CHEO is a founding member of Kids Health Alliance, a network of partners working to create a high quality, standardized and coordinated approach to pediatric health care that is centred around children, youth and their families. Every year, CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.
Crisis Intervention Worker, CHEO Mental Health PSU, Regional Psychiatric Emergency Service for Children and Youth (RPESCY) - Permanent Full-Time
About the role
Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received.
Ottawa is built on un-ceded Algonquin Anishinabek territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land.
CHEO is one of the few stand-alone, global leaders in pediatric health and is home to nearly 4,500 staff and physicians dedicated to helping children and youth live their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named as the best place to work in Canadian healthcare by Forbes Magazine and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 10th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.
POSITION SUMMARY
The Crisis Intervention Worker will function as a member of the CHEO Crisis Team, together with Psychiatry, working in the CHEO Emergency Department.
RESPONSIBILITIES
- Be a first responder for the CHEO Crisis Intervention Service
- Psychosocial assessments of those children/youth and their families who present 1) to CHEO Emergency Department in an acute psychiatric crisis; 2) are being held in the CHEO Emergency Department overnight pending a mental health assessment in the morning
- Liaison with CHEO Emergency staff and Psychiatry on-call services
- Recommendations re: case disposition including admission to Inpatient Psychiatry Unit, discharge home or short-term follow-up
- Liaison with CHEO, ROH and community mental health services
- Monitoring of service utilization
- Collection of outcome measurement data
- Participate in in-service training regarding the management of psychiatric crisis in children and youth
- Work rotation for days and evenings. If available, may be able to provide coverage during the week days Monday-Friday for the full time crisis intervention workers.
QUALIFICATIONS
- Vulnerable Sector Check (Essential)
- Masters degree in health or social science profession (Essential)
- Eligibility for registration with discipline-specific professional college (Essential)
- Knowledge of psychiatric disorders in children and youth (Essential)
- Minimum of five years of counseling experience with children, youth and families (Essential)
- Ability to establish rapport with children, youth and families in crisis (Essential)
- Suicide prevention training (Preferred)
- Non-violent crisis intervention (Preferred)
- Brief therapy training (Preferred)
- Ability to assess and prioritize needs (Essential)
- Ability to work both collaboratively and independently (Essential)
- Ability to collaborate with other disciplines in a medical setting (Essential)
- Sound knowledge of community resources (Essential)
- Bilingualism (French/English) (Essential)
*Please note you will be represented by the Ontario Public Service Employees Union (OPSEU). Please note that this position will be based out of Ottawa. Please note that location may be subject to change at any time at the discretion of the employer. All OPSEU members shall be granted an interview upon passing the pre-screening. Pre-screening might include testing.
Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.
Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.
Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.
CHEO is committed to providing a safe environment for staff, patients, and visitors. Consistent with that commitment, all applicants must be fully vaccinated against COVID-19 to be considered for any staff or volunteer opportunities. Applicants are also strongly encouraged to receive their COVID-19 booster shots when eligible to protect against the spread of COVID-19. Upon hiring, presentation of government issued documentation confirming full vaccination must be provided, or presentation of supporting documentation of a valid medical contraindication or other reasonable consideration pursuant to the Ontario Human Rights Code.
About CHEO
Dedicated to helping children and youth live their best lives, CHEO is a global leader in pediatric health care and research. Based in Ottawa, CHEO includes a hospital, children’s treatment centre, school and research institute, with satellite services located throughout Eastern Ontario. CHEO provides excellence in complex pediatric care, research and education. We are committed to partnering with families and the community to provide exceptional care — where, when and how it’s needed. CHEO is a founding member of Kids Health Alliance, a network of partners working to create a high quality, standardized and coordinated approach to pediatric health care that is centred around children, youth and their families. Every year, CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.