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Training Supervisor - Corporate Security

Classetabout 17 hours ago
Toronto
$21 - $21/hour
Mid Level
full_time

Top Benefits

Paid Time Off
Health Care
Dental

About the role

Paladin Security is Hiring a Training Supervisor!

Location: Toronto, ON

Status: Full-Time • Schedule: Sat–Sun 11:00–23:00 & Mon–Tue 10:00–18:00

Pay Range: $20.81–$21.43/hour

Role Summary

As Training Supervisor, you’ll lead day-to-day security operations and training at One Queen. You’ll coach officers, ensure coverage and policy compliance, coordinate with the Client Service Manager (CSM) and Cushman & Wakefield, and drive incident readiness, reporting quality, and audit discipline.

What You’ll Do

  • Provide leadership, coaching, and ongoing training to site officers; ensure all mandatory training is current.
  • Ensure standing orders and daily activities are executed each shift; plan and manage shift schedules.
  • Motivate and recognize performance; apply corrective action and document for head office when needed.
  • Attendance management; conduct security audits and quality checks.
  • Document/investigate incidents & complaints; produce accurate reports; communicate concerns to the CSM.
  • Perform proactive & reactive patrols and timely emergency response; act as liaison with Cushman & Wakefield.
  • Uphold Paladin and site policies & procedures and model professional conduct.

Requirements

Must-Have Qualifications

  • 2+ years of security experience.
  • Working knowledge of Trespass to Property Act and Mental Health Act.
  • Superior written and verbal communication.
  • Demonstrated punctuality, reliability, tact, and diplomacy.

Nice to Have

  • 2+ years in a team-lead role (asset).
  • Post-secondary education in a law enforcement/security program (asset).

Benefits

  • Paid Time Off, Health Care, Dental
  • Overtime Pay, On-the-Job Training, Growth Opportunities
  • Free uniforms • Security licence reimbursement
  • Dry cleaning & hemming/tailoring allowance
  • Additional perks
  • Flexible daily pay options (“get paid your way”)

About Classet

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Classet automates the most time-consuming recruiting tasks with voice AI.

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