Customer Services Assistant 2
About the role
Date closed: July 5, 2026 Job Type: Temporary Affiliation: CUPE Location: Ladner Pioneer Library Weekly Hours: 25 Schedule: Sunday 1:00 pm to 5:00 pm; Monday 8:30 am to 4:00 pm; Tuesday 12:30 pm to 8:00 pm; Wednesday 12:30 pm to 8:00 pm Job Start Date: July 6, 2026 Job End Date: Jan 8, 2027 Pay Grade: 7 Min Wage: $35.56 Max Wage: $36.36 THE POSITION: As a Customer Services Assistant 2 you will provide exceptional customer service and deliver library and literacy programs and events.
HERE IS WHAT YOU CAN BRING: Proven commitment to providing exceptional customer service Strong team spirit A friendly, patient and outgoing personality Desire and experience in developing children, teen and adult programming Demonstrated proficiency in readers’ advisory, reference search strategy, and reference interview techniques A solid work ethic and self-motivation Knowledge of automated library systems A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.) A goal to strive for excellence Computer experience with Microsoft Office plus excellent keyboarding skills Eagerness to grow your skills, learn and explore POSITION REQUIREMENTS: Diploma in Library and Information Technology from a recognized institution Up to six months work related and on the job customer service experience Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs ADDITIONAL INFORMATION: Candidate should be prepared for a busy schedule of programming and outreach Valid B. C. Drivers licence (minimum level ‘N’) is required Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working environment that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.
About Fraser Valley Regional Library
MISSION Opening Minds. Enabling Dreams.
VISION Improving the quality of life for our communities through knowledge, ideas and experiences.
VALUES We value development that invests in the enjoyment, lifelong learning, literacy and the vibrant health of communities.
We value open access to library services and materials that remove barriers associated with education, technology, culture, economics and physical disadvantage.
We value and celebrate diversity as integral to an inclusive, vibrant community.
We value our responsive, courteous and friendly staff as the foundation of Fraser Valley Regional Library's service and success.
We seek collaboration and partnerships to maximize our potential to serve our customers and communities.
We value innovation as it gives us freedom to grow and take risks to find creative solutions and better serve our public in a fiscally responsible manner.
Similar Jobs
Customer Services Assistant 2
About the role
Date closed: July 5, 2026 Job Type: Temporary Affiliation: CUPE Location: Ladner Pioneer Library Weekly Hours: 25 Schedule: Sunday 1:00 pm to 5:00 pm; Monday 8:30 am to 4:00 pm; Tuesday 12:30 pm to 8:00 pm; Wednesday 12:30 pm to 8:00 pm Job Start Date: July 6, 2026 Job End Date: Jan 8, 2027 Pay Grade: 7 Min Wage: $35.56 Max Wage: $36.36 THE POSITION: As a Customer Services Assistant 2 you will provide exceptional customer service and deliver library and literacy programs and events.
HERE IS WHAT YOU CAN BRING: Proven commitment to providing exceptional customer service Strong team spirit A friendly, patient and outgoing personality Desire and experience in developing children, teen and adult programming Demonstrated proficiency in readers’ advisory, reference search strategy, and reference interview techniques A solid work ethic and self-motivation Knowledge of automated library systems A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.) A goal to strive for excellence Computer experience with Microsoft Office plus excellent keyboarding skills Eagerness to grow your skills, learn and explore POSITION REQUIREMENTS: Diploma in Library and Information Technology from a recognized institution Up to six months work related and on the job customer service experience Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs ADDITIONAL INFORMATION: Candidate should be prepared for a busy schedule of programming and outreach Valid B. C. Drivers licence (minimum level ‘N’) is required Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working environment that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.
About Fraser Valley Regional Library
MISSION Opening Minds. Enabling Dreams.
VISION Improving the quality of life for our communities through knowledge, ideas and experiences.
VALUES We value development that invests in the enjoyment, lifelong learning, literacy and the vibrant health of communities.
We value open access to library services and materials that remove barriers associated with education, technology, culture, economics and physical disadvantage.
We value and celebrate diversity as integral to an inclusive, vibrant community.
We value our responsive, courteous and friendly staff as the foundation of Fraser Valley Regional Library's service and success.
We seek collaboration and partnerships to maximize our potential to serve our customers and communities.
We value innovation as it gives us freedom to grow and take risks to find creative solutions and better serve our public in a fiscally responsible manner.