About the role
Job Description
Job Description What is the opportunity? As Credit Adjudication Associate of Automotive Finance Adjudication (AFA), you will work on processing automotive dealer credit applications. You will adjudicate credit risk and borrowing requests within delegated lending authorities (DLA), interact with dealer clients to help enhance the client experience.
What will you do?
- Apply your judgment to ensure a balance between revenue maximization and risk mitigation
- Adjudicate credit risk and borrowing requests within delegated lending authorities (DLA)
- Use your knowledge of credit policies and procedures to provide sound credit decisions
- Take ownership of client concerns and be accountable as the first point of contact
- Provide consistent service to uphold Client Service Commitments (CSC)
What do you need to succeed? Must-have
- Experience in delivering customer service excellence in a call handling environment
- Prior credit experience and a demonstrated ability to apply credit principles
- Ability to work independently and interact effectively within a team
- A drive to work efficiently in a fast-paced environment
- Ability to work shifts that align to all hours of business: 7:30am – 9:00pm Monday – Friday and 9:00am – 9:00pm on Saturdays
- Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs
What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Leaders who support your development
- Ability to make a difference and lasting impact
Job Skills
Business Case Design, Credit Analysis, Credit Card Systems, Data Gathering Analysis, Financial Statement Analysis, Quality Management, Retail Sales Support and Administration, Retail Systems, Risk Management, Taking Ownership
Additional Job Details
Address:
800 RUE DE LA GAUCHETIÈRE O, SUITE 4021:MONTRÉAL
City:
Montréal
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-03-09
Application Deadline:
2026-03-26
Note**:**Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
Not the right fit? Search for Credit Adjudication Associate jobs in Montréal, QC
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
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About the role
Job Description
Job Description What is the opportunity? As Credit Adjudication Associate of Automotive Finance Adjudication (AFA), you will work on processing automotive dealer credit applications. You will adjudicate credit risk and borrowing requests within delegated lending authorities (DLA), interact with dealer clients to help enhance the client experience.
What will you do?
- Apply your judgment to ensure a balance between revenue maximization and risk mitigation
- Adjudicate credit risk and borrowing requests within delegated lending authorities (DLA)
- Use your knowledge of credit policies and procedures to provide sound credit decisions
- Take ownership of client concerns and be accountable as the first point of contact
- Provide consistent service to uphold Client Service Commitments (CSC)
What do you need to succeed? Must-have
- Experience in delivering customer service excellence in a call handling environment
- Prior credit experience and a demonstrated ability to apply credit principles
- Ability to work independently and interact effectively within a team
- A drive to work efficiently in a fast-paced environment
- Ability to work shifts that align to all hours of business: 7:30am – 9:00pm Monday – Friday and 9:00am – 9:00pm on Saturdays
- Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs
What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Leaders who support your development
- Ability to make a difference and lasting impact
Job Skills
Business Case Design, Credit Analysis, Credit Card Systems, Data Gathering Analysis, Financial Statement Analysis, Quality Management, Retail Sales Support and Administration, Retail Systems, Risk Management, Taking Ownership
Additional Job Details
Address:
800 RUE DE LA GAUCHETIÈRE O, SUITE 4021:MONTRÉAL
City:
Montréal
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-03-09
Application Deadline:
2026-03-26
Note**:**Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
Not the right fit? Search for Credit Adjudication Associate jobs in Montréal, QC
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.