Education: College/CEGEP. Work setting: Urban area. On-site customer service. Retail business. Tasks: Estimate costs of installing equipment. Oversee the preparation of sales and orders. Promote sales to existing clients. Identify and solicit potential clients. Assess client's needs and resources to recommend the appropriate goods or services. Develop reports and proposals to illustrate benefits from use of good or service. Deliver sales presentations. Conduct sales transactions. Prepare and administer sales contracts. Conduct sales transactions through Internet-based electronic commerce. Estimate or quote prices, credit or contract terms, warranties and delivery dates. Provide input into product design where goods or services must be tailored to suit client's needs. Consult with clients after sale to provide ongoing support. Reach to clients after sale or signed contracts to provide ongoing support. Review and adapt information regarding product innovations, competitors and market conditions. Train customers' staff in the operation and maintenance of equipment. Provide clients with presentations on the benefits and uses of goods or services. Resolve product and service related problems. Advertise and/or promote products, sales or services. Provide customer service. Supervision: 11-15 people. Area of specialization: Shipping and receiving. Sales experience: Construction materials, tools and equipment. Marketing. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Combination of sitting, standing, walking. Personal suitability: Excellent oral communication. Organized. Team player. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Morning. Day. Weekend. Other benefits: Free parking available. Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Supports for visible minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.