Who Can Apply?:

Internal (DCC Employees) and External (General Public)

Salary Range:

$133,933 - $174,113

Employment status:

Continuing

Term Length:

Security Level:

Secret

Language Requirement:

Bilingual Mandatory

Closing Date:

04/10/2025

Country:

Canada

The Regional Operations Manager reports to the Regional Director and provides high-quality, timely, efficient and effective business management and operational leadership with a regional focus and in accordance with corporate standards and industry practice. The incumbent manages risk, provides quality management services and carries out a variety of communications, financial and business management and corporate activities. The incumbent manages regional business development, may manage the standards for delegation of authority, and may act as the regional health and safety representative and/or regional security officer. The incumbent manages the region’s human resources responsibilities and Client-Partner relationship. The incumbent develops creative solutions and ensures the region is focused on collaboration, and quality and timeliness of deliverables.

KEY AND PERIODIC ACTIVITIES
The duties and responsibilities listed below are representative but not all-inclusive:
Primary

• Manage human resources responsibilities for the region (e.g. resource management, recruitment, employee relations, performance management, professional development)
• Direct human resources management of site managers and indirect human resources management of all site staff
• Coordinate delivery of corporate and regional human resources programs (e.g. Leadership Development Program, supervisor training, diversity and inclusion, workplace wellness and mental health)
• Oversee financial and business management activities for the region (e.g. budgets, corporate reporting, monitoring and management of corporate and business performance indicators)
• Manage or lead activities under regional and national service level arrangements
• Review and approve site service level arrangements, allocate and coordinate resources, generate and review site resource plans, support business units and sites, manage ClientPartner service delivery rating process
• Support corporate initiatives and participate in and share expertise at corporate meetings
• Oversee regional communications activities (e.g. related to Client-Partner management, service line and business management integration, stakeholder management, dispute resolution)
• Identify, mitigate, resolve and monitor regional risks
• Manage standards for delegation of authority, as required
• Act as regional health and safety representative and/or regional security officer, as required
• Develop and maintain effective relationships within DCC, and with industry, the ClientPartners and/or stakeholders

Other

• Lead and coordinate regional forums
• Act as champion for and/or participate in national and regional initiatives, as required
• Chair and/or be a member of national committees and working groups, as required
• Be member of Business Continuity Team
• Other duties as assigned

SKILLS
General and Specific Knowledge

• Best practices, methods, trends and legislation in construction, engineering, architecture or environmental services
• Best practices and trends in strategic planning, financial management and human resources management
• Specialized knowledge of one or more DCC service lines
• Project, contract and risk management principles

Formal Education and/or Certification(s) and Experience

• Minimum: university degree in engineering, architecture, environmental studies, business or related field with eight years’ relevant experience, or the equivalent
• Preferred: designation in one of the above fields, such as Project Management Professional

Abilities

• Use applicable computer software and operating systems
• Apply project, contract and risk management techniques
• Demonstrate business acumen, leadership and human resources management skills

DEVELOPMENT AND LEADERSHIP

• Lead and manage direct and indirect reports
• Develop succession plan and ensure region’s viability

WORKING CONDITIONS

• Typical office environment with regular travel within the region and to Head Office
• Some work may be located on construction sites; incumbent may occasionally be required to wear basic safety equipment

** This position has been designated bilingual, where English and French are essential. **

** While priority will be given to qualified candidates who meet this bilingual linguistic profile, we welcome applications from candidates who may not meet this bilingual requirement. **

CHECK OUT YOUR BENEFITS
Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.

Your package includes:

Health and Wellness
o 100% employer-paid annual sick leave, and health and dental premiums
o $400 wellness allowance to help cover expenses such as a gym membership
o $1,500 for mental health services on top of regular $1,500 paramedical coverage
o Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans

Home and Family
o Life, accidental-death, and short-term disability insurance
o Enhanced inConfidence employee and family assistance program
o Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
o Flexible workplace options, including $400 allowance every two years, to support working from home

Leave and Retirement
o Public-service pension
o Comprehensive vacation and other paid-leave plans, along with deluxe travel benefit plans

To begin a career with Defence Construction Canada (DCC), you must be a Canadian Citizen or a permanent resident of Canada. As a condition of employment with DCC, a minimum reliability security status clearance is required and some roles may require secret security status clearance.

DCC is responsible for the Personnel Security Clearance process. Typically to be eligible for a "Reliability" clearance, you must have five years of verifiable background information and to be eligible for a "Secret" clearance, you must have 10 years of verifiable background information. The process usually involves reference inquiries, verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening.

The appropriate security clearance is a condition of employment and it is the candidate’s or employee’s responsibility to ensure, they are able to obtain and maintain their required security level clearance to begin or continue their employment with DCC. Failure to obtain or maintain, the appropriate level of security clearance means either the candidate or employee will not receive a job offer, the conditional offer will be rendered null and void or their employment will be terminated with cause. A thorough security clearance process will be applied to all candidates or employees considered for an appointment; this process includes inquiries, verifications and assessments regarding matters such as, but not limited to:

• criminal record checks

• reference checks

• previous employment

• open source checks

• credit/financial status

DCC's Code of Business Conduct (Code) is a condition of employment. It serves to enhance public confidence in the integrity of DCC Employees and provides clarity to Employees on a number of issues, including real or perceived conflicts of interest. Before applying to this (or any) position at DCC, candidates shall familiarize themselves with the Code, because new employees are required to certify that they have read, understood, and agreed to observe the Code upon commencing work at DCC. Employees are further required to review their obligations under the Code and notify the President's Office of any changes in their circumstances at the earliest possible opportunity, and to complete the Annual Update once a year.

Be part of a diverse and inclusive workplace!

At DCC, we are committed to ensuring everyone has a voice and can be their authentic selves in our workplace. We actively encourage applications from all, including but not limited to, women, Indigenous Peoples, persons with disabilities, visible minorities and members of the LGBTQ2+ community. We also welcome applications from those who are not Canadian citizens who are eligible to work in Canada and have at least 5 years of verifiable background information.

DCC is an equal opportunity employer and will consider all requests for accommodation based on a medical contraindication, religion or another prohibited ground for discrimination under the Canadian Human Rights Act. Should you require accommodation, please email careers@dcc-cdc.gc.ca.