Top Benefits
About the role
About Us VetStrategy is the leading veterinary network in Canada, with veterinary practices, 24-hour emergency care, and specialty hospitals coast-to-coast. We have developed and refined a model for supporting our practices across the country. Being part of VetStrategy is about being part of something bigger—an ever-growing community where we connect person-to-person and skill-to-need, united by a common purpose of healthy animals, happy owners.
Job Summary We are seeking a Bilingual Practice Manager to join our growing network of clinics across Ottawa, Ontario. This is a unique opportunity to lead a team of dedicated professionals, drive operational excellence, and help shape the future of veterinary care in your community.
What You’ll Do
- Lead and inspire clinical and support teams across one or more practices
- Drive accountability and performance through coaching, feedback, and talent development
- Oversee daily operations, scheduling, inventory, and facility management
- Manage budgets, drive revenue, analyze financial performance, and implement cost-saving strategies
- Foster strong client relationships and ensure a consistent, compassionate experience
- Ensure compliance with veterinary regulations and health & safety standards
- Champion local marketing and community outreach initiatives
- Implement strategic initiatives to support growth and operational excellence.
What We’re Looking For
- 3+ years in a leadership role, preferably in healthcare or veterinary services
- Strong organizational, communication, and conflict resolution skills
- Financial acumen and comfort with digital tools (e.g., Microsoft Office, Dayforce)
- A passion for client service and team development
- Diploma or degree in business administration or related field preferred.
Why Join Us?
- Be part of a supportive, values-driven organization
- Access to professional development and leadership training
- Competitive compensation and benefits
- Opportunity to make a real difference in the lives of pets
Do not miss out on this unique opportunity to join a fun and dynamic team! VetStrategy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please reach out to careers@vetstrategy.com.
About VetStrategy
Being part of VetStrategy is about being part of something bigger – an ever-growing community, where we connect person-to-person and skill-to-need, united by a common purpose of healthy animals, happy owners. From our humble beginning in 2006 to the present day, we continue to make a difference in the lives of people who have dedicated themselves to this industry.
When VetStrategy co-founders Orin Litman and his wife, Dr. Michelle Cutler, decided to acquire McLean Animal Hospital in 2006, they focused on three promises – our Customer Promise of world-class veterinary care, delivered locally; our People Promise, to be a great place to work; and our Sustainability Promise to be a force for good for patients, people and our plant.
Keeping our three promises led VetStrategy to become the leading veterinary network in Canada, with veterinary practices, 24-hour emergency care, and specialty hospitals coast-to-coast. We have developed and refined a model for supporting our practices across the country.
What we do:
We care for those dedicated to caring for animals by creating a workplace where we focus on innovation, engagement, and teamwork.
We know the blood, sweat and tears that have gone into building each practice, and we don’t want to touch that – we truly embrace the uniqueness of each clinic. Our heritage first approach means we won’t change a clinic’s name, culture or heritage.
We understand the challenges our veterinary teams face and are committed to doing what’s right – for them, their clients, and their patients.
We care about the future of veterinary medicine. Everything we do comes back to ensuring that veterinarians have the time, support, and infrastructure to focus on responsible medicine and quality care.
We believe in empowering our support office and clinic staff and providing them opportunities to develop their skills and grow in their careers.
Top Benefits
About the role
About Us VetStrategy is the leading veterinary network in Canada, with veterinary practices, 24-hour emergency care, and specialty hospitals coast-to-coast. We have developed and refined a model for supporting our practices across the country. Being part of VetStrategy is about being part of something bigger—an ever-growing community where we connect person-to-person and skill-to-need, united by a common purpose of healthy animals, happy owners.
Job Summary We are seeking a Bilingual Practice Manager to join our growing network of clinics across Ottawa, Ontario. This is a unique opportunity to lead a team of dedicated professionals, drive operational excellence, and help shape the future of veterinary care in your community.
What You’ll Do
- Lead and inspire clinical and support teams across one or more practices
- Drive accountability and performance through coaching, feedback, and talent development
- Oversee daily operations, scheduling, inventory, and facility management
- Manage budgets, drive revenue, analyze financial performance, and implement cost-saving strategies
- Foster strong client relationships and ensure a consistent, compassionate experience
- Ensure compliance with veterinary regulations and health & safety standards
- Champion local marketing and community outreach initiatives
- Implement strategic initiatives to support growth and operational excellence.
What We’re Looking For
- 3+ years in a leadership role, preferably in healthcare or veterinary services
- Strong organizational, communication, and conflict resolution skills
- Financial acumen and comfort with digital tools (e.g., Microsoft Office, Dayforce)
- A passion for client service and team development
- Diploma or degree in business administration or related field preferred.
Why Join Us?
- Be part of a supportive, values-driven organization
- Access to professional development and leadership training
- Competitive compensation and benefits
- Opportunity to make a real difference in the lives of pets
Do not miss out on this unique opportunity to join a fun and dynamic team! VetStrategy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please reach out to careers@vetstrategy.com.
About VetStrategy
Being part of VetStrategy is about being part of something bigger – an ever-growing community, where we connect person-to-person and skill-to-need, united by a common purpose of healthy animals, happy owners. From our humble beginning in 2006 to the present day, we continue to make a difference in the lives of people who have dedicated themselves to this industry.
When VetStrategy co-founders Orin Litman and his wife, Dr. Michelle Cutler, decided to acquire McLean Animal Hospital in 2006, they focused on three promises – our Customer Promise of world-class veterinary care, delivered locally; our People Promise, to be a great place to work; and our Sustainability Promise to be a force for good for patients, people and our plant.
Keeping our three promises led VetStrategy to become the leading veterinary network in Canada, with veterinary practices, 24-hour emergency care, and specialty hospitals coast-to-coast. We have developed and refined a model for supporting our practices across the country.
What we do:
We care for those dedicated to caring for animals by creating a workplace where we focus on innovation, engagement, and teamwork.
We know the blood, sweat and tears that have gone into building each practice, and we don’t want to touch that – we truly embrace the uniqueness of each clinic. Our heritage first approach means we won’t change a clinic’s name, culture or heritage.
We understand the challenges our veterinary teams face and are committed to doing what’s right – for them, their clients, and their patients.
We care about the future of veterinary medicine. Everything we do comes back to ensuring that veterinarians have the time, support, and infrastructure to focus on responsible medicine and quality care.
We believe in empowering our support office and clinic staff and providing them opportunities to develop their skills and grow in their careers.