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Director, Internal Communications, CBC News, (Telework/Hybrid)

CBC/Radio-Canada10 days ago
Remote
Hybrid
Toronto, ON
Senior Level
Full-Time

About the role

Position Title:

Director, Internal Communications, CBC News, (Telework/Hybrid)

Status of Employment:

Permanent

Position Language Requirement:

English

Language Skills:

English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - C - Advanced)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2026-03-27 11:59 PM

Your Role:

The Director of Internal Communications, CBC News designs strategic communication plans for the General Manager and Editor-in-Chief of CBC News and the News senior leadership team to ensure effective achievement of key operational, muti-year objectives. As a critical member of the leadership team, the Director prepares high-level strategies for the execution of the Division’s objectives along with briefings and support documents for News Managers to support their change leadership of CBC News teams. The Director ensures communication to staff is consistent across locations and departments, supporting leaders with coaching and communication materials. The Director advises the General Manager/ Editor-in-Chief and CBC News senior leadership team on all messaging and internal communications, bringing a high-level of expertise and a comprehensive knowledge of media industry trends to help shape the future direction of CBC News.

Main****responsibilities:

  • Strategic Communication Planning: As a critical member of the senior leadership team, the Director designs and executes multi-year strategic communication plans for CBC News. This role leverages industry-leading expertise to align newsroom teams with the evolving future direction and operational objectives of CBC News. In this capacity, the Director develops tailored strategies for operational and business priorities, large-scale change and transformation as well as culture and employee engagement initiatives, such as the recent structure change of CBC News leadership in 2026, integrated news assignment and responsive live strategy. Will also be responsible for advising and reviewing internal communication between CBC News and its unions.

  • Executive Advisory and Leadership Support: Provides high-level counsel to the General Manager/Editor-in-Chief and senior leadership team, acting as a strategic sounding board for internal communications. This involves balancing strategic objectives with the nuance required to maintain trust, transparency and morale within a fast-paced journalistic environment. In addition, this role would support the Chief of Staff in communications required for partners, the corporate office and the board of directors.

  • Operational Messaging & Consistency: Leads the harmonization of internal communications across all local, regional, and national teams to ensure a unified voice and clarity on strategic priorities. The Director serves as a key liaison between News leadership and departments such as Human Resources, Corporate Communications, Public Affairs, and national and local MarComms teams. By managing these cross-functional relationships, the Director ensures internal messaging is seamless, aligned with external communications, and consistently reflects the Division’s priorities.

  • Crisis & Issues Management: Acts as the lead for internal communication during critical or sensitive situations, providing senior counsel to mitigate reputational risk. The Director is responsible for developing strategies that maintain transparency and trust across the Division, ensuring that leadership messaging is timely, accurate, and aligned during editorial, operational, or industry-related crises.

We are looking for a candidate with the following:

  • Post secondary education in Communications, Public Relations, Journalism, or a related field.

  • A minimum of 10 years progressive experience in corporate or internal communications, including at least 3-years in a senior management role.

  • Demonstrated success designing high-level communications strategies and a deep understanding of the media industry and the unique operational landscape of CBC News.

  • Proven ability to translate complex organizational strategies into sophisticated communications materials and high-impact delivery plans that ensure clarity, coordination and consistency.

  • Knowledge of the business of public affairs, marketing and communications and corporate communications at CBC and Radio-Canada.

  • Experience with crisis communication management

  • Experience with coaching and mentorship of senior leaders

  • Demonstrated experience in executive-level communication leadership, including the delivery of complex briefings and management of sensitive information

  • Proven ability to influence and direct co-creation of strategic plans with a multi-year horizon

  • Creative thinker able to produce compelling and clear communication materials

  • Sophisticated presentation skills including effective and persuasive executive level briefings

  • Knowledge of communication software, graphics software and AI tools, along with Google suite and Workday

  • High-level of English fluency in written and spoken communication

  • Ability to distill varied and complex materials into clear and effective communications

  • Exceptional writing and editing, strategic thinking, storytelling, and proficiency with digital communication platforms.

  • Travel Expectations 10%

This is a full time permanent position that can be based anywhere in Canada from a CBC/Radio-Canada Station. This is a hybrid position.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:

  • A mandatory Criminal record check.
  • Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the

Diversity and Inclusion section

of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to

recruitment@cbc.ca

.

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our

corporate website

. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on

conflicts of interest

. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7

Number of Openings:

1

Work Schedule:

Full time

About CBC/Radio-Canada

Broadcast Media Production and Distribution
10,000+

CBC/Radio-Canada is Canada's national public broadcaster and a strong advocate of Canadian culture.

We offer a unique space and a fresh Canadian perspective with unmatched cultural, musical and documentary programming. We do it in French, English and eight Aboriginal languages.

Our activities promote creative work and contribute to the local economy. In television only, our investments in independent Canadian productions fund more than 10,000 jobs across the country. For a complete list of our current job opportunities, visit cbc.radio-canada.ca/jobs

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