Senior Manager, Sales Operations
Top Benefits
About the role
Your role:
- Research and make recommendations on sales strategic plans. Develop and implement business processes and systems that drive operational effectiveness. Represent sales at quarterly operations meetings and act as a subject matter expert for IT enhancements impacting sales.
- Lead the annual sales forecasting and budgeting process. Oversee monthly and ad-hoc sales reporting, including management performance tracking and award programs.
- Oversee and implement annual bonus plans. Provide expert guidance on compensation exceptions and assist in creating sales reports as needed.
- Monitor, analyze, and report on competitor activities and trends. Communicate insights and recommendations to senior management. Research providers for lease products and develop asset profiles.
- Build and maintain strong relationships across internal teams—Regional General Managers, Team Leads, Account Managers, Marketing, Credit, Centralized Services, and more. Develop trust, facilitate teamwork, and support cross-functional initiatives.
- Communicate ideas and information clearly and diplomatically, especially on sensitive issues. Take initiative to resolve challenges with creativity and sound judgment.
- Manage various sales and marketing projects. Plan and oversee budgets for community sponsorships, corporate memberships, and related activities.
- Deliver high-quality customer service, always maintaining confidentiality and professionalism in all customer and vendor interactions.
Requirements:
- Minimum 7 years of sales management experience (leasing industry experience is a plus)
- Bachelor’s degree in business or commerce (or equivalent post-secondary education)
- Advanced understanding of the leasing industry and expert knowledge of corporate policies/procedures
- Excellent verbal and written communication skills
- Demonstrated ability to lead change and promote organizational growth
- Superior time management, prioritization, and organizational skills
- Proven interpersonal skills for building and maintaining relationships at all levels
- Strong analytical and creative problem-solving abilities
- Meticulous attention to detail and the ability to juggle multiple tasks
- High proficiency in MS Office, especially Excel and Word
- Absolute discretion and ability to handle confidential information with care
Your benefits
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic
About National Bank of Canada
At National Bank, we believe in the potential of each individual, and that even the smallest gestures can make a big difference. When we help others accomplish their projects, we help empower them and the community at large.
We try to make a difference through innovation, but above all, by putting people first. By taking the time to listen and letting our actions speak for themselves. By remaining bold and passionate. By developing lasting relationships as partners and allies.
Together we can achieve great things and create a positive impact.
Want to learn more about us?
For advice on your personal finances, visit: nbc.ca/advice For advice on your business, visit: nbc.ca/business For career opportunities, visit: jobs.nbc.ca For all the latest news, visit: nbc.ca/news
By clicking "Follow" above, you may receive communications from National Bank, either in your LinkedIn inbox or by other means via LinkedIn, about products and services that could interest you. Learn more at: www.nbc.ca/socialnetworks.
Senior Manager, Sales Operations
Top Benefits
About the role
Your role:
- Research and make recommendations on sales strategic plans. Develop and implement business processes and systems that drive operational effectiveness. Represent sales at quarterly operations meetings and act as a subject matter expert for IT enhancements impacting sales.
- Lead the annual sales forecasting and budgeting process. Oversee monthly and ad-hoc sales reporting, including management performance tracking and award programs.
- Oversee and implement annual bonus plans. Provide expert guidance on compensation exceptions and assist in creating sales reports as needed.
- Monitor, analyze, and report on competitor activities and trends. Communicate insights and recommendations to senior management. Research providers for lease products and develop asset profiles.
- Build and maintain strong relationships across internal teams—Regional General Managers, Team Leads, Account Managers, Marketing, Credit, Centralized Services, and more. Develop trust, facilitate teamwork, and support cross-functional initiatives.
- Communicate ideas and information clearly and diplomatically, especially on sensitive issues. Take initiative to resolve challenges with creativity and sound judgment.
- Manage various sales and marketing projects. Plan and oversee budgets for community sponsorships, corporate memberships, and related activities.
- Deliver high-quality customer service, always maintaining confidentiality and professionalism in all customer and vendor interactions.
Requirements:
- Minimum 7 years of sales management experience (leasing industry experience is a plus)
- Bachelor’s degree in business or commerce (or equivalent post-secondary education)
- Advanced understanding of the leasing industry and expert knowledge of corporate policies/procedures
- Excellent verbal and written communication skills
- Demonstrated ability to lead change and promote organizational growth
- Superior time management, prioritization, and organizational skills
- Proven interpersonal skills for building and maintaining relationships at all levels
- Strong analytical and creative problem-solving abilities
- Meticulous attention to detail and the ability to juggle multiple tasks
- High proficiency in MS Office, especially Excel and Word
- Absolute discretion and ability to handle confidential information with care
Your benefits
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic
About National Bank of Canada
At National Bank, we believe in the potential of each individual, and that even the smallest gestures can make a big difference. When we help others accomplish their projects, we help empower them and the community at large.
We try to make a difference through innovation, but above all, by putting people first. By taking the time to listen and letting our actions speak for themselves. By remaining bold and passionate. By developing lasting relationships as partners and allies.
Together we can achieve great things and create a positive impact.
Want to learn more about us?
For advice on your personal finances, visit: nbc.ca/advice For advice on your business, visit: nbc.ca/business For career opportunities, visit: jobs.nbc.ca For all the latest news, visit: nbc.ca/news
By clicking "Follow" above, you may receive communications from National Bank, either in your LinkedIn inbox or by other means via LinkedIn, about products and services that could interest you. Learn more at: www.nbc.ca/socialnetworks.