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• Innovate with Purpose: Build impactful solutions for customers worldwide.
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• Shape the Future: Lead in redefining revenue optimization.
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Join us at Varicent—where your talent and ambition meet limitless opportunities for success!

We’re looking for a dynamic and strategic Chief of Staff to serve as a trusted advisor and thought partner to our CEO. In this high-impact role, you will drive clarity, alignment, and execution across the organization, ensuring the CEO’s priorities translate into meaningful action and measurable results.

As the Chief of Staff, you will lead the Office of the CEO, manage the Deputy Chief of Staff, and partner with senior leadership to keep key initiatives on track, decision-making informed, and the business operating with focus and discipline. Your work will amplify the CEO’s leadership impact and foster collaboration across all levels of the organization.

What You Will Do Strategic Partnership & Alignment

• Work directly with the CEO to shape and drive strategic priorities across the business.
• Partner with senior leaders to align initiatives with the company’s vision and long-term goals.
• Anticipate risks and opportunities, distilling complex inputs into clear recommendations for the CEO
• Take notes, track follow-ups, and drive accountability on the CEO’s team goals and to-dos from key meetings and 1:1s
• Serve as a confidential advisor and sounding board to the CEO, providing candid perspective, testing assumptions, and supporting sound decision-making.

Communication & Influence

• Act as a liaison between the CEO’s office, leadership team, employees, and external stakeholders.
• Prepare for and help run key internal and external content, including company all-hands, strategy discussions, investor conversations, board meetings, and public facing events such as user conferences
• Draft and maintain briefing decks, onboarding materials, and tailored talking points for internal and external meetings, ensuring the CEO is equipped with clear, compelling narratives.
• Ensure consistent messaging and clarity in cascading strategic priorities.
• Monitor the CEO’s inbox to prioritize, triage, and follow up on communications, ensuring timely responses and alignment with priorities

Leadership of the Office of the CEO

• Manage and develop the Deputy Chief of Staff, providing guidance, mentorship, and oversight.
• Build a strong function that drives coordination, accountability, and execution discipline.
• Create scalable processes to ensure initiatives and meetings are well-prepared, follow-ups are tracked, and outcomes are delivered.
• Support CEO engagement in company events (e.g., RUGs, kickoffs) through preparation, coordination, and onsite logistics
• Optimize the CEO’s time and focus by managing priorities, protecting bandwidth, and ensuring attention is directed to the highest-value opportunities.
• Reinforce company values and drive organizational effectiveness by fostering alignment, transparency, and accountability across the leadership team.

Program & Initiative Support

• Lead special projects and CEO-sponsored initiatives, ensuring they are well-structured, executed, and aligned with strategic priorities.
• Provide oversight and support for executive-level projects (e.g., board preparation, CEO-driven customer initiatives, or cross-functional priorities requiring CEO sponsorship).

Success Outcomes 1-3 Months

• Establish trust with the CEO and leadership team.
• Build a working rhythm with the Deputy Chief of Staff to ensure alignment and coverage.
• Understand the CEO’s top priorities and begin coordinating execution support.
• Demonstrate clear impact by streamlining meeting preparation and ensuring high-quality outputs.
• Leverage the Deputy Chief of Staff to scale capacity across the business
• Regularly provide insights and recommendations that inform decision-making.

4-6 Months

• Drive key initiatives from the CEO’s strategic agenda, showing measurable progress.
• Establish the Office of CEO as a trusted, high-performing function that enables clarity, alignment, and execution across the organization.
• Serve as a central point of collaboration and a trusted advisor, with the Deputy Chief of Staff operating as an effective extension of the office.

7 Months & beyond

• Drive and deliver major strategic initiatives aligned with the CEO’s vision, ensuring measurable business impact.
• Serve as a trusted advisor and sounding board to the CEO, consistently providing insights that shape strategic decisions.
• Enhance organizational alignment by ensuring clear communication of goals, priorities, and progress across all levels.
• Demonstrate the ability to anticipate challenges and opportunities, enabling the CEO to focus on the most critical issues.

What You Will Bring

• 8–10+ years of experience in strategic, management, or Chief of Staff-like roles, ideally in fast-paced SaaS or growth environments
• Proven ability to partner with and influence C-suite executives.
• People leadership experience, including mentoring and developing high-performing team members.
• Strong track record of driving complex, cross-functional initiatives.
• Exceptional communication skills—written, verbal, and presentation.
• Strong analytical, problem-solving, and organizational abilities.
• Strong quantitative skills and the ability to work with, visualize and interpret data. Skilled at creating models in Excel and/or Google Sheets.
• Ability to lead efficient, productive meetings, and create and deliver compelling presentations.
• High discretion and judgment when handling sensitive information.

Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com

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