Responsibilities Role Overview

As Assistant Vice President, AI, Your Responsibilities Will Include Acting as an AI expert: Remain current with the emerging and maturing ends of the AI technology spectrum, including AI adoption models, operating processes, risk and governance practices and opinion from relevant parties.

Being a thought leader on AI: Ensure our organization and our clients are approaching AI enablement in the optimum way by guiding, educating and providing critical technical input to program design, opportunity and risk assessment, and discussions with our clients. Articulate CIBC Mellon’s leading position in AI adoption within Asset Servicing.

Standing-up robust enterprise AI governance: Research, design and deliver a program to put in place a risk framework around use of AI, reflecting current best industry practice and emerging regulation, including ethics, appropriate use, privacy, performance, sustainability, performance, trustworthiness, etc. Implement controls around the organization’s use of AI that adequately mitigate these risks, while preparing to react to changes in technology, regulation and application.

Building AI and ML literacy and fluency: Leverage existing work to accelerate the organization’s capability and effectiveness with AI tools, building understanding and confidence at all levels, both about the technology and the ways to use it appropriately.

Driving AI enablement through the organization: Use maturing tools, governance and institutional fluency to drive the use of AI for productivity improvements, resilience and responsiveness enhancements, automation and insight generation throughout the organization. Encourage, demonstrate, support and track the use of AI for material business benefit, actively taking steps to optimize impact. Ensure the way we work as an organization makes optimal use of the right AI.

Designing and delivering our multi-phase AI strategy: In partnership with stakeholders across the organization, develop a roadmap to expand the use of AI in ways that optimize the way we work, and to be more for our clients. Build and garner support for investment cases based on business outcomes, technology choices, supporting programs and risk tolerance. In partnership with Vice President, Technology Programs, stand-up virtual teams to actualize the roadmaps, carefully tracking progress to outcomes.

Progressing our AI enabled offerings: Working closely with the Technology leadership team and business stakeholders, actively seek ways in which AI can catalyze and enhance the programs, platforms and products we are developing, adding efficiency and deafferenting capabilities.

Drive AI with our partners: Work with our vendor partners to remain acquainted with their AI enablement plans for each product, and take an active part in their roadmap design, suggesting use cases and offering CIBC Mellon as a meaningful co-development partner. Advance AI governance at a rate that adds controls adequate to adopt new vendor platform AI capabilities.

Define strategic needs of AI in our technology roadmap: Work with Technology peers to ensure the design of our strategic platforms and capabilities will provide an effective foundation for furthering the organization’s use of AI, in multiple forms (including agentic, RAG, MCP, etc.). Opine on necessary cloud infrastructure foundations, relevant AI Ops tooling (orchestrations platform, continuous monitoring, etc.), data readiness efforts, and other technology build initiatives.

Bridging Silos and Translating Value: Act as a translator between departments, breaking down silos and building relationships to elevate data understanding and collaboration. Collaborate horizontally to achieve business outcomes, putting collective success ahead of individual or team contributions. Be an accessible, expert and inquisitive partner to business colleagues.

Successfully operating within constraints: Managing budgets, timelines, resources and dependencies taking into account realities of the operating environment, including regulation, BAU needs, investment priorities for your own and other teams.

Representing the organization: As a senior member of the leadership team in a growing and strategically-important part of the organization, become comfortable discussing deliveries, strategy, industry trends and your own thought leadership to an internal and external, public audience.

Leveraging Powerful Partnerships: Learn the technology, AI and operating ecosystems of CIBC Mellon’s parent organizations, harness existing capabilities and practices that catalyze our own initiatives, and work collectively with stakeholders in those companies on our AI journey.

Key Outcomes

An AI-fluent and -enabled organization: Achieve confident and controlled use of AI throughout the firm at every level, empowered by provision of appropriate tools, education programs, an experimentation culture, sharing of successes and ambitious goals federated through the organization.

Create robust governance to achieve confidence: Implement transparent controls mapped against a risk framework that reflects regulatory and shareholder direction, such that CIBC Mellon’s teams know they can experiment and deploy AI safely and responsibly.

Material productivity and engagement improvements: By tracking the application and use of AI, demonstrate ROI in the technology through meaningful metrics and contribution to business outcomes.

Deliver AI-empowered products: Put AI capabilities in our internal or client-facing digital products to power automation, efficiency or insights in a way that makes them more effective and compelling.

Increasing AI within our business platforms: Take effective advantage in-app AI amongst our 3rd party vendor platforms in a way that makes them more valuable and adds automation to the processes they enable.

A well understood AI roadmap: Develop, secure buy-in and socialize the firm’s AI Roadmap so as expectations are set in terms of both when new AI capabilities will be provided to our staff and their preparedness for leveraging them.

Be known as an AI leader in Asset Servicing: Publicly demonstrate our quantifiable achievements accomplished through adoption of AI, to better serve our clients and build differentiating capabilities in the marketplace.

Qualifications About You

You are a passionate, knowledgeable, inquisitive AI expert, with a deep, hands-on understanding of delivering technology and transformation in the financial services industry. Possessing both mature technical and people skills, you can collaborate with colleagues front-to-back through the organization to help build their understanding and confidence with technical topics with reference to processes they understand. You instinctively balance risk and investment profile against growth and cost reduction opportunities, considering the full end-to-end process being transformed with new technology when assessing feasibility.

You thrive in hands-on roles, balancing strategic vision with the ability to execute and deliver personally, modelling the behaviours you encourage in others. You bring an appreciation for the nuances of operating in a regulated industry, and experience in all elements of the transformation and software lifecycle. A subject matter expert, you are able to translate complex concepts into “so-what” for business leaders, while supporting your team to achieve their deliverables at a high standard. Energetic and passionate about your field, you drive yourself, your team and colleagues to continuously improve, reacting to feedback from the right metrics and remaining focused on business outcomes.

You Excel At Personally experimenting, innovating and testing the limits of emerging technologies to assess their fitness for purpose as part of forming your professional opinions.

Communicating the concepts and application opportunities of AI to a non-technical audience, internally and externally. Effectively encouraging them to use the technology in their day-to-day work and ideation.

Taking a controls-first approach to technology, helping others appreciate the necessity of strong governance to enable innovation, and using that to inform decision-making.

Driving platform adoption through persistent and adaptable education, demonstration and reward campaigns, measuring success with dispassionate, outcomes-based metrics.

Transparently designing, developing and delivering multi-year transformation programs that meet expectations of multiple stakeholder groups.

Remaining focused on progress toward strategic business objectives while taking opportunities to achieve “quick wins” with new technologies.

Readily separating desire and hypothesis from fact and reason, remaining balanced when providing an expert opinion around investment opportunities, probability of results, risks, and costs.

Creating strong expert-to-expert partnerships across organizational boundaries to secure excellent engagement from 3rd parties, leveraging those to develop creative solutions and challenge partners to deliver more value.

You lead with energy, approachability, vision, pragmatism and collaboration; you build followership, create high-trust groups, promote passionate unfiltered debate to find the best answers; challenge your team teams, your peers and yourself to continuously improve.

Why Join Us?

This is your chance to make a lasting impact at the intersection of technology, data, and business transformation. You will help shape the future of a leading financial services firm, working alongside a newly appointed CIO and a refreshed technology leadership team. Your work will enable our organization to deliver exceptional client value, powered by data and innovation.

Ready to lead CIBC Mellon’s engineering transformation?

We invite you to bring your expertise, vision, and collaborative spirit to our team.

Apply today and help us build the future of AI-driven financial services.