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Customer Service Representative

ecruitabout 14 hours ago
Remote
Mid Level
full_time

Top Benefits

Fully remote work
Weekly pay plus bonus opportunities
Full health benefits

About the role

Customer Service Representatives- Competitive Salary + Benefits- Fully Remote, USA or Canada

The Role

Want a job where you can genuinely help people without giving up flexibility? Ready for a career that lets you grow professionally while still working from the comfort of your home?

If that sounds like what you've been searching for, this Customer Service Representative role could be the perfect fit. We're looking for people who enjoy supporting others and want a career that offers stability, progression and balance - not just another job.

As a Customer Service Representative, you will be the friendly, knowledgeable voice that members rely on when they need help with their benefits. You won't just answer questions - you'll be giving people clarity, reassurance and support during moments that matter.

If you want a meaningful role where your support truly matters - and a career that grows with you - we'd love to hear from you.

Key Responsibilities:

  • Speaking with members via virtual consultations or calls.
  • Breaking down benefit information into simple, easy-to-understand steps.
  • Helping with forms, updates, and general account queries.
  • Keeping accurate records so members get consistent support.
  • Following up to make sure each concern is fully resolved.

The Benefits

This isn't just a remote job - it's a chance to build a career that fits your life. Every benefit is designed to help you feel supported, confident, and in control of your future.

Here's what you'll gain:

  • Fully remote working
    • more time for yourself, your family, and what matters to you.
  • Weekly pay + bonus opportunities
    • predictable income with the potential to earn more.
  • Comprehensive training and ongoing coaching
    • feel confident from day one.
  • Full health benefits
    • peace of mind for you and your family.
  • Flexible scheduling
    • work in a way that suits your lifestyle.
  • Clear promotion pathways
    • real opportunities to move up and grow your career.
  • Incentive programmes, awards, and company-sponsored travel
    • recognised and rewarded for your hard work.

The Person

You'll thrive in this role if you:

  • Enjoy talking to people and making their day easier.
  • Can stay focused and organised, even when working independently.
  • Are positive, reliable, and comfortable using online tools.
  • Approach every situation with a customer-first mindset.
  • Are 18+ and legally eligible to work in the U.S. or Canada.

About ecruit

Staffing and Recruiting
11-50

Effective recruitment from £399;

ecruit is the UK's only flat fee recruiter to create BESPOKE advertising campaign for every one of our clients.

We are sector specialised. So depending on which area you are looking to recruit in, our customised advertising service allows you to source quality candidates, without paying expensive recruitment agency fees.

We know how to write attractive adverts, and exactly which job boards to post vacancies on to guarantee the best response. So far we have helped over 700 clients reduce their cost per hire to an average of £400.

Our approach:

We use a simple three step approach to source you the best candidates:

  1. We write you a professional job advert (if required).

  2. Post it onto the UK's top ten job boards for your discipline. This also includes Google Jobs, Reed, LinkedIn, CV Library, Monster, Total Jobs, Jobsite as well as specialist jobs.

  3. Hand filter your CVs, presenting you with the top 20% of candidates on our easy to use candidate management portal.

Our clients:

We are proud to work from small tech start-ups, through to industry leaders in their field such as Skyscanner, Purple Bricks, The Baftas, Spec savers, and many others.

ENQUIRIES:

0203 8000 222

enquiries@ecruit.co.uk